Grand Sunset Princess
Riviera Maya, Mexico
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Very Good
3.9
1000+ Reviews
Beach
3.7/5
Good
Value
3.9/5
Very Good
Room
2.1/5
Entertainment
3.1/5
Dining
1.3/5
Pool
3.8/5
Very Good

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Based on 1000+ Reviews
Beach
3.7/5 Good
Value
3.9/5 Very Good
Room
2.1/5
Entertainment
3.1/5
Dining
1.3/5
Pool
3.8/5 Very Good

- Top-rated family resorts with a high repeat guest rate
- Supervised kids club with plenty of supervised activities for children
- A variety of kid-friendly food options
- Sunwing’s unique collection of resorts you won’t find anywhere else
- Set in some of the most popular sun destinations in the tropics
- Perfect for any getaway, from family-friendly escapes to adults only retreats
Property Overview
• Numerous freshwater swimming pools featuring a variety of activities
• Large variety of à la carte restaurants and trendy bars
• Fully-equipped fitness centre and luxurious spa complex
Total luxury awaits at Grand Sunset Princess, nestled on a stretch of white-sand beach in Riviera Maya. Soak up the warm Mexican sun by one of the sprawling pools or stay active with a range of water sports like kayaking and snorkelling. Kids will love the supervised kids club with plenty of activities while adults can treat themselves to a heavenly spa treatment. Enjoy a range of mouth-watering cuisines at both buffet and à la carte restaurants, from Italian favourites to fresh seafood, before retiring to luxurious suites with all the comforts of home. Upgrade to a Platinum Suite or Villa Laguna Suite to enjoy concierge service, private check-in, a pillow menu, 24-hour room service and more.
• Large variety of à la carte restaurants and trendy bars
• Fully-equipped fitness centre and luxurious spa complex
Total luxury awaits at Grand Sunset Princess, nestled on a stretch of white-sand beach in Riviera Maya. Soak up the warm Mexican sun by one of the sprawling pools or stay active with a range of water sports like kayaking and snorkelling. Kids will love the supervised kids club with plenty of activities while adults can treat themselves to a heavenly spa treatment. Enjoy a range of mouth-watering cuisines at both buffet and à la carte restaurants, from Italian favourites to fresh seafood, before retiring to luxurious suites with all the comforts of home. Upgrade to a Platinum Suite or Villa Laguna Suite to enjoy concierge service, private check-in, a pillow menu, 24-hour room service and more.
Meal plans
All Inclusive
• 3 meals plus snacks
• Unlimited A la carte dinners
• All drinks (domestic beer & cocktails, select international brands, house wine with meals)
• Daily activities
• Nightly entertainment
• Non-motorized water sports
• Unlimited A la carte dinners
• All drinks (domestic beer & cocktails, select international brands, house wine with meals)
• Daily activities
• Nightly entertainment
• Non-motorized water sports
Property amenities
- 672 Rooms
- 12 Pool(s)
- 10 Restaurant(s)
- 11 Bar(s)
Internet services
- Free Wi-Fi available in rooms and certain areas of the hotel
Accommodations
All room categories include
- Air-conditioning
- Ceiling Fan
- Coffee Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Mini-bar
- Sofa
- Telephone in-room and bathroom
- Vanity Mirror

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Junior Suite (available as of December 21, 2025)
- Maximum occupancy: 4
- Maximum number of adults: 3

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Deluxe Junior Suite (available as of December 21, 2025)
- Maximum occupancy: 4
- Maximum number of adults: 3

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Deluxe Junior Suite Swimout (available as of December 21, 2025)
- Maximum occupancy: 3
- Maximum number of adults: 3

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Platinum Suite (available as of December 21, 2025)
- Maximum occupancy: 4
- Maximum number of adults: 3

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Villa Laguna Suite (available as of December 21, 2025)
- Maximum occupancy: 2
- Maximum number of adults: 2
Dining and entertainment
Restaurant(s)
Orange Buffet
Style: BuffetCuisine: InternationalBreakfast hours: 07:00-10:30
Lunch hours: 12:00-16:00
Dinner hours: 18:00-23:00
Notes:
- Hours subject to change
- Air-conditioning
La Vaqueria
Style: À la carteLocation: In front of central courtCuisine: GrillDinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
Mamma Mia
Style: À la carteLocation: In front of central courtCuisine: ItalianDinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
La Hacienda
Style: À la carteLocation: In front of central courtCuisine: MexicanDinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
La Fondue
Style: À la carteLocation: In front of poolCuisine: SwissDinner hours: 18:00-22:00
Notes:
- Restaurant openings and closings are subject to change without prior notice.
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
Las Olas
Style: À la carteLocation: In front of poolCuisine: SeafoodDinner hours: 18:00-22:00
Notes:
- Restaurant openings and closings are subject to change without prior notice.
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
Le Fleur
Style: À la carteCuisine: Gourmet InternationalDinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Reservations required and must be made at the concierge desk
Miso
Style: À la carteCuisine: AsiaticDinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Air-conditioning
- Reservations required and must be made at the concierge desk
Chill Out ($)
Style: À la carteLocation: BeachBreakfast hours: 08:00-12:00
Lunch hours: 12:00-15:30
Dinner hours: 18:00-22:00
Notes:
- Hours subject to change
- Smart Casual
- Reservations required and must be made at the concierge desk
Green Buffet
Style: BuffetLocation: On SiteCuisine: InternationalBreakfast hours: 07:00-10:30
Lunch hours: 12:00-16:00
Dinner hours: 18:00-23:00
Notes:
- Casual
- Air-conditioning
- Theme buffet for dinner
Bar(s)
5th Avenue Sports Bar
Location: Near the Sunset lobby comercial areaHours of operation: 24 hours
Notes:
- Snacks
Areito
Location: DiscoHours of operation: 22:30-01:00
Notes:
- Local drinks
Poquito
Location: On SiteHours of operation: 10:00-18:30
Notes:
- Local drinks
Fantasy Bar
Location: Main pool areaHours of operation: 10:00-18:00
Notes:
- Local drinks
Tequila
Location: Sunset poolHours of operation: 10:00-18:00
Notes:
- Local drinks
Lobby Bar Sunset
Location: Inside Sunset LobbyHours of operation: 09:00-23:00
Notes:
- Local drinks
Relax
Location: Located at the pool area of the VillasHours of operation: 07:00-18:00
Notes:
- Local drinks
Maya
Location: Riviera PoolNotes:
- Pool Bar Maya: (Hours of operation: Daily 10:00-18:00) / Bar Maya: (Daily 7:00-15:00)
- Local drinks
Lobby Bar Riviera
Location: Riviera LobbyHours of operation: 09:00-23:00
Notes:
- Local drinks
Plaza
Location: CentralHours of operation: 11:00-01:00
Notes:
- Live music
Chactemal Bar
Location: Riviera sectionHours of operation: 18:00-23:00
Notes:
- Signature cocktails
Extra features
Facilities and services
Internet Services
- Free Wi-Fi available in rooms and certain areas of the hotel
Beach
- Lounge chairs
- Sun shades
- White sand
Parking
- Parking
Miscellaneous resort amenities/services
- Games room
- Daytime organized activities and Nightly Entertainment at the Princess Theatre
- Complimentary resort shuttle
internal transportation - Shuttle service
- Disco
Areito (entrance and national & international drinks included)
Business services
- Business centre ($)
Child facilities
- Daytime Mini-Club
Ages: 4 - 12Note: Includes a swimming pool, outdoor patio with games and club house. - Child Care ($)
Group, meeting and conference facilities
- Meeting rooms available ($)
- Audio/Visual equipment ($)
- Projection screens ($)
- Microphone ($)
Golf
- Golf Courses ($) Nearby
Health and safety
- Medical centre ($)
- Doctor on call 24-hours ($)
Hotel lobby
- Elevator(s)
- Front desk
- Currency exchange
Shops and services
- Gift shop ($)
- Logo shop ($)
- Laundry service ($)
Sports activities
- Pickleball
- Paddle court
- Multi-purpose Court
- Archery
(18+) - Kayaking ($)
- Aquatic sports centre ($)
- Introductory scuba diving lesson in the pool
(Once per stay) - Non-motorized water sports
- Tennis Pro on property ($)
- Tennis Lessons ($)
- 6 Tennis courts
Wellness
- Air-conditioned
- Treadmills
- Spinning bikes
- Rowing machine
- Horizontal bicycle
- Vertical bicycle
- Aerobics
Spa
- Multisensory room ($)
- Turkish Bath ($)
- Underwater massage pool ($)
- Vitality Spa ($)
- Mayan Baths ($)
- Finnish spa ($)
- Beauty Salon ($)
- Massage therapy ($)
Swimming pools
- Outdoor pool(s)
- Jacuzzi
- Kids pool(s)
Location
Address (please include Apt/Suite number): Prolongación 5ta Avenida Mza 20 Lote 006 Playa Del Carmen Quintana Roo 77710 Mexico
Nearest towns: Playa Del Carmen
Airport name: Cancun International Airport
Airport transfer time: 40 minutes
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Weddings
Honeymoon
Hotel policies
Check-in time: 15:00:00
Check-out time: 12:00:00
Guests staying at Grand Sunset Princess do not have exchange privileges with the Family Club at Grand Riviera Princess or Platinum Yucatan Princess.
Student groups & Spring breakers are not permitted.
Alerts
- Effective July 1, 2025 – The Environmental Tax currently ranges from approximately $1.00 US to $7.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
- Please be advised effective May 01st, 2025 the Princess Hotels & Resorts in Cancun, Mexico will commence renovations and refurbishments to their resorts. The works will be carried out in two phases.
Phases One:
Starting the first week of May 2025 the Grand Sunset Princess will commence renovations in the common areas and restaurants, concluding by December 20, 2025.
Phases Two:
Following the completion of phase one the refurbishment will commence at the Grand Riviera Princess and Family Club at Grand Riviera scheduled for completion by April 30, 2026. Ensuring all improvements are fully operational for the summer 2026 season.
Please note the works will be conducted to ensure there is no impact on service quality or guest comfort during these periods. - Due to the hotel renovations, the Grand Sunset Princess guest confirmed during May 01st, 2025 until December 20, 2025 will be allocated in rooms at the Grand Riviera Princess section.
- Please be advised, due to the ongoing renovations taking place at the Grand Sunset Princess in Riviera Maya Mexico, there are certain facilities including restaurants and bars that will be temporarily closed. However please rest assure, the hotels operational team has ensured they will minimize any inconveniences in keeping disruptions to a minimum, plus will be offering the closed services in other areas of the property. To facilitate a smooth transition during the period of the restaurant closures, all guests will be able to reserve the ‘A la Carte’ reservations with the concierge team, in order to have the menu offered at another venue. The only exceptions that will not be available, are the Chill Out and Tepanyaki tables.
Golf
Iberostar Playa Paraíso Golf Club
Address: Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México
Architect: P.B. Dye
Fairways: Paspalum
Greens: Paspalum
Number of holes: 18
Opening date: 2005
Par: 72
Price range: $
Rating: 72.4/69.7/67.4/67.7
Slope: 136/130/121/120
Spikes allowed: Soft only
Yardage: 6800