FAQs

Staying safe

Who can assist me in resort should I have a health or safety concern?

If you feel ill during your holiday, we urge you to seek proper medical attention immediately so your condition can be properly diagnosed and treated. Your Sunwing representative will be happy to assist you in making these arrangements. As your provincial health care will not be accepted in other countries, we strongly advise that you purchase travel medical insurance, so you are covered in the unfortunate event you or your loved ones become ill.

If you have a concern regarding your safety or security during your stay, we recommend that you inform your representative as soon as possible so that they can take the necessary action to ensure that the matter is dealt with promptly and efficiently.