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The Reef PlayacarThe Reef PlayacarThe Reef Playacar

The Reef Playacar

Exclusive to Sunwing

• 18 charming villas are sprinkled across the beachfront resort
• A beautiful lush landscape overlooking the Caribbean Sea
• Exclusive jungle setting serving specialty afternoon tea and coffee

The Reef Playacar is a beachfront paradise, sitting atop white sand beaches, overlooking the blue Caribbean Sea. Nearby Playa Del Carmen’s bustling 5th Avenue, guests are immersed in authentic Mexican culture. The lush, tropical grounds host charming villas and luxurious accommodations. Delicious gourmet à la carte dining and international buffet will entice your palette while charming bars with delicious cocktails will quench your thirst. Enjoy high tea and specialty coffees at the stunning Jungle setting, or lay back in one of the sparkling pools. With an array of activities from non-motorized watersports to dance lessons, bliss is always in the air. An unforgettable tropical experience, at The Reef Playacar you can have it all.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you


  • Beachfront, at the most exclusive and safe area of Playa del Carmen “Playacar”


  • Playa del Carmen

Property Amenities of The Reef Playacar

  • 196 Room(s)
  • 18 Building(s)
  • 2 Pool(s)
  • Medical services ($)
  • Spa ($)
  • Kids Club
  • Mini disco

Dining/Entertainment at The Reef Playacar

  • 4 Restaurant(s)
  • 5 Bar(s)

Room amenities

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (Unstocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail
  • Minimum Adults 1
  • Minimum Occupancy 1

Other room categories available

Meal plans

All Inclusive

Hotel Room all inclusive package includes:
• Full service breakfast, lunch , dinner buffet style
• Dinner option in 1 a la carte restaurant La Boticelli Italian
• Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
• Day and night entertainment, kids activities , gym and bicycles
• Non motorized water sports

Superior Room all inclusive package includes :
• Standard all inclusive package plus
• Coffee maker in the room and stocked mini-bar
• Bathrobe, and upgraded amenities extra
• Security box without extra charge
• Choice of two a la carte restaurants without surcharge
• 25% discount in all spa services at the Reef Spa

Superior Premium Room all inclusive package includes :
• All benefits of a Superior Room package plus
• Alcoholic International beverages offered at all bars
• Access to our private Luxury lounge beach bar
• Wi-Fi
• Bottle of wine upon arrival as a welcome in the room
• Enjoy a dinner at our Japanese restaurant. Subject to availability.
• Upgrade your stay and double play (visit our sister hotel for a day without any charge) Day pass: 09:00 - 17:00

Bonus features

Honeymoon Bonus

A bottle of sparkling wine upon arrival in room and special room decoration.

This service is only applicable if the booking is made with the notifications "Honeymoon Booking" and upon presentation wedding certificate.

Please request at the time of booking.

Child Policy

Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.


  • Beach towels
  • Umbrellas
  • White sand
  • Lounge chairs

Business Services

  • Business centre ($)


  • Kids Club Ages 4-12 Hours of Operation (9:30 - 14:00) & (15:00 - 17:00)-
  • Babysitting or child care service ($)
  • Mini disco


  • 18 Hole Golf Course ($) (nearby)

Group, Meeting, and Conference Facilities

  • Meeting rooms available ($)
  • Catering available ($)
  • Illumination equipment ($)
  • Banquet facilities ($)

Health and Safety

  • Medical services ($)

Hotel Lobby

  • Concierge desk
  • Currency exchange ($)
  • 24-hour front desk
  • Porter/Bellhop ($)
  • Safety deposit box at front desk ($)
  • Tour desk ($)

Miscellaneous Resort Amenities/Service

  • Multilingual staff


  • Parking

Shops and Services

  • 1 Souvenir shop ($)
  • Laundry service ($)
  • Car rental desk ($)
  • 1 Jewelry shop ($)


  • Body treatments ($)
  • Spa ($)
  • Beauty salon ($)

Sports Activities Offered by Hotel

  • Dance lessons
  • Volleyball
  • Bicycles
  • Aerobics
  • Nightly entertainment
  • Table tennis
  • Board games
  • Billiards (pool table)
  • Spanish lessons

Swimming Pools

  • Lounge chairs
  • Palapas/Sun shelter
  • Swim-up bar
  • Outdoor pool(s)


  • Tennis court is located upstairs of the Theater and the guest can make a reservation directly with the Sports & Entertainment team.
  • Racquets and tennis balls rental

Water Sports Offered by Hotel

  • Kayaking
  • Scuba diving centre ($) Scuba diving courses, scuba certification, scuba trips, snorkeling excursions, parasailing & wave runners (Extra cost $)
  • Paddleboarding
  • Aqua aerobics
  • Water basketball
  • Water polo
  • Catamaran
  • Boogie board


  • Fitness facilities



Style - À la carte

Cuisine - Italian

Location - On Site

Hours of Operation

Dinner Hours: 18:30-22:30


Dress code: Casual elegance (Men: Long pants, shoes and sleeved shirt)

Chula Vista

Style - Buffet

Cuisine - International

Location - On Site

Hours of Operation

Breakfast Hours: 06:30-11:00

Lunch Hours: 12:30-15:00

Dinner Hours: 18:30-22:00




Terraza Grill

Style - À la carte

Cuisine - Gourmet

Location - On Site

Hours of Operation

Dinner Hours: 18:30-22:30


Dress code: Casual Elegance

This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package.

Deli Snack Bar

Style - Snacks

Cuisine - Fast Food

Location - Pool area

Late snacks

Open from 11:00 - 19:00 & 22:30 - 02:00


Azul 48

Location - Pool

Hours of Operation


Swim-up bar

Tropical drinks

Papo´s Bar

Location - Pub bar

Hours of Operation

18:00 - 02:00

Domestic brands

TV screens

International brand

La Cascada

Location - Lobby bar

Hours of Operation

12:00 - 22:00

Drink service

La Chiquita Bar

Location - Beach

Hours of Operation

10:00 - 17:00

Drink service

Niko's Lounge

Location - Beach

Hours of Operation

12:00 - 24:00


Only included in Premium All Inclusive

This bar is available with a surcharge for Standard and Superior Room guests ($).

Ice Cream Parlour

Location - Coffee bar

Hours of Operation



Location - On Site



Tea time: 16:00 - 18:00

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (re-stocked daily with beer and soft drinks)
  • Minimum Adults 1
  • Minimum Occupancy 1

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (Unstocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail
  • Minimum Adults 1
  • Minimum Occupancy 1

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Occupancy 1
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (re-stocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico´s exclusive Lounge Bar on the beach
  • Minimum Adults 1

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México

Architect - P.B. Dye

Date opened - 2005

No of holes - 18

Par - 72

Price range - $125.00-$190.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 6641/6133/5652/4680

Slope - 136/130/121/120

Rating - 72.4/69.7/67.4/67.7

Mayan Resorts Golf Riviera Maya

Carretera Federal Cancún-Playa Km. 48, Municipio de Solidaridad Riviera Maya, Quintana Roo, Mexico 77710

Architect - Nicklaus Design

Date opened - 2003

No of holes - 18

Par - 54

Price range - $69.00-$129.00 USD

Greens - Tifdwarf

Fairways - Bermuda 419

Spikes - Soft only

Yardage - 2923/2438/2141

Puerto Aventuras Golf Club

Km 269.5 Carr.Chetumal-Pto.Juarez Puerto Aventuras, Mexico 77750

Architect - Thomas Leman

Date opened - 1988

No of holes - 9

Par - 36

Price range - $86.00 USD

Greens - Bermuda

Fairways - Bermuda

Spikes - Soft only

Yardage - 3255/2961/2554


An anti-wrinkle luxurious facial with most advanced new age products that acts on each one of the expression lines. This restores and rejuvenates your skin with an incredible lasting effect.

Cost - $

Duration - 80 min

Lifting Facial

A cosmetic lifting that tenses the tissues and returns the velvety appearance to the skin.

Cost - $

Duration - 50 min

New Age Facial

Innovating facial that restores youthful appearance and its capacity to retain its moisture. It repairs, protects and regenerates a firm luminous and radiant skin.

Cost - $

Duration - 80 min

Deep Cleansing Facial

Cost - $

Duration - 80 min

Regenerating Facial

An anti-wrinkle, anti-age deluxe facial with the most advanced new age products. It regenerates and maintains a firm luminous and radiant skin.

Cost - $

Duration - 80 min

Sensitive Skin Facial

A pampering and soothing facial that contains a great variety of products formulated with natural ingredients that are specific for sensitive and young skins.

Cost - $

Duration - 50 min

After Sun Facial

It’s the ideal treatment for skins that present signs of sensitivity or sun burns. After a long day under the sun, your face will have a soothing decongesting, anti –irritation and smoothing care.

Cost - $

Duration - 50 min

Exclusive for Men

Facial treatment designed for men skins that are dry, oily or stressed. A pampering and relaxing experience leaving the skin hydrated and fresh.

Cost - $

Duration - 50 min

White Pearl Experience Treatment

New pearls are born under the influence of the moon, the purest symbol of piece, spirituality and elegance will be provided during this luxurious pearly treatment. This experience exalts the luminosity of your skin, leaving your body totally hydrated, soft and silky.

Cost - $

Duration - 80 min

Aroma Prestige Treatment

An exceptional and luxurious firming treatment based on the universe of sensation and pleasure that take you to a state of relaxation and internal peace, together with the cosmetic efficiency turns into a cure that provides wellness to your body, mind and spirit.

Cost - $

Duration - 50 min

Chocolate Happiness

A delicious and soft wrap applying a wrap composed of cocoa that helps to liberate the ´´ endorphins of happiness´´. At the same time it elevates your senses, eliminates tension and provides a welfare sensation to your body.

Cost - $

Duration - 50 min

After-Sun Worship Wrap

Soothing and calming treatment for excess exposure to the sun. A calming mask is applied to the body, reducing sunburn discomfort and helping the skin to repair and regenerate. It is highly recommended after an intensive tanning day.

Cost - $

Duration - 25 min

Pampering Leg Treatment

This treatment improves the micro-blood circulation and eliminates the excess of liquids; as a result, it provides an immediate relaxation to the heavy legs.

Cost - $

Duration - 50 min

Exfoliation Before Tanning

A revitalizing invigorating treatment that refines the surface of the skin by exfoliating dead cells, stimulating circulation, preparing the skin to get a beautiful tan.

Cost - $

Duration - 25 min

Exotic Experience

An innovating therapy based on anti oxidative qualities of the grape extract that activates senses, eliminates stress and rejuvenates the skin.

Cost - $

Duration - 50 min

Anti-Stress Soothing Massage

Relax and restore your vital energy with a wonderful soothing and relaxing whole body massage, Tension and accumulated stress will vanish with reflexology and Swedish techniques complemented with soft warm pillows that will be placed in different part of the body to eliminate stress and tiredness.

Cost - $

Duration - 80 min

Therapeutic Massage

A combination of deep tissue Swedish massage and shiatsu techniques, to completely relax and energize your body, mind and spirit.

Cost - $

Duration - 80 min

Aroma Therapy Massage

A massage that combines different essences that helps to soothe muscular tension and pain. It eliminates toxins and alleviates mental stress to achieve a deep therapeutic effect unlike any other you have experienced.

Cost - $

Duration - 50 min

Sports Massage

Relax and restore your tense muscles with a deep and relaxing whole body massage especially designed for sport fans. It eliminates toxins from the muscles improving blood circulation and oxygenation. Various deep tissue techniques are used to release tension and accumulated stress.

Cost - $

Duration - 30 min - 50 min

Swedish Massage

Refreshing and anti-stress massage that helps your body eliminate toxins. At the same time it improves blood circulations and the lymphatic system, providing welfare and relaxing sensation.

Cost - $

Duration - 25 min - 50 min


Enjoy the therapeutic benefit from a reflexology session. Specific pressure is applied to various points on the soles of your feet. The benefits will continue hours after this wonderful experience.

Cost - $

Duration - 25 min

Hot Stone Therapy

Provides a deep warm nurturing massage that is applied with soft, round river rocks to relieve sore and tense muscles. The exclusive massage is designed to equilibrate both the emotional and physical parts of the body taking you to a deep relaxing state.

Cost - $

Duration - 80 min

La Jolla

Maximum Capacity - 700

Measurements - 5167 sqft.

Banquet 300

School 150

Theatre 400

Cocktail 700

Student Bookings - the hotel does not accept individual or group student bookings. Students are considered ages 16-22 years old. The hotel reserves the right to deny check in if the student group restriction is not honoured.

Paseo Xaman Ha Sur Playacar Playa del Carmen, Q.Roo, Riviera Maya, Mexico, 77710

Last Updated 1/17/2017

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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