Resort Check-in Information
Please have your Sunwing hotel voucher ready for check-in at the hotel's reception.
Based upon your arrival and check-in time, it is possible that your room may not
be ready. Pack your bathing suit, shorts and sunscreen in your carry-on so that
you can enjoy the facilities until your room is available.
Our welcome briefing provides valuable information on Saint Lucia (St Lucia), your
hotel services, money exchange, shopping, and excursions. We will also inform you
about the departure procedure and answer any questions you may have. Make sure to
Help in Destination
Your friendly Sunwing destination representative is available in Saint Lucia (St
Lucia) should you require assistance. Please check the Sunwing Vacations information
boards or binders located in your hotel for a schedule of when your Sunwing destination
representative is available.
It is recommended that you drink bottled water while in Saint Lucia (St Lucia).
Most hotels offer bottled water in your hotel room and can also be purchased in
the hotel's shop and in grocery stores. The ice and drinking water served in the
hotels are generally made from purified water.
Long Distance Calls
Long distance telephone charges in Saint Lucia (St Lucia) can be quite expensive.
It is recommended to make a collect call or use your calling card. Service charges
may apply when calling from your hotel room.
Safety Deposit Boxes
Please use your safety deposit box for all your valuables, cash and travel documents.
Some hotels in Saint Lucia (St Lucia) provide safety deposit boxes free of charge
while others may require a nominal fee. You will be required to pay a penalty fee
if you lose the key.
Traveling to foreign destinations can be very exhilarating. Tourists must be aware
that potential problems and risks to your personal safety could exist anywhere.
Please use the same personal safety precautions and common sense on your vacation
that you would at home e.g. apply sunscreen frequently, do not swim alone and do
not display cash. Avoid venturing out alone and beware of dark or isolated areas.
Taxes and Tipping
Generally, taxes are automatically added to purchases. The tipping percentage is
similar to that at home. If you receive good service, please express your gratitude
and offer a tip.
Your Flight Home
Please check the Sunwing Vacations information boards or binders located in your
hotel to reconfirm your flight from Saint Lucia (St Lucia) and its departure time.
As a friendly reminder, make sure that you have packed your flight documents, medication,
or any articles that you must have with you at all times in your carry-on luggage.
Seat selection is on a first come, first serve basis at the airport, unless previously
booked and paid for prior to your departure.