Grand Palladium White Sand Resort & Spa
Riviera Maya, Mexico|
Very Good
3.8
60 Reviews
Beach
2.8/5
Value
3.6/5
Good
Room
4.2/5
Superior
Entertainment
3.5/5
Good
Dining
3.9/5
Very Good
Pool
4.5/5
Amazing
1 of 1
1 of 1
1 of 1
Based on 60 Reviews
Beach
2.8/5
Value
3.6/5 Good
Room
4.2/5 Superior
Entertainment
3.5/5 Good
Dining
3.9/5 Very Good
Pool
4.5/5 Amazing
- Accommodates 5 or more
Resort overview
• Nearby eco attractions like a crocodile habitat
• Expansive kids program featuring Raggs characters
• Plenty of entertainment with live musicals
Grand Palladium White Sand Resort & Spa in Riviera Maya overlooks a private beach with world-class service and luxurious facilities. Spend your days exploring everything this resort has to offer, from exciting activities like archery and beach volleyball to non-motorized water sports. Lounge by one of the sparkling pools including an adults only pool or soak up the sun on the white-sand beach. Mini-vacationers will have a blast at the on-site kids club and the splash pool with water slides while teens go for the high score with video games at the teen club. Visit nearby eco attractions like a crocodile habitat or unwind with a rejuvenating treatment at the on-site spa. Plus, the whole family will stay entertained with live musicals! Take advantage of the resort’s Stay at 1, Play at 3! inclusions offering complete access to the amenities and facilities of two neighbouring resorts in the Grand Palladium Riviera Maya complex.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer, cocktails, select international brands, house wine with meals)
• Daily activities
• Evening entertainment
• Non-motorized water sports
• Kids club (4-12 yrs)
• 24-hour room service (complimentary between 11:00 - 22:30, service fee ($) applies for all other times)
Property amenities
- 264 Room(s)
- 6 Pool(s)
- 15 Restaurant(s)
- 15 Bar(s)
Internet services
- 24/7Wi-Fi throughout the resort
Accommodations
All room categories include
- Radio alarm clock with ipod docking station
- Flat screen tv
- Separate shower
- Bathrobes and slippers
- Iron and ironing board
- Coffee/tea maker
- Bathroom amenities
- Hair dryer
- Magnifying mirror
- Full length mirror
- Desk
- Bathroom scale
- Ceiling fan
- Air-conditioning
- Whirlpool bathtub
- Mini-bar
- Telephone ($)
- In-room safe
- Non-smoking
- Wi-fi
- 24-hour room service (complimentary between 11:00 - 22:30, service fee ($) applies for all other times)
Junior Suite Garden View
- Maximum occupancy: 4
- Maximum number of adults: 3
Suite Garden View
- Maximum occupancy: 4
- Maximum number of adults: 3
Romance Bungalow by the Lake
- Maximum occupancy: 2
- Maximum number of adults: 2
Connecting Garden View Suite
- Maximum occupancy: 8
- Maximum number of adults: 6
Junior Suite Beachside
- Maximum occupancy: 4
- Maximum number of adults: 3
Dining and entertainment
Restaurants
Tikal
Style: BuffetLocation: Grand Palladium Kantenah Resort & SpaCuisine: Mexican/ItalianFeatures: Air-conditioning, Show cookingBreakfast hours: 07:00-11:00
Dinner hours: 18:30-22:30
El Gran Azul
Style: BuffetLocation: Grand Palladium Kantenah Resort & Spa, Grand Palladium ColonialCuisine: ItalianFeatures: Show cooking, OutdoorBreakfast hours: 11:00-11:45
Lunch hours: 12:00-17:00
La Hacienda
Style: BuffetLocation: Grand Palladium ColonialCuisine: Mexican/ItalianFeatures: Air-conditioning, Show cookingBreakfast hours: 07:00-11:00
Lunch hours: 13:00-15:30
Dinner hours: 20:30-22:30
La Laguna
Style: BuffetLocation: On SiteCuisine: ItalianFeatures: Show cookingBreakfast hours: 11:00-11:45
Lunch hours: 12:00-17:00
Chang Thai
Style: À la carteLocation: Grand Palladium Kantenah Resort & SpaCuisine: ThaiFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
Sumptuori
Style: À la carteLocation: Grand Palladium Kantenah Resort & SpaCuisine: JapaneseFeatures: Air-conditioning, Non-smokingServices: Reservations required for Teppanyaki TablesDress code: Resort FormalDinner hours: 17:30-22:30
La Adelita
Style: À la carteLocation: Grand Palladium ColonialCuisine: MexicanFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
El Dorado
Style: À la carte / SteakhouseLocation: Grand Palladium ColonialCuisine: Grill SpecialtiesFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
Portofino
Style: À la carteLocation: On SiteCuisine: ItalianFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
La Lola
Style: À la carteLocation: On SiteCuisine: SpanishFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
Bahia E Brasa
Style: À la carteLocation: On SiteCuisine: BrazilianFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
Ribs & More
Style: À la carte / BarbecueLocation: On SiteCuisine: AmericanFeatures: Air-conditioning, Non-smokingDress code: CasualDinner hours: 17:30-22:30
Poseidón
Style: À la carteLocation: On SiteCuisine: Grill, FishFeatures: Non-smoking, TerraceServices: Reservations requiredDress code: CasualDinner hours: 18:30-22:30
La Dalia
Style: BuffetLocation: On SiteCuisine: InternationalBreakfast hours: 07:00-11:00
Lunch hours: 13:00-15:30
Dinner hours: 20:30-22:30
Chic Cabaret & Restaurant ($) | 18+ | Adults Only
Style: À la carte / Dinner ShowLocation: Located at TRS YucatanServices: Reservations requiredDress code: Casual EleganceAges: 18+ Adults OnlyDinner hours: 20:15-23:00 (Monday, Friday and Saturday)
Notes:
Hours: 19:30 - 01:30 | Access to Chic Cabaret & Restaurant will cost $ USD per person per show.
Bars
Colonial
Lobby barLocation: Grand Palladium ColonialHours of operation: 10:00-01:00
La Plaza
Lobby barLocation: Grand Palladium ColonialHours of operation: 19:00-00:00
Kantenah
Lobby barLocation: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-00:00
White Sand
Lobby barLocation: Lobby areaHours of operation: 10:00-00:00
El Rinconcito
Pool barLocation: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-18:00
La Jarra
Beach barLocation: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-18:00
La Isla
Pool barLocation: Lobby areaHours of operation: 10:00-19:00
Gran Azul
Swim-up barLocation: Grand Palladium ColonialHours of operation: 10:00-18:00 (Winter)
Hours of operation: 10:00-20:00 (Summer)
Secret
Pool barLocation: Grand Palladium ColonialHours of operation: 10:00-00:00
La Laguna
Swim-up barLocation: Lobby areaHours of operation: 10:00-18:00 (Winter)
Hours of operation: 10:00-20:00 (Summer)
Poseidón
Beach barLocation: Lobby areaHours of operation: 07:00-23:00
Las Olas
Beach barLocation: Grand Palladium ColonialServices: SnacksHours of operation: 24 hours
Notes:
From 20:00-08:00 no alcohol is served, only beer.
Churchill
Lobby barLocation: Grand Palladium Kantenah Resort & SpaServices: Premium BrandsHours of operation: 18:00-00:00
Hemingway
Lobby barLocation: Grand Palladium Kantenah Resort & SpaFeatures: Non-smoking, Board games, BooksServices: Premium BrandsHours of operation: 18:00-00:00
Xtra Time Sports Bar
Location: Grand Palladium ColonialFeatures: Pool table, TV screensServices: Snack service from 18:00 to 01:00Hours of operation: 24 hours
Facilities and services
Beach
- Towel services available
- Lifeguard on duty
- Sun beds
- Umbrellas
Other Entertainments
- Games room
Parking Facilities
- Parking
Miscellaneous
- Ice machines
- Reading lounge
- Church (nearby)
- Complimentary resort shuttle
- Crocodiles habitat
Business services
- Fax service ($)
- Premium Wi-Fi ($)
Child facilities
- Child Care ($)
- Baby Club
Ages: 1 - 3
Hours of operation: 09:00-17:00Note:
• Located within the ‘El Ranchito” Mini-club
• Indoor and outdoor play areas
• Trained professional staff on hand to assist the little ones - Kids Club
Ages: 4 - 12
Hours of operation: 09:00-17:00Note:
• Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
• Outdoor and indoor facilities
• Arts and craft room for kids to create their own masterpiece
• Video games (PlayStation, game cube) and volleyball
• Children's splash pool with water slides
• Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
• The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
• Kids can also have breakfast with the Raggs gang
• Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative - Teen Club
Ages: 13 - 18
Hours of operation: 16:00-00:00Note:
• Located Poolside at “El Rinconcito", at the Grand Palladium Kantenah Resort & Spa
• An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
• A lounge for video games, online computer games, and table games such as; pool and foosball
• Mini-disco during the evening, 2 nights per week so you can party with your new friends
Group, meeting and conference facilities
- Meeting rooms available ($)
- Conference facilities ($)
Health and safety
- Doctor on call ($)
- Security guard
Hotel lobby
- 24-hour front desk
- Luggage room
- Currency exchange
- ATM Machine
Shops and services
- Handicrafts shop ($)
- Photography store ($)
- Boutique ($)
- Gift shops ($)
- Tobacco shop ($)
- Bookstore ($)
- Jewelry shop ($)
Laundry facilities
- Laundry service ($)
Wi-fi
- 24/7 Wi-Fi throughout the resort
Shuttle facilities
- Shuttle facilities offered throughout the resort
Sports and recreation facilities
- Beach volleyball court
- Basketball
- Paddle tennis
- Multi-purpose court (s)
- Mini-golf
- Soccer Field (1 indoor and 1 outdoor)
- Darts
- Ping pong
- Archery
- Rifle shooting
- Shuffleboard
- Table tennis
- Petanque
- Billiard (pool table)
- Aqua aerobics
- Water polo
- Non-motorized Catamaran
- Kayaking ($)
- Pedal boats
- Windsurfing ($)
- Snorkelling ($)
- Deep sea fishing ($)
- Scuba diving ($)
- Scuba diving centre ($)
- Outdoor tennis courts
- Golf Courses ($) (nearby)
Fitness facilities
- Fitness facilities
08:00-20:00 - Weight room
- Change rooms for men and women
- Locker rooms
- Sauna
- Steam bath
- Zumba
Spa Services
All spa services require reservations. Children under 18 years old are not allowed to use the spa facilities ($)- Massage treatments ($)
- Sauna ($)
- Steam room ($)
- Body and facial treatments ($)
- Beauty Salon ($)
Swimming pools
- Towel service
- Sun beds
- Sun umbrellas
• Main Pool | Kantenah-Colonial | Family Pool
• El Secreto | Colonial | Adults Pool
• El Rinconcito | Kantenah | Family Pool
• Aquatic Park | Kantenah-Colonial | Children
• La Isla | White Sand | Adults
• Main Pool | White Sand | Family
Location
Address (please include Apt/Suite number):Carretera Federal Chetumal-Puerto Juárez Km, 256-100, 77710 Municipio Solidaridad,Playa del Carmen, Q. Roo,Mexico
Airport name:Cancun International Airport
Airport transfer time:90 minutes
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Honeymoon
Wedding
Hotel policies
Check-in time: 03:00 PM
Check-out time: 11:00 AM
Check-out time: 11:00 AM
Student and Spring Break groups are not permitted.
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Please note that there will be some refurbishment work being done to the lake area of the Grand Palladium Hotels and Resorts complex in Riviera Maya.
This work will have not be affecting any restaurants, bars or any other facilities on the complex.