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Moon Palace Golf and Spa ResortMoon Palace Golf and Spa ResortMoon Palace Golf and Spa Resort

Moon Palace Golf and Spa Resort

• Variety of on-site restaurants to choose from
• State-of-the-art kids club: The Playroom
• Discover upscale nightlife at Noir

Moon Palace Golf and Spa Resort rests along of a stretch of the Yucatan Peninsula, overlooking the Caribbean Sea. The fun yet elegant all-inclusive resort includes a wide variety on-site restaurants, which means you can literally eat at a different one every day of your vacation. In particular, the Brazilian Steakhouse serves up savoury, grilled favourites along with refreshing Caipirinhas. Calling all kids: The Playroom is a state-of-art kids club with an Xbox room, arcade zone, a pirate ship, and even a mini-soccer field. When night falls, kick things up at the chic Noir nightclub, with drinks, music, and style until the wee hours. The resort also offers an ideal location for venturing into some of Mexico’s most fascinating attractions. With a rich history, you can explore ancient Mayan ruins, learn about local customs, and get up close to plants and animals.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you
This resort features one or more room categories that accommodate families of 5 or more. For specific accommodation details, click here.

Location

  • Beachfront

Property Amenities of Moon Palace Golf and Spa Resort

  • 2404 Room(s)
  • 8 Pool(s)
  • Medical services ($)
  • Beauty salon ($)
  • Air-conditioned fitness facilities
  • Spa ($)
  • Conference facilities ($)

Dining/Entertainment at Moon Palace Golf and Spa Resort

  • 15 Restaurant(s)
  • 17 Bar(s)

Room amenities

Deluxe Resortview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Gardenview
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar (stocked with soft drinks, beer and water)
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • CHI professional hair dryer / flat iron
  • Alarm clock
  • Iron & Ironing board
  • Turndown service
  • iPad docking station
  • CHI hair products

Other room categories available

Meal plans

All Inclusive

• All meals and drinks
• All drinks (domestic beer & cocktails, select international brands, international wine with meals)
• 24-hour room service
• Wi-Fi
• Daily activities
• Nightly entertainment
• Non-motorized water sports

Extra features

Concierge Level Inclusions

• 1 King size bed
• Upgrade liquor liquor dispenser
• Mini-bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)
• Apple TV with WiFi connection and special apps including, iTunes, Netflix and more
• DVD player
• iPod dock / Clock radio
• L'Occitane bath amenities
• Comfortable slippers
• Pillow menu
• Professional hair dryer and Chi products
• Beach bag
• Aromatherapy menu
• Espresso/American coffee
• Room service menu
• Turn down
• Petit fours nightly
• Purified water
• Electronic safe
• Individually controlled air conditioning
• Bathroom with double Jacuzzi
• Wireless Internet
• Balcony with double bed /2 chairs and 1 table
• All rooms are non-smoking

Room Category: Family Deluxe

• 2 connecting Superior Deluxe Gardenview rooms (one room with a king bed and connecting rooms with 2 double beds)
• Welcome amenities for family
• Xbox 360/DVD player in room
• Selection of Xbox Games (upon request)
• Selection of DVD's (upon request)
• Smart TV with YouTube, vTuner and Weather Channel
• Fun in the Sun Bucket Kit
• Kid’s special room service menu
• Mini-bar stocked with kid-friendly drinks and snacks
• Mini bathrobes & slippers
• In-room family guide with activities schedule
• L’Oreal bath product
• Arcade
• Wireless Internet
• 24 hour room service
• Turn-down service
• Lagoon view
• Non-smoking rooms

Bonus features

FlowRider Double Wave Simulator

Guests can ride a wave in Cancun at Moon Palace Golf & Spa Resort, which will be the first property in Mexico to offer the wildly popular FlowRider Double. The new wave simulator is the latest addition to the brand's unique package of offerings and growing family amenities. Created by Waveloch, the FlowRider Double creates two lanes of perfect, endless waves over a riding surface, offering hours of surfing excitement for all ages. While kids body board on the new FlowRider, more advanced and adventurous guests can use the standup "flowboards." Guests can apply the brand's popular resort credit toward a ride on this action-packed adventure.

Stay at 1, Play at 6

• Guest staying at the Moon Palace Golf & Spa Resort, will receive exchange privileges for full use of all the facilities at other Palace Resorts including Sun Palace, Beach Palace, Playacar Palace, Cozumel Palace and Isla Mujeres Palace.
• Guests travelling with children, please note the children do not have access to the 'Adult's only' properties.

Note: Transportation between the properties is not included.

Honeymoon Bonus

Honeymooners will receive:
• A complimentary bottle of sparkling wine
• A mini cake
• Honeymoon dinner at select restaurants
• 2 T-shirts
• Breakfast in bed (upon request)
• Guaranteed turn down service
• Honeymooner’s desk
• Late check out until 18:00 (upon request and subject to availability).

Please note: A 3 night minimum stay is required. Honeymoon couple must present proof of marriage within the past year.

Unlimited Golf instead of Resort Credit

Guests booked in the below room categories, can forfeit the Resort Credit to receive unlimited rounds of golf for all adults in the room:
• Deluxe Resortview Golf
• Crown Collection Deluxe Resortview Golf
• Superior Deluxe Gardenview Golf
• Crown Collection Superior Deluxe Gardenview Golf
• Concierge Level Golf
• Crown Collection Concierge Level Golf

- Includes access to the Moon Spa & Golf Club
- Unlimited rounds of golf
- Transportation to and from the course
- Golf balls for practice
- Food & Beverages (alcohol) included at Moon Spa & Golf Club, during and after the rounds

Terms & Conditions:
- Minimum 3 nights required
- There is a shared cart fee of $ USD per person/ per rounds. Fees are subject to change
- Promo is not valid with complimentary, compensatory, or discounted stays
- The use of Unlimited Golf must be requested at the time of booking and the correct room category must be selected
- All adults sharing the same room must all opt for the Unlimited Golf Instead of Resort Credit promotion
- Tee times can be reserved in advance at teetimes@palaceresorts.com
- Not applicable to MICE groups
- This offer is combinable to all promotions except the Resort Credit promo

Unused golf rounds due to weather conditions are non-refundable. No rain checks will be provided. UGP applies to guest paying the adult rate. Children 13-17 must be booked as adults to receive the UGP. Tee times can be reserved in advance at teetimes@palaceresorts.com, by fax at +52 998 193-2011 or by telephone (office hours 07:00- 20:00 Central) at +52 998 193-2010 ext. 8760. Tee times are subject to space & availability.

Notes: Additional charges may apply and must be booked and paid locally.

Child Policy

Children rates only apply if child is 4-17 years old and shares the room with 2 or more guests paying the adult rate. Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rates will be charged upon check in.

Resort Credit

Book a vacation at Palace Resorts, you earn up to $1500 US Dollars. Resort Credits are cash back in guests folio that can be used towards rounds of golf, spa experiences etc.

Stay longer, get more cash
Nights and US$ Cash Value : 3 nights =$500, 4 nights = $750, 5–8 nights = $1,500 , 9–11 nights = $2,000 and 12+ nights =$2,500

Following is a guide to the maximum credit guests can spend on each activity, based on how long their stay is. And if guests do not use all of their credit by the end of their stay they will get a card with the remaining balance at checkout, good toward any stay in the next year †. Guests can even pass their card along to a friend for their next visit to Palace.

Spa/ Beauty Salon†
Stay this many nights: 3 nights and use up to $100, 4 nights and use up to $150 , 5–8 nights and use up to $300, 9 –11 nights and use up to $400 and 12+nights and use up to $500

Golf, Scuba*, Tours, Dolphin Swim, Romantic Dinners, Long Distance Phone Calls
Stay this many nights : 3 nights and use up to $500 , 4 nights and use up to $750, 5 – 8 nights and use up to $1,500, 9 –11 nights and use up to $2,000 and 12+nights and use up to $2,500

Vacation Memories**
Stay this many nights: 3 nights and use up to $250 , 4 nights and use up to $250 , 5 – 8 nights and use up to $250 , 9 –11 nights and use up to $250 and 12+nights and use up to $250

Wedding Collection
Stay this many nights: 3 nights and use up to $500, 4 nights and use up to $750, 5 – 8 nights and use up to $1,500 , 9 –11 nights and use up to $1,500 and 12+nights and use up to $1,500

Terms and conditions
Promotion valid for all markets. Resort Credit is in USD and can be used towards select tours, golf, spa/beauty salon services, romantic dinners, diving packages, Vacation Memories photo packages, and Palace Resorts Wedding Collection. Promotion, prices and applicable services are subject to change without notice. Resort Credit cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused.

Guests are entitled to up to $2,500 Resort Credit (12 nights or more); $2,000 Resort Credit (9-11 night stay); $1,500 Resort Credit , $750 Resort Credit or $500 Resort Credit based on length of stay.

For wedding groups please contact Palace group desk at 800.635.1836 or our Weddings Department at weddings@palaceresorts.com. Guests staying at more than one resort will receive the benefits of the promotion depending on length of stay at each one. Unused credits can be valid for up to one year from the check-out date and are transferable once to one guest, and are not combinable with other unused credit transfers. Unused Resort Credit does not apply towards Spa services.

All Tours, Services and Amenities purchased with Resort Credit must be purchased at full price. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credit is applicable only towards the mentioned tours and only when operated by Palace Vacation Planners. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No-shows are charged at full price. Additional restrictions or exclusions may apply at the time of bookings. Tours and services are subject to availability. Services and amenities must be booked/ requested upon arrival. Tours vary by destination. Not applicable towards tours provided by other operators. Resort Credit may only be used for the Ultimate Dolphin Swim Experience program and may not be used towards other dolphin programs or with other operators.

† Spa/ Beauty Salon: You can’t use your remaining credit on spa experiences. Not combinable with another unused credit transfer.

Weddings: Resort Credit does not apply to any other extras or optional services. Resort Credit is only applicable towards wedding collections with a price value of $3,000 or higher and must be used in its entirety. If Resort Credit is not used towards a wedding package, all other services and amenities must be requested upon arrival.

Romantic Dinner: Romantic dinners are for adults and for couples only. Does not apply to parties of more than 2 people. Resort Credit may not be used to purchase romantic dinners at other resorts.

*Scuba Diving: The maximum amount that can be applied to scuba depends on the length of stay. Beginners and non-certified divers can opt for Discover Scuba Diving. For Isla Mujeres Palace the maximum amount for diving (1-tank) or Discover Scuba diving is $ 300 for a stay of 5-8 nights and $ 150 for stays of 3 or 4 nights.

**Vacation Memories/Resort Credit Shop: Applicable taxes and fees can be paid with cash, credit card or other authorized means, and are subject to changes based on local VAT.

***Chef´s dinner is not available for kids at Sun Palace.

Golf: Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee, and junior fee and exclude all other fees. Resort Credit can also be used towards lessons at the Moon Palace Golf Academy in Mexico. Resort Credit cannot be used towards clubs or shoe rental or purchase of other products.

Note: When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, service taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means.

Travel windows: until Oct. 31/17

Guests must choose their preference of either the '$1500 Resort Credit' or 'Unlimited Golf Instead of Resort Credit' at time of booking. For guest who wish to select the Unlimited Golf instead of the Resort Credit, the promo code "GOLFINSTEADOF" must appear on your hotel voucher.

Bonus (Added Values)

• Welcome cocktail, cold towel service upon arrival
• Dedicated concierge desk or telephone service
• Late check-out upon request and based on availability
• Nightly turn-down service
• Bottle of wine in room upon arrival
• Use of bathrobes and slippers during stay
• Free safety deposit box
• Mini bar in room stocked daily
• Premium bath amenities
• Liquor dispenser in room featuring (rum, vodka, whiskey and tequila)
• Coffee/tea maker in room restocked daily
• Unlimited a la carte dining (reservation not required)
• 24 hour room service
• Complimentary wireless high speed internet connection in rooms
• Unlimited long distance phone calls from the room to Canada & Continental US
• $1,500 resort credit per room per stay. (5-8 nights stay) restrictions apply

Promotion

Beyond Limits Spa & Golf Promo

Book 5 nights at the Moon Palace Golf and Spa Resort and guests will be able to apply the full amount of awarded Resort Credit to enjoy unlimited included spa services and unlimited golf.

Terms and Conditions:
Reservations with overlapping dates qualify. No cancellations & re-bookings will be accepted under any circumstances. Applies to existing reservations within the travel window dates. Promotion is subject to change without prior notice. We reserve the right to discontinue the promotion at any time. Minimum night stay requirements must be met to qualify. Applicable to social, leisure, wedding groups of 25 rooms or less. All previously sent closeouts and inventory changes still apply and remain in place. Not redeemable for cash. This promotion is not transferable to guest in other rooms. Promotion code must be reported at time of booking for reservation to be entered correctly in our system. Spa and golf dates/times are all subject to availability. Reservations can be made in advance by contacting our onsite Telemarketing dept. If spa goes unused during stay, it cannot be refunded, exchanged for other services or applied to a future stay and will be forfeited. 16% services taxes and fees (including shared cart fees) will apply for spa and golf services. These taxes and fees can be paid with cash, credit card or other authorized means at destination and must be paid by the passenger prior their checkout. Fees are subject to change without notice. Resort Credit dollars are in USD. All other terms and conditions apply for Resort Credit promotion. Other restrictions may apply. Unlimited golf only applicable at Moon Palace Golf & Spa Club, transportation not included.

Booking window: Jan. 05/17 – Oct. 30/17
Travel window : Aug. 15/17 – Oct. 31/17
Minimum stay: 5 nights
Applicable categories: All room categories
Promo code: Beyond17MX
Combinable: With $1500 Resort Credit promotion, Kids Stay Free 2017, Unlimited Golf instead of Resort Credit Promotion

Beach

  • Suitable for swimming
  • Beach chairs
  • Beach towels
  • Palapas/sun shelters available
  • Restrooms on beach
  • Lifeguard on duty
  • Warning flags posted

Business Services

  • Business centre ($)
  • Photocopier ($)
  • Internet access ($)
  • Printer ($)

Children

  • Playroom Ages 4-12
    • Children under 4 years old, must be accompanied by an adult.
    • Playroom is not a personalized baby sitting service.
    Fully-equipped arcade room, various game rooms, movie theatre with concessions, beauty salon, dollhouse, and mini catwalk for girls.
  • Playground
  • Sandcastle building
  • Hand crafts
  • Mini golf
  • Tennis
  • Karaoke
  • Disco party
  • Cookie baking
  • Drawing/Painting
  • Wired teens lounge

Children's Pool

  • 1 Kids pool including a kids splash zone water park

Golf

  • Mini Putt
  • 27 Hole Golf Course ($) Jack Nicklaus Signature golf course

Group, Meeting, and Conference Facilities

  • Catering available ($)
  • Audio/Visual equipment ($)
  • Conference facilities ($)

Health and Safety

  • 24-hour security guard
  • Medical services ($) 2 doctors on site

Hotel Lobby

  • Concierge desk
  • 24-hour front desk
  • Air conditioned public areas
  • ATM Machine ($)
  • Express check-In (Subject to availability)
  • Express check-out (Subject to availability)
  • Porter/Bellhop
  • Wake-up service

Miscellaneous Resort Amenities/Service

  • Exterior corridors
  • Billingual staff
  • Complimentary resort shuttle bus goes from lobby to lobby, spa and golf course
  • No pets allowed
  • Nightclub Noir

Parking

  • Self parking
  • Valet

Shops and Services

  • Attraction/Tour desk ($)
  • Car rental desk ($)
  • Clothing store ($)
  • Gift shop ($)
  • Jewelry shop ($)
  • Photography store ($)
  • Shops ($)
  • Laundry & Dry cleaning services ($)
  • Travel agency ($)
  • Taxi available 24-hours ($)
  • Ice machines
  • Currency exchange ($)

Spa

  • Aromatherapy ($)
  • Couples treatments ($)
  • Jacuzzi/Hot tub
  • Sauna
  • Steam room
  • Spa ($) Hours of Operation 09:00-19:00
  • Lockers ($)
  • Showers
  • Double Jacuzzi
  • Hydrotherapy ($)

Sports Activities Offered by Hotel

  • Basketball
  • Beach volleyball
  • Bicycles
  • Bocce
  • Horseshoes
  • Ping pong
  • Table games
  • Billiards (pool table)
  • Yoga
  • Pilates
  • Beach soccer
  • Giant outdoor chess

Swimming Pools

  • Outdoor pool(s)
  • Jacuzzis
  • Lounge chairs
  • 1 Free-form
  • Swim-up bar
  • Connecting pools

Tennis

  • Tennis courts

Water Sports Offered by Hotel

  • Pool volleyball
  • Water basketball
  • Aqua aerobics

Wellness

  • Beauty salon ($)
  • Air-conditioned fitness facilities
  • Pilates classes
  • Treadmills
  • Yoga
  • Tai Chi

Restaurants

El Manglar

Style - Buffet

Cuisine - International

Location - Nizuc Section

Hours of Operation

Breakfast Hours: 06:30-11:30

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

Air conditioned

Theme nights

Arrecifes

Style - À la carte

Cuisine - Brazilian

Location - Nizuc Section

Hours of Operation

Dinner Hours: 18:00-23:00

Open air

Casual dress code

Dinner: Brazilian Steakhouse à la carte

Los Caporales

Style - À la carte

Cuisine - Mexican

Location - Nizuc Section

Hours of Operation

Dinner Hours: 18:00-23:00

Air conditioned

Formal dress code

La Trattoria

Style - À la carte

Cuisine - Italian

Location - Club House

Hours of Operation

Dinner Hours: 18:00-23:00

Formal dress code

Dinner: Italian à la carte

La Góndola

Style - Buffet

Cuisine - Italian

Location - Sunrise section

Hours of Operation

Breakfast Hours: 07:00-11:30

Dinner Hours: 18:00-23:00

Air conditioned

Live piano music at dinner

Breakfast: International buffet

MOMO

Style - À la carte

Cuisine - Oriental

Location - Sunrise section

Hours of Operation

Dinner Hours: 18:00-23:00

Air conditioned

Formal dress code

Teppanyaki grill tables

Sushi bar

Los Tacos

Style - Snack Bar

Cuisine - Mexican

Location - Poolside

Hours of Operation

Breakfast Hours: Open at 11:00

Dinner Hours: Close at 23:00

À la carte for lunch

À la carte for dinner

Tacos and Mexican “tortas” (sandwiches)

Terraza Lounge Bar

Style - À la carte

Location - Moon Grand

Dinner

Sushi

Bar Service: 17:00 - 01:00

Café Bistro

Style - Café

Coffee

Pastries

Ice cream

Desserts

Open 24 hours

Sweet & Coffee

Style - Café

Location - On Site

Hours of Operation

Breakfast Hours: Open at 06:00

Dinner Hours: Closed at 01:00

Pastries

Desserts

Ice cream

Coffee

Bugambilias

Style - Buffet

Cuisine - Mexican/International

Location - Sunrise section

Hours of Operation

Breakfast Hours: 06:45-11:00

Lunch Hours: 12:30-16:30

Dinner Hours: 18:00-23:00

Air conditioned

Casual dress code

Palapa Delfines

Style - Buffet

Cuisine - Grill

Location - Poolside

Hours of Operation

Lunch Hours: 11:30-16:00

Dinner Hours: 18:00-23:00

Open air

Casual dress code

À la carte for lunch

Buffet for dinner

Pizzas and salads

Palapa Pelicanos

Style - Buffet

Cuisine - International

Location - Poolside

Hours of Operation

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

Open air

Casual dress code

Breakfast

Lunch

Dinner

Palapa Fragata

Style - À la carte / Buffet

Cuisine - Seafood/International

Location - Poolside

Hours of Operation

Lunch Hours: 12:00-16:30

Dinner Hours: 18:30-22:30

Open air

Casual dress code

Lunch is international buffet and dinner is seafood a la carte

Palapa Barracuda

Style - À la carte / Buffet

Cuisine - International/Steak House

Location - Poolside

Hours of Operation

Lunch Hours: 11:30-16:30

Dinner Hours: 18:30-22:30

Open air

Casual dress code

Lunch is international buffet and dinner is steakhouse a la carte

El Caribeno

Style - À la carte / Buffet

Cuisine - Seafood

Location - Moon Grand

Hours of Operation

Breakfast Hours: 07:00-11:30

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

Breakfast and lunch: International buffet

Dinner: Caribbean à la carte

Bars

Lobby Bar - Nizuc

Location - Nizuc Section

Hours of Operation

10:00-01:00

Lobby bar

Live music

Lobby Bar - Sunrise

Location - Sunrise section

Hours of Operation

10:00-01:00

Drinks

Live music

Los Columpios

Location - Sunrise section

Hours of Operation

10:00 - 00:30

Rope-swing seat

Located at Sunrise Pool

Noir Disco

Location - Sunrise section

Hours of Operation

22:00-03:00

Open Tuesday, Thursday, Friday & Saturday

Lounge Bar

Location - Sunrise section

Hours of Operation

18:00 - 23:00

Drinks

Sky Bar

Location - Sunrise section

Hours of Operation

17:00-00:30

Adults only

Swim-up Bar 1 - Sunrise

Location - Sunrise section

Swim-up Bar 2 - Sunrise

Location - Sunrise section

Palapa Delfines

Location - Nizuc Section

Poolside

Palapa Pelicanos

Location - Nizuc Section

Poolside

El Caribeno

Location - Moon Grand

Poolside

The Pub

Location - Nizuc Section

Hours of Operation

18:00 - 01:00

Drinks

Terraza Lounge Bar

Location - Moon Grand

Hours of Operation

18:00 - 01:00

Drinks

Swim-up Bar 1 - Moon Grand

Location - Moon Grand

Hours of Operation

10:00 - 18:00

Snacks

Drinks

Swim-up Bar 2 - Moon Grand

Location - Moon Grand

Hours of Operation

10:00 - 18:00

Drinks

Snacks

Palapa Fragata

Location - Sunrise section

Poolside

Palapa Barracuda

Location - Sunrise section

Poolside

Concierge Level Golf

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Please have a look under Bonus Features for the Golf inclusions
  • Marble bathroom
  • Glass enclosed shower
  • Private balcony
  • Double whirlpool tub
  • 1 King bed
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (stocked with soft drinks, beer and water)
  • In-room wine
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products
  • Oceanview
  • Please have a look under Extra Features for the Concierge Level inclusions (Adults only - no children are allowed)

Grand Family Deluxe

  • Maximum Number of Adults 4
  • Maximum Number of Children 5
  • Maximum Occupancy 6
  • Minimum Adults 1
  • Minimum Occupancy 2
  • Minimum Child 1
  • 2 connecting Superior Deluxe rooms
  • 1 king bed and 2 double beds
  • Double whirlpool tub
  • Private bathroom with shower
  • Balcony with chaise lounge chairs & table
  • Welcome bottle of wine (to be arranged with concierge)
  • Seating area
  • Liquor dispenser
  • Mini-bar (containing sodas, bottled water, juices & international/domestic beer)
  • In-room snacks
  • Coffee maker
  • CHI bath amenities
  • Bathrobes and slippers
  • Professional hair dryer & flat iron
  • Iron & Ironing board
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Direct dial telephone
  • Radio alarm clock with iPod docking station
  • Turndown service
  • Gardenview
  • Resortview
  • Welcome amenities
  • Xbox 360/DVD player (selection of xbox games and DVDs upon request)
  • Fun in the sun bucket kit
  • Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, water, chocolates
  • L’Oreal kids bath products
  • Kid-sized bathrobe and mini-slippers in the closet
  • Exclusive beach bag (one per room/per stay)
  • Umbrella

Deluxe Resortview Golf

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Please have a look under Bonus Features for the Golf inclusions
  • Gardenview
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar (stocked with soft drinks, beer and water)
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • CHI professional hair dryer / flat iron
  • Alarm clock
  • Iron & Ironing board
  • Turndown service
  • iPad docking station
  • CHI hair products

Superior Deluxe Gardenview Golf

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Please have a look under Bonus Features for the Golf inclusions
  • Gardenview
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (stocked with soft drinks, beer and water)
  • In-room wine
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products

Concierge Level

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Marble bathroom
  • Glass enclosed shower
  • Private balcony
  • Double whirlpool tub
  • 1 King bed
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (stocked with soft drinks, beer and water)
  • In-room wine
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products
  • Oceanview
  • Please have a look under Extra Features for the Concierge Level inclusions (Adults only - no children are allowed)

Family Deluxe

  • Maximum Number of Adults 4
  • Maximum Number of Children 5
  • Maximum Occupancy 6
  • Minimum Adults 1
  • Minimum Occupancy 1
  • CHI professional hair dryer / flat iron
  • CHI hair products
  • Satellite LCD TV
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Digital safe (laptop size)
  • Farouk bath amenties
  • Mini-bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • Glass enclosed shower
  • Double whirlpool tub
  • iPod docking station
  • Marble bathroom
  • Private balcony
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Coffee maker
  • Alarm clock
  • Bathrobes and slippers
  • Turndown service
  • Iron & Ironing board
  • Please have a look under Extra Features for further inclusions for Family Deluxe category
  • Connecting rooms

Grand Deluxe Resortview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Balcony
  • Whirlpool tub
  • Mini-bar (containing sodas, bottled water, juices & international/domestic beer)
  • 1 King or 2 Double beds
  • Bathroom with shower
  • Resortview
  • Seating area
  • Liquor dispenser
  • Coffee maker
  • CHI bath amenities
  • Bathrobes and slippers
  • Hair dryer
  • Iron & Ironing board
  • Digital safe (laptop size)
  • Air-conditioning with in-room climate control
  • Direct dial telephone
  • Alarm clock with MP3 docking station
  • Turndown service
  • Satellite LCD TV

Grand Deluxe Gardenview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • CHI professional hair dryer / flat iron
  • CHI hair products
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Digital safe (laptop size)
  • Farouk bath amenties
  • Mini-bar (stocked with soft drinks, beer and water)
  • Individual air conditioning
  • Glass enclosed shower
  • Double whirlpool tub
  • iPod docking station
  • Marble bathroom
  • Private balcony
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Coffee maker
  • Alarm clock
  • Bathrobes and slippers
  • Turndown service
  • Iron & Ironing board

Grand Swim-up Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private bathroom with shower
  • Balcony with chaise lounge chairs & table
  • Welcome bottle of wine (to be arranged with concierge)
  • Seating area
  • Liquor dispenser
  • Mini-bar (containing sodas, bottled water, juices & international/domestic beer)
  • In-room snacks
  • Coffee maker
  • CHI bath amenities
  • Bathrobes and slippers
  • Professional hair dryer & flat iron
  • Iron & Ironing board
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Direct dial telephone
  • Radio alarm clock with iPod docking station
  • Turndown service
  • Gardenview
  • Resortview
  • DVD player
  • Pillow menu
  • Aromatherapy menu
  • Double sinks
  • Exclusive beach bag (one per room/per stay)
  • Umbrella

Deluxe Resortview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Gardenview
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar (stocked with soft drinks, beer and water)
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • CHI professional hair dryer / flat iron
  • Alarm clock
  • Iron & Ironing board
  • Turndown service
  • iPad docking station
  • CHI hair products

Superior Deluxe Gardenview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Gardenview
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (stocked with soft drinks, beer and water)
  • In-room wine
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products

Superior Deluxe Oceanview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Satellite LCD TV
  • Farouk bath amenties
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products
  • Oceanview
  • Bathrobe
  • Slippers
  • Mini-bar (stocked with soft drinks, beer and water)
  • Private balcony

Superior Deluxe Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Oceanview
  • 1 King or 2 Double beds
  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar (stocked with soft drinks, beer and water)
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI professional hair dryer / flat iron
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products

Moon Spa & Golf Club

Architect - Jack Nicklaus Signature Design

Date opened - November 2002

No of holes - 27

Par - 108

Greens - Paspalum EE1

Fairways - Paspalum

Yardage - 10,798

Slope - 37.9 | 37.7 | 37.6

Rating - 144 | 134 | 133

Caretta

Maximum Capacity - 170

Measurements - 1722 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 100

Theater- Maximum occupancy 170

Reception- Maximum occupancy 160

Carey

Maximum Capacity - 190

Measurements - 1938 sqft.

Classroom- Maximum occupancy 110

Banquet- Maximum occupancy 110

Theater- Maximum occupancy 190

Reception- Maximum occupancy 180

Galactic

Maximum Capacity - 2780

Measurements - 26800 sqft.

Classroom- Maximum occupancy 1640

Banquet- Maximum occupancy 1800

Theater- Maximum occupancy 2680

Reception- Maximum occupancy 2780

Galactic 1

Maximum Capacity - 420

Measurements - 4220 sqft.

Classroom- Maximum occupancy 240

Banquet- Maximum occupancy 1800

Theater- Maximum occupancy 420

Reception- Maximum occupancy 400

Galactic 2

Maximum Capacity - 420

Measurements - 4220 sqft.

Classroom- Maximum occupancy 240

Banquet- Maximum occupancy 250

Theater- Maximum occupancy 420

Reception- Maximum occupancy 400

Galactic 3

Maximum Capacity - 260

Measurements - 2690 sqft.

Classroom- Maximum occupancy 150

Banquet- Maximum occupancy 150

Theater- Maximum occupancy 260

Reception- Maximum occupancy 250

Star 8

Maximum Capacity - 160

Measurements - 1620 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Tortugas

Maximum Capacity - 590

Measurements - 5738 sqft.

Classroom- Maximum occupancy 350

Banquet- Maximum occupancy 380

Theater- Maximum occupancy 570

Reception- Maximum occupancy 590

Universal Ballroom

Maximum Capacity - 3600

Measurements - 36000 sqft.

Classroom- Maximum occupancy 2200

Banquet- Maximum occupancy 2400

Theater- Maximum occupancy 3600

Reception- Maximum occupancy 3420

Universal Breakouts

Maximum Capacity - 5000

Measurements - 55850 sqft.

Banquet- Maximum occupancy 3760

Theater- Maximum occupancy 5000

Reception- Maximum occupancy 5000

Star 2

Maximum Capacity - 160

Measurements - 1620 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Star 3

Maximum Capacity - 160

Measurements - 2690 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Star 4

Maximum Capacity - 80

Measurements - 807 sqft.

Classroom- Maximum occupancy 40

Banquet- Maximum occupancy 40

Theater- Maximum occupancy 80

Reception- Maximum occupancy 70

Star 5

Maximum Capacity - 80

Measurements - 807 sqft.

Classroom- Maximum occupancy 40

Banquet- Maximum occupancy 40

Theater- Maximum occupancy 80

Reception- Maximum occupancy 70

Star 6

Maximum Capacity - 160

Measurements - 1655 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Star 7

Maximum Capacity - 160

Measurements - 1620 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Saturn

Maximum Capacity - 170

Measurements - 1732 sqft.

Classroom- Maximum occupancy 100

Banquet- Maximum occupancy 110

Theater- Maximum occupancy 160

Reception- Maximum occupancy 170

Saturn 1

Maximum Capacity - 50

Measurements - 556 sqft.

Classroom- Maximum occupancy 30

Banquet- Maximum occupancy 30

Theater- Maximum occupancy 50

Reception- Maximum occupancy 50

Saturn 2

Maximum Capacity - 50

Measurements - 609 sqft.

Classroom- Maximum occupancy 30

Banquet- Maximum occupancy 30

Theater- Maximum occupancy 50

Reception- Maximum occupancy 50

Saturn 3

Maximum Capacity - 50

Measurements - 556 sqft.

Classroom- Maximum occupancy 30

Banquet- Maximum occupancy 30

Theater- Maximum occupancy 50

Reception- Maximum occupancy 50

Star

Maximum Capacity - 1230

Measurements - 11900 sqft.

Classroom- Maximum occupancy 660

Banquet- Maximum occupancy 700

Theater- Maximum occupancy 1190

Reception- Maximum occupancy 1230

Star 1

Maximum Capacity - 160

Measurements - 1620 sqft.

Classroom- Maximum occupancy 90

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 160

Reception- Maximum occupancy 150

Laud

Maximum Capacity - 190

Measurements - 1992 sqft.

Classroom- Maximum occupancy 110

Banquet- Maximum occupancy 110

Theater- Maximum occupancy 190

Reception- Maximum occupancy 180

Mars

Maximum Capacity - 100

Measurements - 1023 sqft.

Classroom- Maximum occupancy 60

Banquet- Maximum occupancy 60

Theater- Maximum occupancy 100

Reception- Maximum occupancy 100

Mars 1

Maximum Capacity - 30

Measurements - 243 sqft

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 25

Mars 2

Maximum Capacity - 30

Measurements - 243 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 25

Mars 3

Maximum Capacity - 30

Measurements - 243 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 25

Mars 4

Maximum Capacity - 30

Measurements - 243 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 25

Jupiter 1

Maximum Capacity - 30

Measurements - 388 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 30

Jupiter 2

Maximum Capacity - 30

Measurements - 388 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 30

Jupiter 3

Maximum Capacity - 40

Measurements - 425 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 40

Reception- Maximum occupancy 40

Jupiter 4

Maximum Capacity - 40

Measurements - 425 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 40

Reception- Maximum occupancy 40

Jupiter 5

Maximum Capacity - 30

Measurements - 366 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 30

Jupiter 6

Maximum Capacity - 30

Measurements - 366 sqft.

Classroom- Maximum occupancy 20

Banquet- Maximum occupancy 20

Theater- Maximum occupancy 30

Reception- Maximum occupancy 30

Galactic 4

Maximum Capacity - 150

Measurements - 1550 sqft.

Classroom- Maximum occupancy 80

Banquet- Maximum occupancy 90

Theater- Maximum occupancy 150

Reception- Maximum occupancy 140

Galactic 5

Maximum Capacity - 150

Measurements - 1550 sqft.

Galactic 6

Maximum Capacity - 260

Measurements - 2690 sqft.

Classroom- Maximum occupancy 150

Banquet- Maximum occupancy 150

Theater- Maximum occupancy 260

Reception- Maximum occupancy 250

Galactic 7

Maximum Capacity - 420

Measurements - 4220 sqft.

Classroom- Maximum occupancy 240

Banquet- Maximum occupancy 250

Theater- Maximum occupancy 420

Reception- Maximum occupancy 400

Galactic 8

Maximum Capacity - 420

Measurements - 4220 sqft

Classroom- Maximum occupancy 240

Banquet- Maximum occupancy 250

Theater- Maximum occupancy 420

Reception- Maximum occupancy 400

Jupiter

Maximum Capacity - 250

Measurements - 2400 sqft.

Classroom- Maximum occupancy 140

Banquet- Maximum occupancy 160

Theater- Maximum occupancy 240

Reception- Maximum occupancy 250

Please be advised effective immediately, the dolphin habitat, located at the Moon Palace, is currently unavailable for guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group.
For new reservations at this point, Moon Palace will be offering options to neighbouring dolphin habitats operated by Dolphin Discovery; however, transportation will only be included with some specific packages payable with resort credits (transfers not available with all dolphin options).

Carretera Cancun-Chetumal KM 340 Quintana Roo, Riviera Maya, Mexico, 77500

Last Updated 2/6/2017

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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