The difference between on-site coordinators and Sunwing Weddings consultants

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There are so many factors that go into planning a wedding, especially a wedding in a different country. Luckily for you, when you book with Sunwing Weddings there’s an entire team working to bring your dream day to life! Wondering what the difference is between your Sunwing Weddings consultant and the resort’s on-site coordinator? We asked our experts to break down the difference between the two including the role each plays in ensuring the wedding planning process is a tropical breeze.

What is the role of a Sunwing destination wedding consultant?

Your Sunwing destination wedding consultant will be with you every step of the way and will make the planning process as stress-free as possible. They’ll work with your chosen hotel, including the on-site coordinator, and any vendors on your behalf to organize the details of your wedding day and make sure that any requests are taken care of before you arrive in destination. They’ll help make expert recommendations based on your budget and tastes, provide inspiration and design concepts, in addition to advising you of any pricing and helping you organize a wedding planning budget spreadsheet.

What is the role of an on-site coordinator?

All hotels and resorts have a dedicated on-site coordinator who helps execute the day-of. However, on-site coordinators have a higher volume of weddings to plan, and often execute several a day, so you may not receive the same level of personalized service throughout the planning process as you will with your dedicated Sunwing Weddings consultant. Their role is to make sure everything runs smoothly once you are on site. We’ll work with the on-site coordinator on your behalf to make sure everything is taken care of before you arrive and ensure your big day is exactly how you picture it.

How will I know who my on-site coordinator is?

Your Sunwing Weddings consultant will be your main point of contact throughout the entire planning process. Before you leave for your destination wedding, they will introduce you to the on-site coordinator. The day after you arrive at your resort and have had a chance to get settled in, the on-site coordinator will walk you through your chosen venues, go over the timeline of your wedding day and in most cases, take final payment if any balance is owing. Your Sunwing Weddings consultant will have already prepared your finalized wedding budget spreadsheet, so this will just provide you with an opportunity for a final review of the budget and wedding details

What are the benefits of having a Sunwing destination wedding consultant?

The main benefit of booking with Sunwing Weddings is that you’ll receive personalized and dedicated wedding planning services. On-site coordinators are extremely busy coordinating weddings at the resort each day, whereas our planners will be on hand to assist you every step of the way. Because they’re so busy, sometimes it will take on-site coordinators days or even weeks to respond to any questions, whereas your Sunwing Weddings consultant is always easily accessible via phone and email and we’ll get back to you within 24-48 hours. Plus, our team is ready to help you start planning the moment you book, whereas most resorts usually won’t begin planning with you until approximately three months prior to the wedding date. We’re also based in Canada, removing any potential language barrier issues, and will work as a team with the on-site coordinator to bring your wedding day vision to life.

Will my Sunwing destination wedding consultant be at my wedding?

If you purchase our Platinum Plus Wedding Planning Services, your destination wedding consultant will fly down to destination to be on hand for your wedding day. They’ll meet up with you before the wedding to go over the final details, in addition to liaising with the on-site coordinator and any vendors in person. Since your consultant will have worked closely with you on your wedding day vision, they’ll help set up your venues and ensure the décor is exactly how you like it, in addition to making sure the timeline is running smoothly.