Covid-19 Coverage
Your Sunwing vacation package or air only booking now includes COVID-19 Coverage. As part of our Safe with Sunwing commitment, we’re providing insurance underwriten by The Manufacturers Life Insurance Company ("Manulife") to help cover emergency medical or quarantine costs in the unlikely event that you contract COVID-19 on vacation. When you book your all inclusive vacation or Sunwing flight between September 17, 2020, and October 31, 2020, you’ll receive coverage at no additional cost!
What to know about the COVID-19 Emergency Medical Insurance - Sunwing:
- You’ll automatically receive coverage at no additional cost to you if you book an all inclusive vacation package (including Sunwing Airlines flights) or an air only booking (on board Sunwing Airlines) between September 17, 2020, and October 31, 2020
- The plan is applicable for departures between October 16, 2020 to May 31, 2021, for a maximum duration of 21 days of travel
- Up to $200,000 for medical expences related to COVID-19, such as medical consultations, specialty care, hospital admittance, surgery, cost of air ambulance, if medically necessary, and intensive care.
For more information about full terms, conditions, limitations and exclusions, please view the full policy.
Frequently Asked Questions
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There is no charge to you for this plan. The coverage is included in your Sunwing Vacation Package or Air-Only booking that is purchased through Sunwing directly, or any authorized Sunwing distributor.
All Canadian residents of any age are eligible if they meet the following requirements:
- Must be a resident of Canada.
- Must be covered by a Government Health Insurance Plan for the entire duration of your trip. It is your responsibility to check that you do have this coverage.
- You must not have been advised by a physician not to travel.
- You must be at least 30 days old.
- Maximum trip duration is 21 days. If your trip is more than 21 days, you are not eligible for any coverage.
- COVID-19 related Emergency Medical expenses such as emergency treatment, hospital allowance
- Ambulance – ground transportation and emergency air transportation
- Childcare expenses
- Expenses related to your death and repatriation
COVERAGE LIMIT Medical Coverage after a COVID-19 positive test result in destination, including Emergency Air Transport to return you home Up to $200,000 CDN per insured Quarantine expenses after a COVID-19 positive test result, denied entry or contact tracing in destination $150/day up to $2100 per person, or $300/day up to $4200 per family (Maximum duration of 14 days) Repatriation due to death Up to policy limits as outlined in the certificate of insurance Level 3 Travel Advisory upgraded to Level 4 Travel Advisory by Canadian Government Up to a combined $500 CDN per person for: *Return airfare *Meals and accommodations The coverage amount is $200,000 CDN per insured for COVID-19 and related conditions. If the cost of the claim exceeds this amount, you will be responsible for the additional costs.
This coverage is Second Payor, meaning it will be over and above any other coverage that you may have through any other source.
This coverage is for the medical expenses you incur in destination for COVID-19 and related conditions only. It is highly recommended that you have additional travel insurance for all other medical situations.
This coverage is not available for any individuals while they are on a cruise of any kind. It will cover the dates before and after a cruise, but no coverage will apply if anything should happen while on or associated with being on a cruise.
This coverage will be extended for the full duration of your quarantine plus an additional three (3) days for you to make arrangements to return home.
We will not pay any expenses or benefits relating directly or indirectly to:
- If within the last thirty (30) days before your departure date;
- you have undergone a COVID-19 test, and you have received a positive COVID-19 test result or
- you have been diagnosed with COVID-19 by a medical professional; or because of contact tracing, you have been quarantined or self-isolated.
- If in the last 15 days before your departure date you experience any COVID-19 symptoms, and those symptoms lead to a positive COVID-19 test result during your trip. Symptoms may include but are not limited to: new or worsening cough, shortness of breath or difficulty breathing, having a fever, chills, fatigue or weakness, muscle or body aches, new loss of smell or taste, headache, gastrointestinal symptoms (abdominal pain, diarrhea, vomiting) or feeling very unwell. This exclusion does not apply if, in the last 15 days before your departure date, you were tested for any COVID-19 symptoms and received a negative COVID-19 test result following the appearance of these symptoms.
IMPORTANT NOTICE -- READ CAREFULLY BEFORE YOU TRAVEL
We want you to understand (and it is in your best interest to know) what your certificate includes, what it excludes, and what is limited (payable but with limits). Please take time to read through your certificate before you travel.
IT IS IMPORTANT AND YOUR RESPONSIBILITY TO UNDERSTAND YOUR COVERAGE. IF YOU HAVE QUESTIONS, CALL MANULIFE 1-866-521-8506
Quebec residents – Summary of COVID-19 Emergency Medical Certificate of Insurance for Sunwing