At Sunwing, we're committed to helping our customers Vacation Better. From providing you with award-winning service to showing you the best of what your destination has to offer, we’re with you every step of the way. From the time you book with us to when you check in at the airport, step on board the plane and throughout your vacation, our priority is to provide our customers with a seamless travel experience delivered by one team.
With You Every Step of the Way
We’re with you every step of the way. From the moment you book your vacation to when you return home, we pride ourselves on providing you with a seamless travel experience delivered by one team. We’re at your service along every step of your journey to ensure your tropical escape is everything you were hoping for and more.
Pre-departure → At the airport → Inflight → In Destination
Take advantage of our world-class customer service from the time you book your vacation to the time you check-in at the airport. Then, enjoy our award-winning inflight service on your way to your vacation destination where you’ll be greeted by our local experts, Sunwing representatives. They will help you to get to know your destination, recommend activities based on your interests and advocate on your behalf should the need arise.
Plus, throughout your whole vacation assistance is just a tap away with the Sunwing app (available on the App Store and Google Play) where you can contact a Sunwing rep at the touch of a button 24/7.
Top Rated Resorts and Excursions
Explore Sunwing’s wide selection of top-rated resorts and excursions in our most popular destinations across the Caribbean, Mexico and Central America. We offer hundreds of unique getaway options to suit every type of traveller from those seeking family-friendly fun in the sun to those looking for a relaxing adults only escape with luxurious amenities.
Can’t decide where to go? Let our Vacation Finder help you choose your perfect getaway, with hundreds of vacation options specially curated for you based on millions of real reviews from travellers and your choice of travel dates, budget and preferences.
Enhance your vacation with the best things to do when you pre-book one of our many popular Sunwing Experiences available across all destinations. Choose from a wide range of excursions hand-selected by local experts and reviewed by travellers like you. Book with confidence knowing that all tours and experiences are licensed, insured and audited to meet and surpass safety regulations. Plus, enjoy exclusive extras, value adds, discounts on group bookings and more when you book select excursions.
From the moment you book your vacation with Sunwing you can rest assured that you’re being taken care of by a world-class team.
We’re proud to have received numerous accolades for our spectacular customer service including winning the Consumer Choice Award for five years in a row.
Your award-winning service starts from the moment you book your dream getaway with Sunwing’s selection of top-rated resorts across the most popular destination.
The exemplary service continues inflight with our buy on board selection of light meals and snacks inspired by Food Network Celebrity Chef, Lynn Crawford plus complimentary:
- Checked baggage of up to 23kg
- Welcome glass of sparkling wine
- Non-alcoholic beverage service
- Kidcation Activity Packs featuring puzzles, colouring pages, crayons, an inflatable beach ball and more
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