Grand Palladium Colonial Resort & Spa
Riviera Maya, Mexico
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Superior
4.2
100+ Reviews
Beach
3.9/5
Very Good
Room
4.4/5
Excellent
Entertainment
4.1/5
Superior
Dining
3.6/5
Good
Pool
3.8/5
Very Good
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Based on 100+ Reviews
Beach
3.9/5 Very Good
Room
4.4/5 Excellent
Entertainment
4.1/5 Superior
Dining
3.6/5 Good
Pool
3.8/5 Very Good
- Accommodates 5 or more
Property overview
• Supervised kids and teen clubs
• Variety of buffet and à la carte dining with gluten-free options
• Spacious suites that are perfect for larger families
Grand Palladium Colonial Resort & Spa is located within the centre of the Grand Palladium Riviera Maya complex, next to a sprawling stretch of private beach between Tulum and Playa del Carmen. Throughout your stay, you’ll enjoy access to sister resort, Grand Palladium Kantenah. Work on your tan by the sprawling pool complex, including an adults only pool and a family-friendly pool, while children play at the action-packed kids and teen clubs. Choose from a wide range of restaurant options with special dietary options including gluten-free dishes and lactose-free meals before retiring to spacious suites
• Variety of buffet and à la carte dining with gluten-free options
• Spacious suites that are perfect for larger families
Grand Palladium Colonial Resort & Spa is located within the centre of the Grand Palladium Riviera Maya complex, next to a sprawling stretch of private beach between Tulum and Playa del Carmen. Throughout your stay, you’ll enjoy access to sister resort, Grand Palladium Kantenah. Work on your tan by the sprawling pool complex, including an adults only pool and a family-friendly pool, while children play at the action-packed kids and teen clubs. Choose from a wide range of restaurant options with special dietary options including gluten-free dishes and lactose-free meals before retiring to spacious suites
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer, cocktails, select international brands, house wine with meals)
• Daily activities
• Evening entertainment
• Non-motorized water sports
• Kids club (4-12 yrs)
• All drinks (domestic beer, cocktails, select international brands, house wine with meals)
• Daily activities
• Evening entertainment
• Non-motorized water sports
• Kids club (4-12 yrs)
Property amenities
- 413 Rooms
- 6 Pool(s)
- 8 Restaurant(s)
- 11 Bar(s)
Internet services
- 24/7 Wi-Fi throughout the hotel
Accommodations
All room categories include
- Air-conditioning
- Bathroom Amenities
- Bathroom equipped with shower
- Bathroom scale
- Ceiling Fan
- Coffee/tea maker
- Desk
- Flat Screen TV
- Full length mirror
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Magnifying mirror
- Mini-bar
- Non-smoking
- Radio alarm clock with iPod docking station
- Room Service ($)
- Telephone ($)
- Whirlpool Tub
- Wi-Fi
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Deluxe Garden View
- Maximum occupancy: 3
- Maximum number of adults: 3
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Junior Suite Garden View
- Maximum occupancy: 4
- Maximum number of adults: 3
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Junior Suite Poolside
- Maximum occupancy: 4
- Maximum number of adults: 3
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Connecting Junior Suite Garden View
- Maximum occupancy: 8
- Maximum number of adults: 6
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Romance Villa Suite Poolside
- Maximum occupancy: 2
- Maximum number of adults: 2
Dining and entertainment
Restaurant(s)
Tikal
Style: BuffetLocation: Grand Palladium Kantenah Resort & SpaCuisine: Mexican/ItalianBreakfast hours: 07:00-11:00
Dinner hours: 18:30-22:30
Notes:
- Show cooking
- Air-conditioning
El Gran Azul
Style: BuffetLocation: On SiteCuisine: ItalianBreakfast hours: 11:00-11:45
Lunch hours: 12:00-17:00
Notes:
- Outdoor
- Show cooking
La Hacienda
Style: BuffetLocation: On SiteCuisine: Mexican/ItalianBreakfast hours: 07:00-11:00
Lunch hours: 13:00-15:30
Dinner hours: 20:30-22:30
Notes:
- Show cooking
- Air-conditioning
Sumptuori
Style: À la carteLocation: Grand Palladium Kantenah Resort & SpaCuisine: JapaneseDinner hours: 17:30-22:30
Notes:
- Casual
- Non-smoking
- Air-conditioning
- Reservations required for Teppanyaki Tables
La Adelita
Style: À la carteLocation: On SiteCuisine: MexicanDinner hours: 17:30-22:30
Notes:
- Casual
- Non-smoking
- Air-conditioning
El Dorado
Style: À la carte / SteakhouseLocation: On SiteCuisine: Grill SpecialtiesDinner hours: 17:30-22:30
Notes:
- Casual
- Non-smoking
- Air-conditioning
Chang Thai
Style: À la carteLocation: Grand Palladium Kantenah Resort & SpaCuisine: ThaiDinner hours: 17:30-22:30
Notes:
- Casual
- Non-smoking
- Air-conditioning
- Terrace
Chic Cabaret & Restaurant ($)
Style: À la carte, Dinner ShowLocation: NearbyDinner hours: 20:15-23:00 (Monday, Friday and Saturday)
Notes:
- Hours: 19:30 - 01:30 | Access to Chic Cabaret & Restaurant will cost $ USD per person per show.
- Casual Elegance
- Reservations required
- Adults Only
Bar(s)
Colonial
Location: Lobby areaHours of operation: 10:00-01:00
Notes:
- Lobby bar
La Plaza
Location: Lobby areaHours of operation: 19:00-00:00
Notes:
- Lobby bar
Kantenah
Location: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-00:00
Notes:
- Lobby bar
El Rinconcito
Location: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-18:00
Notes:
- Pool bar
La Jarra
Location: Grand Palladium Kantenah Resort & SpaHours of operation: 10:00-18:00
Notes:
- Beach bar
Churchill
Location: Grand Palladium Kantenah Resort & SpaHours of operation: 18:00-00:00
Notes:
- Premium Brands
- Lobby bar
Hemingway
Location: Grand Palladium Kantenah Resort & SpaHours of operation: 18:00-00:00
Notes:
- Non-smoking
- Board games
- Books
- Premium Brands
Xtra Time Sports Bar
Location: Lobby areaHours of operation: 24 hours
Notes:
- TV screens
- Pool table
- Snack service from 18:00 to 01:00
Gran Azul
Location: Lobby areaHours of operation: 10:00-18:00 (Winter)
Notes:
- Swim-up bar
Secret
Location: Lobby areaHours of operation: 10:00-00:00
Notes:
- Pool bar
Las Olas
Location: Lobby areaHours of operation: 24 hours
Notes:
- From 20:00-08:00 no alcohol is served, only beer.
- Snacks
- Beach bar
Extra features
Facilities and services
Internet Services
- 24/7 Wi-Fi throughout the hotel
Beach
- Lifeguard on duty
- Palapas/sun shelters
- Sun beds
- White sand
Parking
- Public outdoor parking
Miscellaneous resort amenities/services
- Games room
- Ice machines
- Reading lounge
- Church
- Disco (18 years old+)
- Theatre
Business services
- Premium Wi-Fi ($)
Child facilities
- Child Care ($)
- Kids Club
Ages: 4 - 12
Hours of operation: 09:00 - 17:00Note:
• Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
• Outdoor and indoor facilities
• Children's splash pool with water slides
• The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
• Kids can also have breakfast with the Raggs gang
• Arts and craft room for kids to create their own masterpiece
• Video games (PlayStation, game cube) and volleyball
• Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
• Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative - Baby Club
Ages: 1 - 3
Hours of operation: 09:00 - 17:00Note:
• Located within the ‘El Ranchito” Mini-club at the Grand Palladium Colonial Resort & Spa
• Indoor and outdoor play areas
• Trained professional staff on hand to assist the little ones - Teen Club
Ages: 13 - 18
Hours of operation: 16:00 - 00:00Note:
• Located Poolside at “El Rinconcito", at the Grand Palladium Kantenah Resort & Spa
• An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
• A lounge for video games, online computer games, and table games such as; pool and football
• Mini-disco during the evening, 2 nights per week so you can party with your new friends
Group, meeting and conference facilities
- 11 Meeting rooms available ($)
- Conference facilities ($)
- Banquet facilities ($)
Golf
- Golf Courses ($) Nearby
Health and safety
- Medical service ($)
- 24-hour security
Hotel lobby
- 24-hour front desk
- Luggage room
- Currency exchange
- ATM Machine
- Car Rental ($)
- Tour desk ($)
Shops and services
- Shopping Centre ($)
- Supermarket ($)
- Photography store ($)
- Gift shops ($)
- Jewelry shop ($)
- Laundry service ($)
Sports activities
- 2 Soccer field1 indoor and 1 outdoor
- Mini-golf
- Ping pong
- Darts
- 2 Paddle courts
- 2 Basketball Court
- Beach volleyball court
- 2 Multi-purpose court (s)
- Archery
- Rifle shooting
- Petanque
- Billiard (pool table)
- Shuffleboard
- Aqua-Gym
- Water polo
- Kayaking ($)
- Windsurfing ($)
- Snorkelling ($)
- Deep sea fishing ($)
- 6 Outdoor tennis courts
Wellness
- Air-conditioned (Adults only, 18 years and older.)
- Locker rooms
- Weight machines
- Zumba
- Aerobics
Spa
- Sauna ($)
- Beauty Salon ($)
- Spa Services ($)
- Massage treatments ($)
- Body and facial treatments ($)
Children under 18 years old are not allowed to use the spa facilities. All spa services require reservations.
Swimming pools
- Outdoor pool(s)
- Sun umbrellas
- Sun beds
- Towel service
- Splash Park
• Main Pool | Kantenah-Colonial | Family Pool
• El Secreto | Colonial | Adults Pool
• El Rinconcito | Kantenah | Family Pool
• Aquatic Park | Kantenah-Colonial | Children
Location
Address (please include Apt/Suite number): Carretera Federal Chetumal - Puerto Juarez, Km. 256-100,Municipio del Solidaridad, Quintana Roo,Mexico
Area: Kantenah
Nearest towns: Playa Del Carmen
Airport name: Cancun International Airport
Airport transfer time: 90 minutes
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Weddings
Honeymoon
Hotel policies
Check-in time: 03:00 PM
Check-out time: 12:00 PM
Student and Spring Break groups are not permitted.
Alerts
- Effective July 1, 2025 – The Environmental Tax currently ranges from approximately $1.00 US to $7.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.