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Iberostar TucanIberostar TucanIberostar Tucan

Iberostar Tucan

Exclusive to Sunwing


• Scenic beachfront location with lush tropical vegetation
• Within walking distance of Playa del Carmen
• A paradise for water sports and diving

IBEROSTAR Tucan features a beachfront location on Playacar beach, just a short walk to downtown Playa del Carmen and the ferry to Cozumel. Admire this Green Globe-Certified resort’s lush indigenous flora and fauna – including monkeys, tropical birds, fish and turtles – on your way to the fine sandy beach. With seven bars and seven restaurants offering buffet and a la carte options everything from sushi at El Bonsai to complimentary ice-cream to drinks by the pool are all on the menu. Guests have an array of available land and water sports, daily complimentary activities, and nightly live entertainment. Drop the kids off at the well-supervised kid’s club or enroll them in Spanish lessons. Play some tennis, learn a few dance moves, and check out the PADI Certified Scuba Center.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you
  • Beachfront (at select resorts)
  • Kids Stay, Play and Eat FREE deals (for select travel dates)
  • Ideal for families
  • Supervised kids club
  • Spacious rooms (some accommodating 3 children or more)
  • Variety of room types and locations
  • High customer approval rating
This resort features one or more room categories that accommodate families of 5 or more. For specific accommodation details, click here.

Location

  • Beachfront

Area

  • Playacar

Property Amenities of Iberostar Tucan

  • 350 Room(s)
  • 4 Pool(s)
  • Medical services ($)
  • Spa ($)
  • Jacuzzi
  • Kids pool(s)
  • Kids Club

Dining/Entertainment at Iberostar Tucan

  • 7 Restaurant(s)
  • 7 Bar(s)

Room amenities

Hotel Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Coffee and coffee maker
  • Minimum Occupancy 1
  • Mini-bar stocked daily (water, soda, and beer)
  • Minimum Adults 1
  • Balcony with garden or jungleviews

Other room categories available

Meal plans

All Inclusive

• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals, 24-hours)
• Guests receive 3 a la carte dinners per week
• Room service (11:00 - 23:00)
• Kids Club (4-12 years)
• Non-motorized watersports*
• Tennis
• Daily activities
• Nightly entertainment

*Time restrictions apply

Extra features

Golf Package ($)

Golf Information 2017: Valid Dec. 24/16 - Oct. 31/17
All guests must book and pay directly at the hotel

IBEROSTAR guests* pay the below:
Prime time (06:30 - 14:20) - Adult $/Junior $
Twilight 14:30 - closing) - Adult $/Junior $

Rates include taxes, green fee, $ 1/2 cart fee and unlimited food and beverages (rates are per round, per person).
Twilight starts at 14:00 (15:00 during Summer, starting June 1st).
Payment will be in Mexican pesos, prices are in USD for information purposes only.
All payments in foreign currency are subject to exchange rate of the day.
*Guests of IBEROSTAR Paraiso Beach, IBEROSTAR Paraiso del Mar, IBEROSTAR Paraiso Lindo, IBEROSTAR Paraiso Maya, IBEROSTAR Grand Hotel Paraiso, IBEROSTAR Cancun, IBEROSTAR Tucan, IBEROSTAR Quetzal, and IBEROSTAR Cozumel pay these preferential rates.
IBEROSTAR does not provide transfers to the golf course from the other hotels (outside IBEROSTAR Cancun). Transfers must be arranged. Transfers must be arranged by the client. Hotel does not provide transfers to the golf courses.
Reservations - IBEROSTAR guests, 60 days prior to the tee time date
Twilight times - 14:00 (15:00 during Summer, starting June 1st) - Closing
Dress code - Men collared shirts and mid thigh length shorts, soft spikes/ Ladies appropriate golf attire, no swimsuits, soft spikes
Par- 72
Rating/Slope-71.1 /121
Grass Type- Sealsle 1 Paspalum
Number of holes- 18
First tee time - 06:30
Open - 365 days

For tee times and additional information please contact Erick Pacheco at ventasgolf.cancun@iberostar.com.mx

Added Value

Added Values for Priority Location Hotel Room:
• Garden or jungleview
• Located near the pool and beach
• Access to spa wet area

Added Values for Family Room:
• Garden or jungleview
• Located near the pool and beach
• Access to spa wet area

Added Values for Junior Suite:
• Garden or jungleview
• Access to spa wet area

Added Values for Superior Oceanfront Junior Suite:
• Located on first floor near the pool, beachview
• Access to spa wet area
• Hair straightener

Bonus features

Honeymoon Bonus

• Bottle of Champagne
• Fruit basket & IBEROSTAR gift

*Request to be made at time of booking. Marriage certificate copy will be required upon arrival at the hotel.

Exchange Privileges

IBEROSTAR Tucan guests are granted unlimited access to IBEROSTAR Quetzal.

IBEROSTAR Tucan guests are granted full access from 9:00 to 18:00 to the following hotels: IBEROSTAR Paraiso Del Mar/Beach and IBEROSTAR Cozumel

Important: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included. Day/night passes & additional privileges to other IBEROSTAR Hotels are available at an extra charge. Day/night pass prices are subject to change without notice.

Child Policy

The following conditions will apply to child rates:
• Child rates will apply for children ages 3-12
• There must be one full paying adult in each room to receive the child rate

Child rates will be determined as follows:
• One child sharing room with two adults, the child pays special rate of the double adult rate
• One child and one adult in the same room, the child pays special rate of the double adult rate and the adult pays the adult single rate

Perfect for Family Vacations

• Resorts with beachfront locations
• All rated as “Ideal for Families” by previous customers
• Supervised Kids Clubs and playgrounds
• Daytime activities and evening entertainment
• Variety of choices of room type and location
• Great value “Kids Stay, Play and Eat FREE” deals available
• 85% or higher previous customer approval rating

Beach

  • Public beach
  • Lounge chairs
  • Beach cleaned nightly
  • Beach towels
  • Palapas/sun shelters available
  • Security on beach
  • Lifeguard on duty
  • Warning flags posted
  • White sand

Business Services

  • Internet café ($)

Children

  • Kids Club Ages 4-12 Hours of Operation 10:00-16:30
  • Movies
  • Arts and Crafts
  • Colouring activities
  • Sports Games
  • Babysitting services (24 hour notice requested) ($)
  • Cribs
  • High chairs
  • Playground

Children's Pool

  • 1 Kids pool(s)

Golf

  • 18 Hole Golf Course ($) (nearby)
  • Carts ($) (nearby)
  • Pro shop (nearby)

Group, Meeting, and Conference Facilities

  • Meeting rooms available ($)
  • Audio/Visual equipment ($)
  • Conference rooms ($)
  • Video projection ($)

Health and Safety

  • Doctor on call 24-hours ($)
  • Security guard
  • Medical services ($)

Hotel Lobby

  • Currency exchange ($) (nearby)
  • 24-hour front desk
  • Porter/Bellhop
  • Tour desk ($)
  • Multi-lingual staff

Miscellaneous Resort Amenities/Service

  • Late check-out ($) It is available upon availability.
  • Guest services desk

Parking

  • Parking

Shops and Services

  • Car rental desk ($)
  • Duty Free ($) (nearby)
  • Jewelry shop ($)
  • Shops ($)
  • Arts & Crafts ($)
  • Travel agency ($)
  • Laundry service ($)
  • Boutique ($)
  • Beauty salon ($)

Spa

  • Aromatherapy ($)
  • Facial treatments ($)
  • Manicure treatments ($)
  • Pedicure treatments ($)
  • Reflexology ($)
  • Steam room
  • Spa ($)
  • Seaweed wrap ($)
  • Massages ($)

Sports Activities Offered by Hotel

  • Basketball
  • Dance lessons
  • Spanish lessons
  • Volleyball
  • Soccer
  • Bike tour
  • Contests and games

Swimming Pools

  • Jacuzzi
  • Lifeguard on duty
  • Lounge chairs
  • Palapas/Sun shelter
  • 1 Activity pool
  • Outdoor pool(s)

Tennis

  • Equipment rental
  • Outdoor courts
  • Lit courts
  • Private lessons ($)
  • Paved court

Water Sports Offered by Hotel

  • Catamaran (Time restrictions on non-motorized water sports may apply)
  • Deep sea fishing ($) (nearby)
  • Hobie Cats ($)
  • Snorkelling (only available for one hour)
  • Scuba diving ($)
  • Windsurfing (Time restrictions on non-motorized water sports may apply)
  • Kayaking (Time restrictions on non-motorized water sports may apply)
  • Introductory scuba diving lesson in the pool
  • Scuba diving centre ($)

Wellness

  • Exercise classes
  • Aerobics
  • Fitness facilities
  • Yoga

Restaurants

La Gondola

Style - À la carte

Cuisine - Italian

Location - Quetzal section

Hours of Operation

Dinner Hours: 18:30 - 22:00

All Inclusive

Dinner

Reservations required

Non-smoking

Guests staying 7 nights are only allowed to make up to 3 a la carte reservations

Guests staying 14 nights are only allowed 5 à la carte reservations

Dress code for dinner – Casual Elegance (Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.)

La Marimba

Style - À la carte

Cuisine - Steakhouse

Location - Tucan section

Hours of Operation

Dinner Hours: 18:30 - 22:00

All Inclusive

Dinner

Casual dress code

Reservations required

Non-smoking

Guests staying 7 nights are only allowed to make up to 3 a la carte reservations

Guests staying 14 nights are only allowed 5 à la carte reservations

Mare Nostrum

Style - À la carte

Cuisine - Mediterranean

Location - Tucan section

Hours of Operation

Dinner Hours: 18:30 - 22:00

All Inclusive

Breakfast

Lunch

Dinner

Dress code

Reservations required

Non-smoking

Guests staying 7 nights are only allowed to make up to 3 a la carte reservations

Guests staying 14 nights are only allowed 5 à la carte reservations

Bonsai

Style - À la carte

Cuisine - Japanese

Location - Tucan section

Hours of Operation

Dinner Hours: 18:30 - 22:30

All Inclusive

Dinner

Reservations required

Non-smoking

Guests staying 7 nights are only allowed to make up to 3 a la carte reservations

Guests staying 14 nights are only allowed 5 à la carte reservations

Dress code for dinner – Casual Elegance (Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.)

Cozumel

Style - Buffet

Cuisine - International

Location - Quetzal section

Hours of Operation

Breakfast Hours: Continental 04:00-07:00 // Buffet 07:00-10:00

Lunch Hours: 13:00-15:00

Dinner Hours: 18:30 - 22:00 // Late Snacks 23:00 - 04:00

All Inclusive

Breakfast

Lunch

Dinner

Casual dress code

Non-smoking

La Hacienda

Style - À la carte

Cuisine - Mexican

Location - Quetzal section

Hours of Operation

Dinner Hours: 18:30 - 22:00

All Inclusive

Dinner

Reservations required

Non-smoking

Guests staying 7 nights are only allowed to make up to 3 a la carte reservations

Guests staying 14 nights are only allowed 5 à la carte reservations

Dress code for dinner – Casual Elegance (Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.)

Tulum

Style - Buffet

Cuisine - International

Location - Tucan section

Breakfast

Lunch

Bars

El Paso

Location - Tucan lobby

Hours of Operation

09:00 - 01:00

All Inclusive

Lobby bar

Drinks

La Plaza

Location - Theatre

Hours of Operation

17:00 - 01:00

All Inclusive

Drinks

El Kiosco

Location - Beach

Hours of Operation

10:00 - 19:00

All Inclusive

Beach bar

Drinks

La Cascada

Location - Pool

Hours of Operation

09:00 - 17:00

All Inclusive

Swim-up bar

Drinks

Tikal

Location - Quetzal Lobby

Hours of Operation

09:00 - 01:00

All Inclusive

Lobby bar

Drinks

La Mascara

Location - On Site

Sports bar

Uxmal

Location - Near beach

Hours of Operation

7:00-18:00

Hotel Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Coffee and coffee maker
  • Minimum Occupancy 1
  • Mini-bar stocked daily (water, soda, and beer)
  • Minimum Adults 1
  • Balcony with garden or jungleviews

Junior Suite Oceanfront

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Coffee and coffee maker
  • Balcony with oceanview
  • Minimum Occupancy 1
  • Minimum Adults 1
  • Bathrobes and slippers
  • Located near the beach and pool area
  • Upgraded mini-bar including flavored bottled water and snacks
  • One complimentary visit to the hydrotherapy pool at SPA Sensations for adults, per stay

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Coffee and coffee maker
  • Minimum Occupancy 1
  • Mini-bar stocked daily (water, soda, and beer)
  • Minimum Adults 1
  • Located near the beach and pool area
  • Balcony with garden or jungleviews
  • One complimentary visit to the hydrotherapy pool at SPA Sensations for adults, per stay

Family Room

  • Maximum Number of Adults 6
  • Maximum Number of Children 2
  • Maximum Occupancy 6
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Bathrobe
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Coffee and coffee maker
  • Minimum Occupancy 4
  • Mini-bar stocked daily (water, soda, and beer)
  • Minimum Adults 4
  • Minimum Child 1
  • Balcony with garden or jungleviews
  • Connecting rooms, one with 2 double beds and the other with 1 king bed
  • Priority dinner reservations at specialty restaurants
  • Family amenities (childrens items)
  • Microwave (available upon request and subject to availability)
  • One complimentary visit to the hydrotherapy pool at SPA Sensations for adults, per stay

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Iron & Ironing board
  • 1 King bed
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • 2 sofas
  • Coffee and coffee maker
  • Minimum Occupancy 1
  • Mini-bar stocked daily (water, soda, and beer)
  • Minimum Adults 1
  • Bathrobes and slippers
  • Balcony with garden or jungleviews
  • One complimentary visit to the hydrotherapy pool at SPA Sensations for adults, per stay

Superior Oceanfront Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Digital safety deposit box
  • Flat screen TV
  • Bathroom with shower
  • Complimentary Wi-Fi access
  • Direct beach access
  • Coffee and coffee maker
  • Minimum Occupancy 1
  • Minimum Adults 1
  • Located on the ground floor
  • Bathrobes and slippers
  • Terrace with oceanview
  • Upgraded mini-bar including flavored bottled water and snacks
  • One complimentary visit to the hydrotherapy pool at SPA Sensations for adults, per stay

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México

Architect - P.B. Dye

Date opened - 2005

No of holes - 18

Par - 72

Price range - $125.00-$190.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 6641/6133/5652/4680

Slope - 136/130/121/120

Rating - 72.4/69.7/67.4/67.7

Wedding Package

Star Wedding (10 people)

Inclusions:
• Professional services of an on-site wedding specialist
• Minister, judge or priest
• Witness (if required)
• Set-up of wedding venue (canopy, chairs and table with white linen)
• Champagne toast after the ceremony
• Brides fresh floral bouquet and matching groom's boutonniere
• Traditional white frosting cake decorated with fresh flowers
• Wedding dinner in a specialty restaurant (one hour and a half)

Additional person charge for IBEROSTAR guest:
Guests staying at hotel where wedding takes place $20.00 USD

Additional person charge for non-IBEROSTAR guest: Wedding guests not staying at the resort are required to purchase a day pass and must present a valid identification to be given resort access: $60.00 USD

Additional info Wedding couple is included in the number of people each package covers. All packages require that the wedding couple and 80% of the wedding guests stay a minimum of 3 nights at the hotel where the wedding takes place.
Packages available in all markets, unless otherwise noted. Other offerings may be available. All prices are in US dollars (USD). Non-refundable $250 deposit required to lock date for wedding (payment via credit card or wire transfer).
Prices are valid for weddings taking place 1/1/16 through 12/31/17 Available for new bookings only. Blackout dates may apply. Restaurant in semi -private area. No substitutions will be allowed. No discounts apply for smaller groups.

To arrange wedding packages please contact the hotel directly.

Cost - $999 USD

Chiapas

Measurements - 142.2 m2

Classroom- Maximum occupancy 60

Banquet- Maximum occupancy 60

U Shaped- Maximum occupancy 35

Theater- Maximum occupancy 120

Air Conditioned- Maximum occupancy

Mexico

Measurements - 427.75 m2

Classroom- Maximum occupancy 200

Banquet- Maximum occupancy 220

U Shaped- Maximum occupancy 100

Theater- Maximum occupancy 400

Air Conditioned- Maximum occupancy

Oaxaca

Measurements - 142.2 m2

Classroom- Maximum occupancy 60

Banquet- Maximum occupancy 60

U Shaped- Maximum occupancy 35

Theater- Maximum occupancy 120

Air Conditioned- Maximum occupancy

Qintana Roo

Measurements - 45.88 m2

Classroom- Maximum occupancy 20

U Shaped- Maximum occupancy 20

Theater- Maximum occupancy 36

Yucatan

Measurements - 142.2 m2

Classroom- Maximum occupancy 60

Banquet- Maximum occupancy 60

U Shaped- Maximum occupancy 35

Theater- Maximum occupancy 120

Spring Break Policy
In order to maintain a family oriented environment, IBEROSTAR Hotels & Resorts has decided to implement the following policies:
All groups booked during the months of March and April shall adhere to the following criteria:
• Sunwing Vacations understands that one parent or chaperone age at least 21 is required in every room
• Sunwing Vacations understands that in the even that any members from the group engage in inappropriate behaviour disrespecting staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement.

Avenida Xaman -ha Lot Hotelero No 2 Fracc, Riviera Maya, Mexico, 77710

Last Updated 1/16/2017

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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