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Smile At Grand Palladium Riviera Resort & Spa
Surrounded by lush, tropical gardens, and resting on a stunning stretch of pristine white sand beach in the Riviera Maya, the Grand Palladium Riviera Resort & Spa, a Sunwing Smile Resort, offers the ideal base to enjoy the fascinating attractions located in this stunning area. This luxury, eco-friendly, all inclusive resort harmonizes perfectly with its natural surroundings, fusing luxury facilities with environmental preservation. From the moment you step into the elegant and sophisticated marble lobby, you will be welcomed by the friendly Mexican hospitality. Wind your way along foot paths and over bridges that weave through lush tropical vegetation and lead to a magnificent artificial lagoon and dazzling beaches. Retreat to luxurious suites that feature Spanish colonial styling and the very best in luxury amenities for the ultimate in relaxation. Enjoy a wealth of activities and sports for all ages including a Kids Club and Teens Club. The friendly staff will keep you entertained day and night with organized games and activities by the pool or at the beach, nightly shows and game nights, dance lessons, and theatre performances. The resort also offers craft fairs where you can purchase beautifully handcrafted gifts and souvenirs by local artisans. For some extra indulgence, enjoy pampering treatments at the impressive Renova Spa, one of the most complete spa and wellness centres in the Mayan Riviera. The resorts restaurants will take you on an exquisite culinary trip around the world with a variety of sumptuous cuisines including Italian, Mediterranean, Asian, Mexican, Brazilian, and more. For a luxury vacation in paradise, the 5 star Grand Palladium Riviera Resort & Spa is the perfect choice.
Star rating
Overview of Smile At Grand Palladium Riviera Resort & Spa
Location
• Beachfront  
Address
• 256 100 Cartera Chetumal Building 3 Quintana Roo, Riviera Maya, Mexico, 77710  
Area
• Akumal - Kantenah  
Property Amenities of Smile At Grand Palladium Riviera Resort & Spa
• 324 Room(s) • 4 Pool(s)
• Medical Services ($) • Air Conditioned Gym/ Fitness Centre (nearby)
• Spa ($) • Conference facilities ($)
• Jacuzzi • Separate Children's Pool
• Mini Disco • 7 Restaurant(s)
• 6 Bar(s)  
Dining/Entertainment at Smile At Grand Palladium Riviera Resort & Spa
• 4 Buffet • 4 ΐ la Carte
• 6 Bar(s) • Shops ($)
Room amenities at Smile At Grand Palladium Riviera Resort & Spa
Garden View Junior Suite
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 5 • Air Conditioned
• Ceiling Fan • Hair Dryer
• Safety Deposit Box • Satellite TV
• 1 King or 2 Double • Bathrobes
• Slippers • Mini Bar
• Iron & Ironing board • Balcony or Terrace
• Coffee/ Tea Maker • Garden View
• Sofa Bed • Alarm clock with MP3 docking station
• Hydro-massage tub • Minimum occupancy 1
Other room categories available
• Garden View Suite
Photos
Meal plan at Smile At Grand Palladium Riviera Resort & Spa
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• Daily activities
• Nightly entertainment
• Baby club (1-3yrs)
• Kids' club (4-12yrs)
• Teens' club (13-19yrs)
• Mini disco
• Catamaran
• Non motorized water sports*

*Time restrictions apply (1hr per person/per day)
Extra features of Smile At Grand Palladium Riviera Resort & Spa
Smile Hotel
• 2 kids 2-12 yrs stay, play and eat free
• Exclusive pricing for teens 13-17 yrs
• No single supplement for one adult sharing a room with up to two children
• Welcome cocktail
• Early check-in/late check-out (subject to availability)
Property amenities of Smile At Grand Palladium Riviera Resort & Spa
Beach
• Bar Available on Beach  
Business Services
• Computer Rental ($) • Internet Cafe ($)
• Internet access Available in public areas - High Speed  
Children
• Babysitting or Child Care Service ($) • Playground
• Mini Disco • Mini Club Ages 4-12 Hours of Operation 09:00-23:00
Children's Pool
• 1 Separate Children's Pool  
Group, Meeting, and Conference Facilities
• Conference facilities ($)  
Health and Safety
• Medical Services ($) • In room safety deposit box
Hotel Lobby
• Currency Exchange • 24 Hour Front Desk
• Air Conditioned Public Area's • ATM Machine
• Wake-up Service • Safety Deposit Box at Front Desk
• Complimentary Morning Paper in Lobby • Dry Cleaning Services ($)
Miscellaneous Resort Amenities/Service
• Multilingual Staff  
Parking
• Parking  
Shops and Services
• Shops ($) • Laundry service ($)
• Dry Cleaning Services ($)  
Spa
• Massage Therapy ($) • Sauna
• Spa ($) Hours of Operation 09:00-21:00 • Swedish Massage ($)
Sports Activities Offered by Hotel
• Badminton • Archery
• Basketball • Ping Pong
• Soccer Field • Volleyball
• Billiard (Pool Table) ($) • Aquaerobics
• Water polo • Football
• Mini Golf  
Swimming Pools
• Fresh Water • Salt Water
• Jacuzzi  
Tennis
• Tennis Courts  
Water Sports Offered by Hotel
• Canoeing/ Row Boating • Catamaran
• Deep Sea Fishing ($) • Kayaking
• Pedal Boat • Snorkeling
• Windsurfing • Windsurf class ($)
• Sailing Lessons ($) • Motorized water sports ($)
Wellness
• Air Conditioned Gym/ Fitness Centre (nearby)  
Room amenities at Smile At Grand Palladium Riviera Resort & Spa
Garden View Junior Suite
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 5 • Air Conditioned
• Ceiling Fan • Hair Dryer
• Safety Deposit Box • Satellite TV
• 1 King or 2 Double • Bathrobes
• Slippers • Mini Bar
• Iron & Ironing board • Balcony or Terrace
• Coffee/ Tea Maker • Garden View
• Sofa Bed • Alarm clock with MP3 docking station
• Hydro-massage tub • Minimum occupancy 1
Garden View Suite
• Maximum Number of Adults 4 • Maximum Number of Children 2
• Maximum Occupancy 4 • Air Conditioned
• Ceiling Fan • Hair Dryer
• Safety Deposit Box • Satellite TV
• Bathrobes • Slippers
• Mini Bar • Iron & Ironing board
• 1 King Bed • Balcony or Terrace
• Coffee/ Tea Maker • Garden View
• Jacuzzi tub • Sofa Bed
• Living Room • Alarm clock with MP3 docking station
• Minimum occupancy 1  
Bonus features of Smile At Grand Palladium Riviera Resort & Spa
Exchange Privileges
All facilities are shared with guests of the Grand Palladium White Sands.
Seniors discount
Travel date applicable: Apr 09/12 - Jun 30/12 & Sep 01/12 - Oct 31/12 .

60 years and above receive discounted rates and specials issued for travel/in house stays of Apr 09/12 - Jun 30/12 & Sep 01/12 - Oct 31/12.

*Proof of age will be required upon check-in.
Honeymoon Bonus
• Complimentary gifts in room upon arrival
• Free room upgrade subject to availability
• Late check out when available.

*Honeymoon must be max. 2 mths. from actual date of marriage. Please request at the time of booking.
Restaurants at Smile At Grand Palladium Riviera Resort & Spa
Kabah
Style - Buffet
Cuisine - International Buffet
Hours of Operation
Breakfast Hours: 07:00-10:30
Lunch Hours: 13:00-15:30
Dinner Hours: 18:00-22:30
• Air Conditioned
La Laguna
Style - Buffet
Cuisine - International
Hours of Operation
Breakfast Hours: 11:00-11:45
Lunch Hours: 12:00-16:00
• Continental Breakfast
Portofino
Style - ΐ la Carte
Cuisine - Italian
Location - In the Grand Palladium White Sand
Hours of Operation
Dinner Hours: 17:30-22:30
• Dress Code
Ribs and More
Style - ΐ la Carte
Cuisine - Ribs and Grill
Location - In the Grand Palladium White Sand
Hours of Operation
Dinner Hours: 17:30-22:30
• Dress Code
Rodizio
Style - ΐ la Carte
Cuisine - Brazilian Rodizio grill and meats
Location - In the Grand Palladium White Sand
Hours of Operation
Dinner Hours: 17:30-22:30
• Dress Code
Gran Azul
Style - Buffet
Cuisine - International
Location - In the Grand Palladium Colonial
Hours of Operation
Breakfast Hours: 11:00 - 11:45
Lunch Hours: 12:00 - 16:00
• Continental Breakfast
La Hacienda
Style - Buffet
Cuisine - International
Hours of Operation
Breakfast Hours: 07:00-11:00
Lunch Hours: 13:00-15:30
Dinner Hours: 18:00-22:30
Bamboo
Style - ΐ la Carte
Cuisine - Asian
Location - On Site
Bars at Smile At Grand Palladium Riviera Resort & Spa
Lobby Bar Whitesand
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Lobby Bar Riviera
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Theatre Bar
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
La Laguna
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Swim Up Bar
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Punta Emilia
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Disco Bar
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
La Isla (Adults Only)
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Las Rocas
Location - Located at Grand Palladium White Sand/Riviera
• Drinks
Lobby Bar Kantenah
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Lobby Bar Colonial
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Plaza
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Gran Azul
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Swim Up Bar
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Secret Bar (Adults Only)
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
El Rinconcito
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
La Jarra
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Churchill
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Hemingway
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Sports Bar
Location - Located at Grand Palladium Colonial/Kantenah
• Drinks
Golf courses of Smile At Grand Palladium Riviera Resort & Spa
El Camaleon at Mayakoba Golf Club
Carr. Fed. Chetumal-Pto. Juαrez, km 298. Playa del Carmen, Solidaridad, Mexico 77710
Architect - Greg Norman
Date opened - 2005
No of holes - 18
Par - 72
Price range - $108.00-$230.00 USD
Greens - Paspalum
Fairways - Paspalum
Spikes - Soft only
Yardage - 7067/6702/6184/5240
Slope - 137/131/123/119
Rating - 73.8/71.7/69.5.69.0
Mayan Resorts Golf Riviera Maya
Carretera Federal Cancϊn-Playa Km. 48, Municipio de Solidaridad Riviera Maya, Quintana Roo, Mexico 77710
Architect - Nicklaus Design
Date opened - 2003
No of holes - 18
Par - 54
Price range - $69.00-$129.00 USD
Greens - Tifdwarf
Fairways - Bermuda 419
Spikes - Soft only
Yardage - 2923/2438/2141
The Golf Club at Playacar
Paseo Xaman Ha s/n Mza. 26 Fracc. Playacar Playa del Carmen, Quintana Roo, Mexico 77710
Architect - Robert Von Hagge
Date opened - 1994
No of holes - 18
Par - 72
Price range - $130.00-$190.00 USD
Greens - Tifdwarf Bermuda
Fairways - 419 Bermuda
Spikes - Yes
Yardage - 7144/6639/6239/5697
Slope - 148/142/136/134
Rating - 76.1/74.7/73.4/72.8
Puerto Aventuras Golf Club
Km 269.5 Carr.Chetumal-Pto.Juarez Puerto Aventuras, Mexico 77750
Architect - Thomas Leman
Date opened - 1988
No of holes - 9
Par - 36
Price range - $86.00 USD
Greens - Bermuda
Fairways - Bermuda
Spikes - Soft only
Yardage - 3255/2961/2554
Spa packages at Smile At Grand Palladium Riviera Resort & Spa
Exfoliations
Cost - $
Couples Massage
Cost - $
Swedish Massage
Cost - $
Hydro-massage
Cost - $
Vapor Bath
Cost - $
Eco-meditative
Cost - $
Cold Bath
Cost - $
Foot bath
Cost - $
Wedding packages at Smile At Grand Palladium Riviera Resort & Spa
Diamond Package 2011
• Premium flower centerpiece for the wedding table
• Bridal bouquet & groom's boutonniere
• Bride's & groom's wedding clothes steamed (with 2 days notice)
• Ceremony performed in Spanish with English interpreter
• Civil Wedding Ceremony, Judge
• Continental Breakfast, served in bed next morning after wedding (upon request)
• Extra flower decoration at wedding site
• Fruit Basket and champagne for the wedding couple
• Honeymooner's special weekly dinner
• Late check-out for bride & groom on request and subject to availability (upon request)
• Legal documentation and fees
• Red carpeted walkaway
• Sparkling wine for guests at the wedding spot
• Strawberries covered with chocolate
• Turn down service / Special decor in room
• Wedding area decorations (decorated tables with clothes and covered chairs during the ceremony).
• Wedding cake
• Wedding Gift
• Witnesses if required, at no additional charge

*The price quoted includes service for a maximum of 8 persons. Every extra person has a charge of 20 USD (incl. Tax & service charge). Children under the age of 12 are free of charge.

**To arrange wedding packages please contact the hotel directly.
Cost - $2300.00 USD
Email - weddings.riviera@fiestahotelgroup.com
Crystal Package 2011
• Bridal bouquet & groom's boutonniere
• Ceremony performed in Spanish with English interpreter
• Civil Wedding Ceremony, Judge
• Flower arrangement for the wedding table
• Honeymooner's special weekly dinner
• Legal documentation and fees
• Red carpeted walkaway
• Sparkling wine for guests at the wedding spot
• Turn down service / Special decor in room
• Wedding area decorations (decorated tables with clothes and covered chairs during the ceremony).
• Wedding cake
• Wedding Gift
• Witnesses if required, at no additional charge

*The price quoted includes service for a maximum of 8 persons. Every extra person has a charge of 20 USD (incl. Tax & service charge). Children under the age of 12 are free of charge.

**To arrange wedding packages please contact the hotel directly.
Cost - $2100.00 USD
Email - weddings.riviera@fiestahotelgroup.com
Catholic Package 2011
• Bridal bouquet & groom's boutonniere
• Bride's & groom's wedding clothes steamed (with 2 days notice)
• Continental Breakfast, served in bed next morning after wedding (upon request)
• Fruit Basket and champagne for the wedding couple
• Honeymooner's special weekly dinner
• Late check-out for bride & groom on request and subject to availability (upon request)
• Legal documentation and fees
• Priest
• Red carpeted walkaway
• Sparkling wine for guests at the wedding spot
• Strawberries covered with chocolate
• Turn down service / Special decor in room
• Wedding area decorations (decorated tables with clothes and covered chairs during the ceremony).
• Wedding Cake (8 people)
• Wedding Gift
• Ceremony performed in Spanish or English

*To arrange wedding packages please contact the hotel directly.
Cost - $2000.00 USD
Email - weddings.riviera@fiestahotelgroup.com
Renewal of vows packages at Smile At Grand Palladium Riviera Resort & Spa
Silver Love Package 2011
• Bridal bouquet & groom's boutonniere
• Ceremony performed in Spanish with English interpreter
• Flower arrangement for the wedding table
• Honeymooner's special weekly dinner
• Non denominational minister
• Red carpeted walkaway
• Sparkling wine for guests at the wedding spot
• Turn down service / Special decor in room
• Wedding area decorations (decorated tables with clothes and covered chairs during the ceremony).
• Wedding cake

*The price quoted includes service for a maximum 8 persons, including bride and groom. A charge of US$20.00 (incl. tax and service charges) will be added for each extra person. Children under the age of 12 are free of charge. ** Please note: Price is subject to change without notice.

**To arrange renewal of vow packages please contact the hotel directly.
Cost - $1350.00 USD
Email - weddings.riviera@fiestahotelgroup.com
Golden Love Package 2011
• Bridal bouquet & groom's boutonniere
• Bride's & groom's wedding clothes steamed (with 2 days notice)
• Ceremony performed in Spanish with English interpreter
• Continental Breakfast, served in bed next morning after wedding (upon request)
• Extra flower decoration at wedding site
• Flower arrangement for the wedding table
• Fruit Basket and champagne for the wedding couple
• Honeymooner's special weekly dinner
• Late check-out for bride & groom on request and subject to availability (upon request)
• Non denominational minister
• Red carpeted walkaway
• Sparkling wine for guests at the wedding spot
• Strawberries covered with chocolate
• Turn down service / Special decor in room
• Wedding area decorations (decorated tables with clothes and covered chairs during the ceremony).
• Wedding cake
• Wedding Gift

*The price quoted includes service for a maximum 8 persons, including bride and groom. A charge of US$20.00 (incl. tax and service charges) will be added for each extra person. Children ages 12 years and under are free of charge. ** Please note: Prices are subject to change without notice.

**To arrange renewal of vow packages please contact the hotel directly.
Cost - $1450.00 USD
Email - weddings.riviera@fiestahotelgroup.com
Policies
Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
 
• Check-in time - 15:00
• Check-out time - 12:00
Last Updated 4/2/2012
Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.