FAQ

Destination representatives

What do I do when I arrive at my destination airport?

On arrival, please follow the signs for customs and immigration areas before heading to the baggage collection area. Once you have your bags, exit the airport from the designated secure area. Please avoid any individuals soliciting timeshare, ground transportation or local tours and locate your Sunwing representative who will be easily identifiable wearing an orange shirt and holding Sunwing signage. They will direct you to your designated hotel transfer bus if included in your vacation package. Please be aware that Sunwing representatives are normally only located outside of the terminal.