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Operational Updates

March 18, 2020: The Government of Canada has introduced new travel measures to prevent the spread of COVID-19. Effective at 12 pm today, any traveller who is not a Canadian citizen or permanent resident will be denied boarding on flights to Canada. This measure does not include U.S. citizens or immediate family members of Canadian citizens and permanent residents, for more information on these additional travel regulations, please follow this link. Additional health screening questions have also been introduced as part of the check-in process.

The Public Health Agency of Canada has implemented additional measures that apply to travellers upon their arrival back into Canada. For more information please follow this link.

If you’re currently in destination

Operations are running as normal. If you wish to return home early, Sunwing Experiences representatives are available on-site and by phone to assist you in making these arrangements.
Your flight change can be made free of charge and is subject to availability on board Sunwing Airlines. Please note, if you choose to return home early, you will forfeit the unused portion of your vacation.

If you’re currently in Florida

Sunwing Airlines has suspended northbound flights as of March 23rd until April 30th. Anyone who is due to return from Florida during this period, has the option to return on any of the following flights from Florida free of charge. Subject to availability.

Date Day of week Departing Arriving Flight # Departure Arrival
21-Mar-2020 Saturday MCO YWG WG047 12:20 PM 3:35 PM
21-Mar-2020 Saturday MCO YYZ WG033 10:30 AM 1:15 PM
22-Mar-2020 Sunday MCO YYZ WG031 10:30 AM 1:15 PM
21-Mar-2020 Saturday MIA YOW WG053 12:00 PM 3:25 PM
21-Mar-2020 Saturday MIA YQB WG051 12:00 PM 3:35 PM
21-Mar-2020 Saturday MIA YQM WG065 11:30 AM 4:30 PM
21-Mar-2020 Saturday MIA YUL WG087 1:00 PM 4:25 PM
21-Mar-2020 Saturday MIA YYZ WG083 12:00 PM 3:15 PM
23-Mar-2020 Monday PIE YHZ VIA YYZ (clear customs in YYZ) WG071 8:45 PM 4:20 AM (24-Mar)
23-Mar-2020 Monday PIE YYZ WG071 8:45 PM 11:30 PM

We strongly recommend customers try to contact us to change their booking at 1 877 SUNWING. You may also present yourselves 3 hours prior to the scheduled departure time with your Sunwing e-documents to receive priority standby seating free of charge, subject to availability.

NEW! We have added an extra repatriation flight on March 23rd from St. Petersburg to Toronto which will continue on to Halifax.

Customers scheduled to travel from St. Petersburg (PIE) to Halifax (YHZ) on March 25th have been rebooked to depart on March 23rd on flight WG071 departing St. Petersburg at 8:45pm and arriving in Toronto at 11:30pm. Customers will then collect checked baggage, clear customs and proceed to check-in for flight WG072 departing Toronto Mar 24 1:15am arriving Halifax 4:20am. If you were scheduled to leave on March 25th, there is no need to contact us to reconfirm your booking on the 23rd as this has been processed automatically. Please make your way to the airport for your new flight.

Customers scheduled to travel from St. Petersburg (PIE) to Toronto (YYZ) on March 23rd may return as scheduled on March 23rd on flight WG071 departing St. Petersburg at 8:45pm and arriving Toronto at 11:30pm.

Other Canadians currently in Florida wishing to return early may purchase a seat in advance or go to the airport 3 hours in advance of a scheduled departure and arrange standby seating free of charge, subject to availability.

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