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Grand Palladium White Sand Resort And SpaGrand Palladium White Sand Resort And SpaGrand Palladium White Sand Resort And Spa

Grand Palladium White Sand Resort And Spa

• Nearby eco attractions like a crocodile habitat
• Expansive kids program featuring Raggs characters
• Plenty of entertainment; live musicals and on-site nightclub

One of the five all-inclusive hotels of the Grand Palladium Riviera Maya complex, the Grand Palladium White Sand Resort & Spa, between Tulum and Playa del Carmen, faces a kilometre of private beach near the spa and adult-only pool “La Isla”. Suites with either an open bath in the centre of the bedroom, or an enclosed bath suitable for families are surrounded by gardens, mangrove forest and a lake. All-inclusive experiences include dining at nine different thematic restaurants, a crocodile habitat with feeding exhibitions, live musical stage shows, entertainment and sports from paddle ball to archery, beachside and by the pool. Meet-and-greets with five colourful Raggs characters are part of expansive children’s programming featuring supervised clubs for babies through teens.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you
  • Beachfront (at select resorts)
  • Kids Stay, Play and Eat FREE deals (for select travel dates)
  • Ideal for families
  • Supervised kids club
  • Spacious rooms (some accommodating 3 children or more)
  • Variety of room types and locations
  • High customer approval rating
This resort features one or more room categories that accommodate families of 5 or more. For specific accommodation details, click here.

Location

  • Beachfront

Property Amenities of Grand Palladium White Sand Resort And Spa

  • 264 Room(s)
  • 4 Pool(s)
  • Conference facilities ($)
  • Separate children's pool

Dining/Entertainment at Grand Palladium White Sand Resort And Spa

  • 14 Restaurant(s)
  • 22 Bar(s)

Room amenities

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Safety deposit box
  • Direct dial telephone
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Gardenview
  • Bathroom amenities
  • Bathroom scale
  • Sofa bed
  • Flat screen TV
  • Mini-bar (re-stocked daily)
  • Alarm clock with MP3 docking station
  • 1 King or 2 Full beds
  • Feather pillows
  • Magnifying mirror
  • Pillow menu ($)
  • Minimum Occupancy 1
  • Minimum Adults 1
  • Jacuzzi and shower
  • Bathrobes and slippers

Other room categories available

Meal plans

All Inclusive

• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• Baby Club (1-3 years old)
• Kids Club (4-12 years old)
• Teens Club (13-17 years old)
• Daily activities
• Non-motorized water sports
• Evening entertainment
• Room service (11 a.m. - 11 p.m.)

Extra features

Zentropia Spa & Wellness

Should guests wish to use the hydrotherapy facilities or wet areas of the Zentropia Spa & Wellness centre an additional fee of $ USD per person per day will be applicable and payable locally.
Clients who purchase a spa treatment will not have to pay the $ USD fee on the day of the treatment.
Please note that use of the gym/fitness facilities will continue to be part of the all inclusive package.

Bonus features

Honeymoon Bonus

For honeymoon couples (max. 2 months from actual date of marriage)

• Complimentary gifts in room upon arrival
• Free room upgrade subject to availability
• Late checkout

*Proof of marriage will be required upon check-in.
**Please request at the time of booking.

Stay at 1, Play at 4

Guests of the Grand Palladium White Sands have full use of all the facilities at the Kantenah, Grand Palladium Riviera and Grand Palladium Colonial except for the facilities of the "adults only" Royal Suites Yucatan by Palladium. Only Royal Suites guests have access to these Royal Suites facilities.

Grand Palladium Kid's Corner

Baby Club (1-3 years old)
• Located within the ‘El Ranchito” Mini-club
• Indoor and outdoor play areas
• Trained professional staff on hand to assist the little ones
• Open from: 9 a.m. - 8 p.m.

Mini-Club “El Ranchito” (4-12 years old)
• Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
• Outdoor and indoor facilities
• Arts and craft room for kids to create their own masterpiece
• Video games (PlayStation, game cube) and volleyball
• Children's splash pool with water slides
• Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
• The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
• Kids can also have breakfast with the Raggs gang
• Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative
• Open from 9 a.m.-11 p.m.

Black & White Junior Club (13-19 years old)
• Located Poolside at “El Rinconcito", at the Grand Palladium Kantenah Resort & Spa
• An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
• A lounge for video games, online computer games, and table games such as; pool and foosball
• Mini-disco during the evening, 2 nights per week so you can party with your new friends
• Open from 11 a.m. -12 midnight

Palladium Dietary Card Program

Grand Palladium White Sand has introduced its Food Allergies program in an effort to accommodate guests with special needs.

Palladium Hotels and Resorts have created a Palladium Dietary Card program that will cater to guests with the following food allergens:
• Celiac
• Nut allergy
• Fruit and vegetable allergy
• Seafood allergy
• Egg allergy
• Dairy and lactose allergy
• Fish allergy
• Sodium glutamate allergy
• Type 2 diabetic

Guests are required to contact the front desk or guest services staff and let them know about their food allergies. You will then be given a card that can be carried along to the different restaurant around the resort. By showing the card at the restaurants, the Maître, Executive Chef or Food and Beverage Manager will give you the required assistance.

Terms and Conditions:
Palladium Hotels and Resorts will use all reasonable efforts to prevent the introduction of allergens into the food by close attention during their sourcing preparation and handling processes.
The resort cannot guarantee that allergens may not have been introduced during another stage of the food - chain process or even inadvertently during preparation.

Please note: The resort does not have separate kitchens with allergen free items to cook or separate dining areas for guests with allergies or intolerances.

Child Policy

Children under 3 years stay free when sharing a room with 2 adults.
Children 3-12 years pay special rate when sharing a room with 2 adults.
Except for travel Aug.21/17 - Dec. 20/17 when the 1st child (ages 3-12 years) stays free when sharing a room with 2 adults
Teens: 13-17 years pay special rate when sharing a room with 2 adults

Internet Services

• Free Wi-Fi available in most public areas and rooms

Beach

  • White sand
  • Towels
  • Sun beds
  • Umbrellas

Business Services

  • Fax machine ($)

Children

  • Babysitting available on request ($)
  • Baby Club (nearby) Ages 1-3 Hours of Operation -
  • "El Ranchito" Mini Club (nearby) Ages 4-12
  • Black & White Junior Club (nearby) Ages 13-19 Hours of Operation -

Children's Pool

  • Separate children's pool Hours of Operation 10:00-20:00

Group, Meeting, and Conference Facilities

  • Meeting rooms available ($)
  • Conference facilities ($)

Health and Safety

  • Doctor on call ($)
  • Security guard

Hotel Lobby

  • 24-hour front desk
  • Luggage room
  • Currency exchange
  • ATM Machine

Miscellaneous Resort Amenities/Service

  • Ice machines
  • Games room
  • Reading lounge
  • Covered theatre
  • Church (nearby) at Grand Palladium Colonial
  • Disco Hours of Operation 23:00-02:00
    Sunset Boulevard Disco in Resort Grand Palladium Riviera Resort & Spa, with air conditioning. Children under 18 are not allowed.
  • Complimentary resort shuttle train connecting all 5 resorts

Parking

  • Complimentary parking

Shops and Services

  • Laundry service ($)
  • Handicrafts shop ($)
  • Photography store ($)
  • Boutique ($)
  • Souvenir shop ($)
  • Tobacco shop ($)
  • Bookstore ($)
  • Jewelry shop ($)
  • Clothing store ($)

Spa

  • Spa Services ($) All spa services require reservations. Children under 18 years old are not allowed to use the spa facilities
  • Beauty salon ($)
  • Massage treatments ($)
  • Facial treatments ($)
  • Body treatments ($)
  • Sauna ($)
  • Steam room ($)
  • Spa pool ($)
  • Hair salon ($)

Sports Activities Offered by Hotel

  • Beach volleyball
  • Basketball
  • Badminton
  • 1 Football court
  • Paddle tennis
  • Archery
  • Rifle shooting
  • 1 Multi-purpose court
  • 2 Shuffleboard
  • Mini golf
  • Table tennis
  • Soccer
  • Petanque
  • Darts

Swimming Pools

  • Towel service available
  • Sun beds
  • Umbrellas
  • 1 Lake style Hours of Operation 13:00-20:00
  • 5 Jacuzzis
  • 1 Adults only pool Hours of Operation 10:00-19:00
  • 1 Salt water pool Hours of Operation 10:00-18:00 at Grand Palladium Riviera
  • Waiter service

Tennis

  • 6 Outdoor courts

Water Sports Offered by Hotel

  • Aqua aerobics
  • Water polo
  • Catamaran
  • Kayaking
  • Snorkelling
  • Pedal boats
  • Windsurfing
  • Deep sea fishing ($)
  • Scuba diving ($)
  • Scuba diving centre ($)

Wellness

  • Fitness facilities
  • Weight room
  • Change rooms for men and women
  • Locker rooms
  • Sauna
  • Steam bath

Restaurants

Tikal

Style - Buffet

Cuisine - Mexican/Italian

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Breakfast Hours: 07:00-10:30

Dinner Hours: 18:30-22:00

Breakfast

Dinner

Air conditioned

Show cooking

El Gran Azul

Style - Buffet

Cuisine - Italian

Location - Grand Palladium Colonial

Hours of Operation

Lunch Hours: 12:00-16:00

Breakfast

Lunch

Show cooking

Outdoor

Snacks: 18:00-17:00 | Afternoon tea: 17:00-18:00

La Hacienda

Style - Buffet

Cuisine - Mexican/Italian

Location - Grand Palladium Colonial

Hours of Operation

Breakfast Hours: 07:00-11:00

Lunch Hours: 13:00-15:30

Dinner Hours: 18:00-22:30

Breakfast

Lunch

Dinner

Air conditioned

Show cooking

Kabah

Style - Buffet

Cuisine - Mexican/Italian

Location - Grand Palladium Riviera

Hours of Operation

Breakfast Hours: 07:00-11:00

Lunch Hours: 13:00-15:30

Dinner Hours: 18:00-22:30

Breakfast

Lunch

Dinner

Air conditioned

Show cooking

La Laguna

Style - Buffet

Cuisine - Italian

Location - On Site

Hours of Operation

Lunch Hours: 12:00-16:00

Breakfast

Lunch

Show cooking

Snacks: 18:00-17:00 | Afternoon tea: 17:00-18:00

Mare Nostrum

Style - À la carte

Cuisine - Mediterranean

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

Sumptuori Restaurant

Style - À la carte

Cuisine - Japanese

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Non-smoking

Reservations required for Teppanyaki Tables (Japanese Style Grill)

Restrictions may apply

La Adelita

Style - À la carte

Cuisine - Mexican

Location - Grand Palladium Colonial

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

El Dorado

Style - À la carte

Cuisine - Steakhouse

Location - Grand Palladium Colonial

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

Portofino

Style - À la carte

Cuisine - Italian

Location - On Site

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

La Lola

Style - À la carte

Cuisine - Spanish

Location - On Site

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

Rodizio

Style - À la carte

Cuisine - Brazilian

Location - On Site

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

Ribs & More

Style - À la carte

Cuisine - Barbecue

Location - On Site

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Air conditioned

Dress code

Reservations required

Non-smoking

Restrictions may apply

Punta Emilia

Style - À la carte

Cuisine - Fish

Location - On Site

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Reservations required

Non-smoking

Outdoor

Restrictions may apply

Bars

Colonial Lobby Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-01:00

La Plaza

Location - Grand Palladium Colonial

Hours of Operation

20:30-23:00

Kantenah Lobby Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-24:00

White Sand Lobby Bar

Location - On Site

Hours of Operation

10:00-24:00

Riviera Lobby Bar

Location - Grand Palladium Riviera

Hours of Operation

10:00-01:00

El Teatro

Location - Grand Palladium Riviera

Hours of Operation

20:30-23:00

El Rinconcito

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-18:00

La Jarra

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-18:00

Secret Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-24:00

La Isla Bar

Location - On Site

Hours of Operation

10:00-19:00

Las Rocas Bar

Hours of Operation

10:00-18:00

El Gran Azul Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-24:00

Swim-up Bar

Location - Grand Palladium Kantenah Resort & Spa

Summer hours: 10:00-20:00 | Winter hours: 10:00-18:00

La Laguna Bar

Location - On Site

Hours of Operation

10:00-24:00

Swim-up Bar 2

Location - Grand Palladium Colonial

Summer hours: 10:00-20:00 | Winter hours: 10:00-18:00

Punta Emilia Beach Bar

Location - On Site

Hours of Operation

Snacks: 24:00-17:00 | Thematic: 05:00-24:00

Beach Bar

Location - Grand Palladium Colonial

Snacks

Open 24 hours

From 20:00-08:00 no alcohol is served, only beer.

Churchill Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

18:00-24:00

Premium brands

Hemingway Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

18:00-24:00

Premium brands

Non-smoking

Board games

Books

Sports Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-01:00

Pool table

TV screens

Computers with internet (extra cost)

Snack service from 18:00 to 01:00

Bamboo & Portofino

Location - On Site

Hours of Operation

17:30-22:30

Rodizio & Ribs & More

Location - On Site

Hours of Operation

17:30-22:30

Adelita & El Dorado

Location - Grand Palladium Colonial

Hours of Operation

17:30-22:30

Mare Nostrum & Sumptuori

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

17:30-22:30

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Safety deposit box
  • Direct dial telephone
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Gardenview
  • Bathroom amenities
  • Bathroom scale
  • Sofa bed
  • Flat screen TV
  • Mini-bar (re-stocked daily)
  • Alarm clock with MP3 docking station
  • 1 King or 2 Full beds
  • Feather pillows
  • Magnifying mirror
  • Pillow menu ($)
  • Minimum Occupancy 1
  • Minimum Adults 1
  • Jacuzzi and shower
  • Bathrobes and slippers

Gardenview Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Safety deposit box
  • Direct dial telephone
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Gardenview
  • Bathroom amenities
  • Bathroom scale
  • Separate bedroom
  • Sofa bed
  • Flat screen TV
  • Mini-bar (re-stocked daily)
  • Alarm clock with MP3 docking station
  • 1 King or 2 Full beds
  • Feather pillows
  • Magnifying mirror
  • Pillow menu ($)
  • Minimum Occupancy 1
  • Minimum Adults 1
  • Jacuzzi and shower
  • Bathrobes and slippers

Maya

Maximum Capacity - 120

Theater - 120

School - 96

U Shape - 34

Russian - 52

Dinner - 80

Tulum

Maximum Capacity - 120

Theater - 120

School - 96

U Shape - 34

Russian - 52

Dinner - 80

Cobá

Maximum Capacity - 240

Theater - 240

School - 160

U Shape - 42

Russian - 60

Dinner - 140

Kantenah 1

Maximum Capacity - 50

School - 30

U Shape - 20

Theater - 50

Kantenah 2

Maximum Capacity - 50

Theater - 50

School - 30

U Shape - 20

Kantenah 3

Maximum Capacity - 50

School - 30

U Shape - 20

Theater - 50

Kantenah 4

Maximum Capacity - 50

Theater - 50

School - 30

U Shape - 20

Kantenah 5

Maximum Capacity - 80

School - 48

U Shape - 32

Theater - 80

Kantenah Rooms 1+2+3+4

Maximum Capacity - 300

Theater - 300

School - 136

Executive Room

Maximum Capacity - 60

School - 30

U Shape - 20

Theater - 60

Carretera Federal Chetumal-Puerto Juárez Km, 256-100, 77710 Municipio Solidaridad, Playa del Carmen, Q. Roo, Mexico

Last Updated 11/28/2016

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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