Grand Oasis Palm

• 537 Rooms
• 4 Pool(s)
• 12 Restaurant(s)
• 9 Bar(s)

• Free Wi-Fi throughout the hotel 1 device per adult, additional devices can be purchased at front desk $.

Check-in time: 03:00 PM
Check-out time: 12:00 PM

Student/Youth Policy
A Student/Youth Traveler is defined as any individual aged 17 to 25 years old traveling without a parent or legal guardian. This policy applies to all Oasis properties during the Spring Break season (February–April).

• Mandatory Insurance Fee: A non-refundable $30 USD per person insurance fee is required for all Student/Youth Travelers and must be paid in cash at check-in.

• Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit.

• Student/Youth Traveler Groups: As a general rule, Oasis Hotels & Resorts only accepts Student/Youth Groups at Grand Oasis Cancun (this does not apply to family travel).

Check-In Age Requirement: The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present. At Oh! Cancun The Urban Oasis & Beach Club, all guests must be at least 18 years old.

• Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $195 MXN per room, per night. This amount is subject to change without notice.