Sunwing's dedication to guest satisfaction resonates in the Champagne Service we offer on our flights, exclusive resorts designed just for families, adults or luxury-seekers, and the exceptional, licensed tours and excursions we offer in over 40 of our destinations. When we say “Experience the Difference", our staff is committed to ensuring that that “experience” is pleasant and positively memorable. After having surveyed over a million of our guests on the flight back from their vacations, the results are in, and we wanted to share a few of your fellow travellers' remarks on our “wall.”

A short note to thank you on behalf of our group. Our family of 13 came back from a vacation to Starfish Cayo Santa Maria. The service we got exceeded our expectations. Our group was treated like VIPs, from the time we arrived (in a private bus) until our departure. My parents were very touched as we celebrated their 55th anniversary. So, thank you for having made it special for us.    |    Paul and Nathalie

For the great experience we had last year at a Memories resort, we had thought we would do the same this year by choosing Memories Caribe Resort. The beach had a huge sand bar about 40 yards out that you could walk on when the tide was out - did that every day, it was great! We have to say the staff at this resort was the best we have ever had, they were so friendly and fun to be around. We will be going back for sure.    |    Jo-Anne and Terry

While at the resort my husband became very ill and all I wanted was to get him back home and to emergency here in Barrie. I must commend Sunwing and all the representatives from the tour guide on the bus to the airport in Cuba, the young lady who escorted us to the VIP room at the airport, the attendants on and off the flight to get Merle on the plane and then off in Toronto when we were arriving. Everyone was so compassionate and helpful, I just can't say enough good things about the company.    |    Marg and Merle

Hey Sunwing, you have become the best airline for all inclusive vacations! Going to Mexico, I would highly recommend your airline for these kinds of vacations. We have been on 32 trips in the last 13 years! We always book the Elite Plus, it is sooo worth the money. Thanks for being such a great airline and vacation package company for us!    |    Vicki

We just returned from Cuba for my son’s wedding, which we booked through Sunwing. The food was great, the Elite Plus, awesome. You had a private bus waiting for the wedding party at the airport to take to the resort – that was much appreciated. I wanted to tell you I appreciate all the changes the airline is making, and we will be sure to fly with Sunwing next year.    |    Kristine

I just wanted to say a big thank you to Sunwing for being the first on scene from Canada in Los Cabos after the hurricane. We had booked travel through another airline but Sunwing made every effort to get as many Canadians back to Vancouver and Toronto as soon as possible, and we were able to board a Sunwing flight to get home. It was so nice to have warm food and cold drinks on the flight, and customer service was great in flight, as well as during the evacuation process. I wished I was a Sunwing customer – we will definitely be booking vacations through Sunwing for our next getaway. It was very impressive to me that out of all the carriers, Sunwing came first and took such a 'customer first' attitude.    |    Ariko

We had the pleasure of booking a few excursions with our very knowledgeable rep in Puerto Vallarta. The Rhythms of the Night dinner theater and catamaran were everything he described them to be. Our city tour was fun and informative, and the bar crawl was a well-organized night out. Our group would like to thank him for his recommendations, and for always being friendly and helpful!    |    Heather