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Smile at Aventura Cove
Family Collection Fun for the whole family can be found at the Aventura Cove resort, a “Smile” hotel part of Sunwing’s Family Collection that features a Kids Stay, Play, and Eat FREE program. This intimate hideaway is nestled on a secluded cove along Mexico’s spectacular Riviera Maya, which offers calm turquoise waters that create ideal conditions for snorkelling, kayaking, and swimming. The Aventura Cove is home to an array of deluxe room categories to suit all budgets and tastes and offers a wealth of fun activities and sports for all ages, including dazzling pools with scuba diving demonstrations, a dive tank, tennis, table games, and organized daily group activities. Children will have the time of their lives with supervised games and activities at the Little Big Club, providing parents with some much needed time alone to hideaway in a romantic spot on the resort, mingle with new friends at the bar, or simply relax by the pool. Evening entertainment for all ages ensures the fun continues on through the night. Dining options are endless with fabulous restaurants serving up authentic Mexican cuisine to international favourites, and delicious pizzas to savoury snacks. If you feel like relaxing and dining in privacy, take advantage of the 24 hour room service menu. Best of all, guests can enjoy a $1500 resort credit, per one week stay per room, to enhance their vacation with options such as a room upgrade to a Family Deluxe Suite, golf packages, or spa treatments. With exceptional service that exceeds the highest standard, the Aventura Cove will leave you smiling every time.
Star rating
Overview of Smile at Aventura Cove
Location
• Oceanfront  
Address
• Caraterra Cancun-Chetumal Km 72 , Riviera Maya, Mexico, 77710  
Area
• Puerto Aventuras  
Property Amenities of Smile at Aventura Cove
• 489 Room(s) • 1 Pool(s)
• Spa ($) (nearby) • Kids Club
• Teen Club • 4 Restaurant(s)
• 3 Bar(s)  
Dining/Entertainment at Smile at Aventura Cove
• 2 Buffet / ΐ la carte • 1 ΐ la Carte
• 3 Bar(s)  
Room amenities at Smile at Aventura Cove
Deluxe Resort View
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 4 • Purified tap water
• Liquor Dispenser contains whiskey, tequila, rum & vodka • In room wine
• Mini Bar (stocked with beer, juices, soft drinks, water and snacks) • LCD with Satellite
• 2 Double Beds • Farouk bath amenties
• Individually controlled air-conditioning • Double Jacuzzi
• Wireless Internet service • Coffee Maker
• Balcony • Hair Dryer
• Direct dial telephone • Alarm Clock
• Bathrobes • Slippers
• Turn Down Service • Iron & Ironing board
• Minimum occupancy 1 • Separate Glass Shower
Other room categories available
• Superior Deluxe Garden View
• Family Deluxe
• Superior Deluxe Ocean View
• 2 Bedroom Presidential Suite
Photos
Meal plan at Smile at Aventura Cove
All Inclusive
• 3 Meals daily plus snacks
• All drinks (domestic beer & cocktails, selected international brands, house wine with dinner)
• 24 hr room service
• Turndown service
• WiFi
• Daily activities
• Nightly entertainment
• Tennis
• Bicycles
• Ping pong table
• Table games
• Kids club
• Teens lounge
• Non-motorized water sports
Extra features of Smile at Aventura Cove
Smile Hotel
• Two (2) kids free when sharing room with parents ages 2-12 all year around.
• No single parent supplement (single pays the same price as the double rate)
• Child rate applies for kids 13 to 17.
• Dedicated building with specific rooms which can be pre-assigned to guests.
• SMILE concierge in that building
• Ability to reserve restaurants with SMILE concierge.
• Private check in. Arrivals of 20 or more rooms will receive pre-check in at the airport.
• Priority luggage delivery at arrival.
• Exclusive area at Ventanas restaurant for breakfast for Sunwing guests (from 7am to 11am) restaurant is not exclusive for Sunwing.
• Exclusive area at Ventanas restaurant for lunch for Sunwing guests (from 11am to 4pm) restaurant is not exclusive for Sunwing.
• Nightly turn down service.
• Fruit basket upon arrival.
• Exclusive dance lessons and crafts.
• Surprise gift, beach bucket and toys for children.
• Amenities for the rooms:sleepers, bath robes, kids special room service menu, kids bath products, mini refrigerator with juices, bottles of water, yogurt, chocolate milk.
• Xbox 360/DVD player with selection of Xbox games upon request.
• Smile program is exclusively to Sunwing except for free kids.
**SMILE program only applies to families travelling with children. It will be honoured to reservations travelling as part of a wedding and social group, however children must be part of the reservation.
Family Deluxe Category Inclusions
• Xbox 360/DVD player in room, selection of Xbox games (upon request)
• Selection of movies (upon request)
• Welcome amenities for family
• Fun in the Sun bucket kit
• Mini bar stocked with kid friendly drinks and snacks
• Mini bathrobes and slippers
• Kids special room service menu
• In room family guide with activities schedule
Celebrity Collection
• Welcome cocktail, cold towel service upon arrival
• Private check in for Sunwing guests
• Preferential room location (subject to availability)
• Dedicated concierge desk or telephone service
• Late check out based on availability
• Nightly turn down service
• Bottle of wine in room upon arrival
• 2 beach towels in room upon arrival
• Use of bathrobes and slippers during stay
• Free safety deposit box
• Mini bar in room stocked daily
• Premium bath amenities (Biosilk)
• Liquor dispenser in room (featuring rum, vodka, whiskey & tequila)
• Coffee/ Tea maker in room restocked daily
• Unlimited a la carte dining (reservations required)
• Complimentary wireless high speed internet connection in rooms, meeting rooms and public areas
• Unlimited long distance phone calls from the room to Canada & the Continental US (except Dominican Republic)
• $1500 Resort Credit for your indulgences per room, per week (some restrictions apply, subject to change)
• 24 hour room service
• Double jacuzzi and balcony
Golf Packages
Green fees can be paid with the "Resort Credit Promotion" as well as with all other accepted forms of payments. Paid rounds of golf will include roundtrip transportation to and from the hotel as well as shared cart.

Green Fees: 18-Holes - $ / Twilight (after 1pm) - $ / Early Shot (6am-7am) - $ / Juniors (17yrs & under) - $ / Minors (13yrs & under) - no fee when accompanied by a paying adult / Extra Rider - $ / Club Rentals (Callaway) - $ / Show Rentals (assorted styles) - $.

**All prices are subject to change without prior notice**

Tee times can be reserved 90 days prior to client’s arrival.
Riviera Cancun Golf Club: info@golfpromotions.mx by fax at 011-52-998-193-2011 or Tel: 011-52-998-848-7777
Playacar Golf Club: recepciongolfpc@allinclusivecollection.com or by Tel.:011-52-984-873-4990
Office hours are from 7:00am – 8:00pm ( Central US Time Zone)
Wedding Package/Benefits
• The bride and groom will receive one (1) complimentary passenger for every ten (10) passengers paid
Private Functions:
5-9 rooms of 3 nights or 15-29 room nights = One (1) cocktail reception for one (1) Hour.
10-19 rooms for 3 nights or 30-59 room nights = One (1) private function for two (2) hours.
20-24 rooms for 3 nights or 60-74 room nights = One (1) private function for three (3) hours (may be a cocktail reception and dinner).
25+ rooms for 3 nights or 75 room nights or more = Two (2) private functions for three (3) hours (may be a cocktail reception and dinner and may not be held on the same day).
• Locations for private functions will be confirmed 30 days in advance for groups of 50 guests or more or 25 rooms for 3 nights. If minimum requirement is not met, confirmation of location will be assigned at the resort at time of arrival and will be subject to availability
Bride and Groom are responsible for contacting our wedding department to reserve wedding date and location. All details relating to wedding ceremony, selection of wedding collection and other services must be directed to our weddings department.
Property amenities of Smile at Aventura Cove
Beach
• Beach Chairs • Beach Towels
• Fresh towels  
Business Services
• Business Center ($) • Fax Machine ($)
• Internet access ($) • Printer ($)
• Copier ($)  
Children
• Kids Club Ages 4-12 • Teen Club
• Table Games • Ping Pong Table
• Chess • Little Big Club Every little rock star deserves a big stage, and that's just what you get at The Little Big Club™! Our new year-round kids program is now in full swing and can be experienced exclusively at Smile at Aventura Cove. The Little Big Club™ is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget!
Children's Pool
• 1 Kids pool  
Golf
• Golf ($) (nearby)  
Group, Meeting, and Conference Facilities
• Meeting Rooms Available ($) • Banquet facility ($)
Health and Safety
• Doctor on Call ($)  
Hotel Lobby
• Concierge Desk • Currency Exchange ($)
• 24 Hour Front Desk • Doorman/Doorwoman
• Porter/Bellhop ($) • Safety Deposit Box at Front Desk ($)
• Elevator(s)  
Miscellaneous Resort Amenities/Service
• Laundry Service ($) • Dry cleaning services ($)
Parking
• Self Park  
Shops and Services
• ATM/ Banking ($) • Car Rental Desk ($)
• Jewellery Shop ($) • Travel Agency ($)
• Taxi available 24hrs ($) • Disco
• Coffee Shop or Cafι  
Spa
• Spa ($) (nearby) Located at Aventura Spa • Spa Tubs
Sports Activities Offered by Hotel
• Baseball • Volleyball
• Soccer • Tennis
Swimming Pools
• Outdoor Pool(s) • Lazy River
Tennis
• 3 Tennis Courts  
Water Sports Offered by Hotel
• Scuba Diving ($) (nearby)  
Wellness
• Sauna (nearby) • Fitness Equipment (nearby)
• Health Club (nearby) Located at Aventura Spa  
Room amenities at Smile at Aventura Cove
Deluxe Resort View
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 4 • Purified tap water
• Liquor Dispenser contains whiskey, tequila, rum & vodka • In room wine
• Mini Bar (stocked with beer, juices, soft drinks, water and snacks) • LCD with Satellite
• 2 Double Beds • Farouk bath amenties
• Individually controlled air-conditioning • Double Jacuzzi
• Wireless Internet service • Coffee Maker
• Balcony • Hair Dryer
• Direct dial telephone • Alarm Clock
• Bathrobes • Slippers
• Turn Down Service • Iron & Ironing board
• Minimum occupancy 1 • Separate Glass Shower
Superior Deluxe Garden View
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 4 • Wireless Internet service
• 24 hrs room service • Climate Control
• Coffee Maker • Balcony
• Air Conditioned • Hair Dryer
• Safety Deposit Box • Satellite TV
• 1 King or 2 Double Beds • Direct dial telephone
• Alarm Clock • Bathrobes
• Slippers • Mini Bar
• Turn Down Service • Iron & Ironing board
• Liquor Dispenser • Minimum occupancy 1
• Separate Glass Shower  
Superior Deluxe Ocean View
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 4 • 24 hour room service
• Purified tap water • LCD TV
• Mini-bar (containing sodas, bottled water, juices & domestic beer) • In room wine and fruits
• Liquor Dispenser contains whiskey, tequila, rum & vodka • 2 Double Beds
• Digital Safe ( laptop size) • Farouk bath amenties
• Individually controlled air-conditioning • Double Jacuzzi
• Wireless Internet service • Coffee Maker
• Balcony • Hair Dryer
• Satellite TV • Ocean view
• Direct dial telephone • Alarm Clock
• Bathrobes • Slippers
• Turn Down Service • Iron & Ironing board
• Minimum occupancy 1 • Separate Glass Shower
Family Deluxe
• Maximum Number of Adults 4 • Maximum Number of Children 4
• Maximum Occupancy 6 • Xbox Games upon request
• Fun in the Sun Bucket Kit • Mini bar (contains sodas, bottled water, domestic beer, juices plus kid friendly snacks)
• Kid’s special room service menu • Farouk bath amenties
• LCD Flat Screen Satellite TV • Double Jacuzzi
• Digital Safety Deposit Box • 1 King bed and 2 Double beds
• Individual Climate Control • Wireless Internet service
• Welcome Amenities • Coffee Maker
• Balcony • Air Conditioned
• Hair Dryer • Direct dial telephone
• Alarm Clock • Bathrobes
• Slippers • Turn Down Service
• Iron & Ironing board • Liquor Dispenser
• Minimum occupancy 1 • DVD and X-Box
• Separate Glass Shower  
2 Bedroom Presidential Suite
• Maximum Number of Adults 4 • Maximum Number of Children 4
• Maximum Occupancy 6 • 24 hour room service
• Purified tap water • Mini-bar (containing sodas, bottled water, juices & domestic beer)
• Liquor Dispenser contains whiskey, tequila, rum & vodka • 1 bedroom w/king size bed, double Jacuzzi
• 1 bedroom w/double beds, double Jacuzzi • Half kitchen
• Half bathroom • Farouk bath amenties
• 2 Bedrooms • Individually controlled air-conditioning
• Dining Room • Living Room
• Digital Safety Deposit Box • Bathroom Scale
• Wireless Internet service • DVD Player
• Coffee Maker • Balcony
• Ceiling Fan • Hair Dryer
• Satellite TV • Direct dial telephone
• Alarm Clock • Bathrobes
• Slippers • Turn Down Service
• Iron & Ironing board • Minimum occupancy 1
• Separate Glass Shower  
Bonus features of Smile at Aventura Cove
$1500 Resort Credit
On top of the already unmatched all-inclusive luxury, Hard Rock Hotel Cancun (formerly Cancun Palace) and Hard Rock Hotel Vallarta (formerly Vallarta Palace) now offers guests Resort Credit to be used towards room upgrades, tours, spa /beauty salon treatments, golf outings and even select Colin Cowie Wedding Collections.

Applicable Resort Credit depends on length of vacation and is applied per room/per stay. Stay 5 -8 nights and receive up to $1,500 resort credit. Stay 4 nights and receive up to $750 resort credit. Stay 3 nights and receive up to $500 resort credit. Stay 9-11 nights and receive up to $2,000 Resort Credit. Stay 12 nights or more and receive up to $2,500 Resort Credit. Resort Credit is applicable toward the following Colin Cowie Wedding Collections: Seaglass, El Sol, Purple Shimmer, Elegant Ivory and White Rosette. Maximum amount of Resort Credit that can be applied is $1,500 and when applying the Resort Credit to a Wedding Collection, full amount must be used.
Honeymoon Promo
• Mini cake
• Sparkling house wine
• Honeymoon dinner
• Breakfast in Bed
• Note from Collin Cowie
• Hot tub Experience (includes a warm bubble bath in the double jacuzzi and 2 chocolate covered strawberries)
• Welcome cocktail upon arrival
• Late check-out (subject to availability)
• Welcome letter
• Fresh fruit in room

Combinable with $1500 Resort Credit
Minimum Stay - 3 nights

Travel Dates: May 01/13 - Oct 31/13
Booking Window: Apr 01/13 - Oct 31/13

*Please request at the time of booking.
Anniversary Bonus
Complimentary:

Couples celebrating their anniversary during their stay will receive a mini cake. Couples celebrating their Silver & Gold anniversary will receive a bottle of sparkling wine, fruit plate, romantic candlelit dinner (at selected restaurants) and late check out until 6:00pm (upon request and subject to availability).

*Please request at the time of booking.
Honeymoon Bonus
• Receive a complimentary bottle of sparkling house wine
• Mini cake
• Honeymoon dinner (at selected restaurants, subject to availability)
• In-room breakfast & jacuzzi experience (warm bubble bath in double jacuzzi & chocolate covered strawberries).

*Honeymoon couple must present proof of marriage with the past year. Honeymoon Dinner & Jacuzzi Experience requires reservation at Concierge Desk. Please request at the time of booking.
Unlimited Golf instead of Resort Credit
Promo Name: Unlimited Golf INSTEAD of Resort Credit Promo Forfeit the $1,500 Resort Credit to receive unlimited rounds of golf for all guests in the room.
Promo is valid on the following golf courses: Riviera Cancun Golf Club and The Golf Club at Playacar
Additional Cost: Rental Shoes: $15USD/ Rental Clubs: $50USD Carts Included. Transportation is included when booked 24hrs prior to tee times.

Terms and Conditions: Applicable to package and hotel only reservations. Applies to NEW Reservations only. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. NOT applicable to reservations with employee rates, travel agent rate, FAMS, complimentary or compensatory stays. Service fees apply.

Booking Window: May 01/13 - Dec 23/14
Travel Dates: May 01/13 - Dec 23/14
Combinable with all other promos
Minimum Stay: 3 nights
Restaurants at Smile at Aventura Cove
Mundaca
Style - Buffet / ΐ la carte
Cuisine - Steakhouse
Location - Poolside
Hours of Operation
Breakfast Hours: 06:00-11:00
Dinner Hours: 18:00-23:00
• Dress Code • Lunch
Ventanas
Style - Buffet / ΐ la carte
Cuisine - International/Italian
Location - Adjacent to lobby
Hours of Operation
Dinner Hours: 19:00-23:00
• Dress Code • Breakfast • Dinner
La Hacienda
Style - ΐ la Carte
Cuisine - Mexican
Location - Adjacent to patio
Hours of Operation
Dinner Hours: 18:00-00:00
• Casual Dress Code • Dinner
Pizzeto
Cuisine - Pizza
Location - On Site
• Pizza
Bars at Smile at Aventura Cove
Pool Bar
Location - Swim-up Bar
Hours of Operation
10:00-18:00
• Snacks • Palapa • Swim-up Bar
Lobby Bar
Location - Lobby
Hours of Operation
10:00-01:00
• Drink Service
Sports Bar
Location - Pub bar
Hours of Operation
10:00-01:00
• Drink Service • Pool Table
Sweet & Coffee
Location - Coffee Bar
Hours of Operation
10:00-23:00
• Continental Breakfast • Coffee Bar
Andromeda Nightclub
Location - On Site
Hours of Operation
22:00-02:00
• Drinks
 
Policies
Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
 
CHILD POLICY:
Childrens rates only apply if child is 4-12yrs old and shares the room with 2 or more guests paying the adult rate. Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rate will be charged upon check in.

SINGLE PARENT POLICY:
All reservations reported as 1 adult/1 child or 1 adult/2 children or 1 adult/ 3children will be charged as follows:
1 adult & 1 child = 2 Adults
1 adult & 2 children = 2 adults/ 1 child
1 adult & 3 children = 2 adults/ 2children
Above policy is not applicable to group bookings

SPA RESTRICTIONS:
Select spa services apply for children ages 13-17 years old and they do not have access to the Hydrotherapy area. An adult must accompany children ages 13-15 years old for the duration of the treatment.

Non- Smoking Rule for Entire Mexico.
*Smoking is not permitted in closed spaces with air conditioning, only in open spaces.
• Check-in time - 15:00
• Check-out time - 12:00
Last Updated 9/17/2013
Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.