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Grand Palladium Riviera Resort and SpaGrand Palladium Riviera Resort and SpaGrand Palladium Riviera Resort and Spa

Grand Palladium Riviera Resort and Spa

• Las Rocas saltwater pool
• Spacious family suites accommodating families of 5
• Spa and wellness centre perfect for relaxation

Nestled in a mangrove forest facing the Caribbean sea of the Mayan Riviera, Grand Palladium Riviera Resort and Spa offers all-suite accommodations in nine peaceful villas, including Suites suitable for up to five guests. Relax into Caribbean life along 800 metres of private beach, at the spa-wellness centre or by the resort’s freshwater pools plus a seawater pool, “Las Rocas.” Children are well-supervised in clubs dedicated to babies through teens, and family-friendly entertainment. Amp up the energy in the evenings and enjoy live theatre performances or dance the night away with discos for young and old.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you
  • Top-rated by customers with a high repeat guest rate
  • Beachfront (at select resorts)
  • A variety of kid-friendly food options
  • Supervised kids club
  • Spacious, comfortable rooms

Inclusions vary per hotel

This resort features one or more room categories that accommodate families of 5 or more. For specific accommodation details, click here.

Location

  • Beachfront

Area

  • Akumal - Kantenah

Property Amenities of Grand Palladium Riviera Resort and Spa

  • 324 Room(s)
  • 6 Pool(s)
  • Medical services ($)
  • Air-conditioned fitness facilities
  • Conference facilities ($)
  • Jacuzzi
  • Separate children's pool
  • Teens Club

Dining/Entertainment at Grand Palladium Riviera Resort and Spa

  • 14 Restaurant(s)
  • 24 Bar(s)

Room amenities

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Sofa bed
  • Connecting rooms (upon request and availability)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Shower and bathtub
  • Hair dryer
  • Bathrobes and slippers
  • Coffee/tea maker
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • Flat screen TV
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Jacuzzi
  • Gardenview
  • Feather pillows
  • In-room safe
  • Work desk
  • Crib available upon request
  • Smoke detectors
  • Pillow menu ($)
  • Bathroom scale
  • Minimum Adults 1
  • Minimum Occupancy 1

Other room categories available

Meal plans

All Inclusive

• 3 meals daily plus snacks
• All drinks (domestic beer & cocktails, select international brands, house wine with meals)
• Daily activities
• Nightly entertainment
• Baby club
• Kids club
• Teens club
• Non-motorized watersports*
• Room service (11 a.m. - 11 p.m.)

* Time restrictions apply (one hour per person/per day)

Extra features

Zentropia Spa & Wellness

For 18 years and older. Should guests wish to use the hydrotherapy facilities or wet areas of the Zentropia Spa & Wellness centre an additional fee of $ USD per person per day will be applicable and payable locally.
Clients who purchase a spa treatment will not have to pay the $ USD fee on the day of the treatment.
Please note that use of the gym/fitness facilities will continue to be part of the all inclusive package.

Bonus features

Stay at 1, Play at 4

Guests of the Grand Palladium Riviera Resort and Spa have full use of all the facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and the Grand Palladium White Sands except for the facilities of the “adults only” Royal Suites Yucatan by Palladium. Only Royal Suites guests have access to these Royal Suites Facilities.

Honeymoon Bonus

For honeymoon couples (max. 2 months from actual date of marriage)

• Complimentary gift in room upon arrival
• Free room upgrade (subject to availability)
• Late checkout (subject to availability)

*Proof of marriage is required upon check-in. Honeymoon bonus must be requested at the time of booking.

Grand Palladium Kid's Corner

Baby Club (1-3 years old)
• Located within the ‘El Ranchito” Mini-club
• Indoor and outdoor play areas
• Trained professional staff on hand to assist the little ones
• Open from: 9 a.m. - 8 p.m.

Mini-Club “El Ranchito” (4-12 years old)
• Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa
• Outdoor and indoor facilities
• Arts and craft room for kids to create their own masterpiece
• Video games (PlayStation, game cube) and volleyball
• Children's splash pool with water slides
• Kids can enjoy a fun-filled day of eco-friendly activities to learn about the culture and history of the surroundings
• The club features delightful animated characters from the "Play at Palladium with Raggs" program who will sing, dance, and entertain the kids throughout the resort
• Kids can also have breakfast with the Raggs gang
• Large lawn play area with supervised staff hosting daily activities that are both fun and imaginative
• Open from 9 a.m.-11 p.m.

Black & White Junior Club (13-19 years old)
• Located Poolside at “El Rinconcito", at the Grand Palladium Kantenah Resort & Spa
• An exclusive club just for teenagers, designed with activities to keep you entertained throughout your stay
• A lounge for video games, online computer games, and table games such as; pool and foosball
• Mini-disco at Grand Palladium Colonial during the evening, 2 nights per week so you can party with your new friends
• Open from 11 a.m. -12 midnight

Palladium Dietary Card Program

Grand Palladium Riviera has introduced its Food Allergies program in an effort to accommodate guests with special needs.

Palladium Hotels and Resorts have created a Palladium Dietary Card program that will cater to guests with the following food allergens:
• Celiac
• Nut allergy
• Fruit and vegetable allergy
• Seafood allergy
• Egg allergy
• Dairy and lactose allergy
• Fish allergy
• Sodium glutamate allergy
• Type 2 diabetic

Guests are required to contact the front desk or guest services staff and let them know about their food allergies. You will then be given a card that can be carried along to the different restaurant around the resort. By showing the card at the restaurants, the Maître, Executive Chef or Food and Beverage Manager will give you the required assistance.

Terms and Conditions:
Palladium Hotels and Resorts will use all reasonable efforts to prevent the introduction of allergens into the food by close attention during their sourcing preparation and handling processes.
The resort cannot guarantee that allergens may not have been introduced during another stage of the food - chain process or even inadvertently during preparation.

Please note: The resort does not have separate kitchens with allergen free items to cook or separate dining areas for guests with allergies or intolerances.

Child Policy

Children 3-12 years pay special rate.
Teens 13-17 years pay special rate.
Children under 3 years stay free when sharing a room with 2 adults.

Palladium Preferred Collection Inclusions

Palladium Preferred Collection Inclusions:
• Fruit plate or similar on arrival
• Distinctive Sunwing/Signature bracelet
• Beach towels in room
• Preferred location of rooms (based on availability upon check-in)
• Bottle of Tequila or Rum in room (compliments of Sunwing/Palladium)
• Weekly Sunwing/Signature cocktail party
• Complimentary entrance to spa wet areas limited to once per week
• 15% discount on all spa treatments and services
• Exclusive Resort Credit Coupon Book (valued at $450) vouchers per room per stay to be used towards spa treatments, specialty wines, romantic beach dinners for two, and other non-included items. Restrictions and limitations apply.

Terms & Conditions:
Clients will receive the coupons upon check-in. Coupons are valid per room per stay. These Added Values are non-transferable, non-cumulative and cannot be used for future stays. Resort Credits can be used for selected services. This promotion can be modified or closed out at any time without previous notice. Unused Resort credits cannot be redeemed for any cash value at end of stay. Other restrictions may apply.

Valid for bookings: until October 31, 2017
Valid for travel: until October 31, 2017

Beach

  • Bar available on beach
  • Umbrellas
  • Sun beds

Business Services

  • Computer rental ($) Located at the Sports Bar Colonial

Children

  • Babysitting or child care service ($)
  • Mini Club Ages 4-12
  • Baby Club Ages 1-3
  • Teens Club Ages 13-19

Children's Pool

  • 1 Separate children's pool
  • Water park for children age 3-13 years old.

Golf

  • Golf ($) (nearby)

Group, Meeting, and Conference Facilities

  • Conference facilities ($)

Health and Safety

  • Medical services ($)

Hotel Lobby

  • Currency exchange
  • 24-hour front desk
  • ATM Machine
  • Wake-up service
  • Complimentary newspapers in lobby
  • Multi-lingual staff

Parking

  • Complimentary parking

Shops and Services

  • Gift shops ($)
  • Laundry & Dry Cleaning services ($)

Spa

  • Massage therapy ($)
  • Sauna ($)
  • Spa Services ($) Hours of Operation 09:00-21:00
  • Swedish massage ($)

Sports Activities Offered by Hotel

  • Badminton
  • Archery
  • Basketball
  • Ping pong
  • Soccer field
  • Volleyball
  • Billiards (pool table)
  • Football
  • Mini golf

Swimming Pools

  • Fresh water pool(s)
  • 1 Salt water pool
  • Jacuzzi
  • Waiter service

Tennis

  • Outdoor courts

Water Sports Offered by Hotel

  • Canoeing/Row boating
  • Catamaran
  • Deep sea fishing ($)
  • Kayaking
  • Pedal boat
  • Snorkelling
  • Windsurfing
  • Windsurfing class ($)
  • Sailing lessons ($)
  • Motorized water sports ($)
  • Aqua aerobics
  • Water polo

Wellness

  • Air-conditioned fitness facilities

Restaurants

Tikal

Style - Buffet

Cuisine - Mexican/Italian

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Breakfast Hours: 07:00-10:30

Dinner Hours: 18:30-22:00

Breakfast

Dinner

Show cooking

Air conditioned

El Gran Azul

Style - Buffet

Cuisine - Italian

Location - Grand Palladium Colonial

Hours of Operation

Lunch Hours: 12:00-16:00

Breakfast

Lunch

Outdoor

Show cooking

Snacks: 18:00-17:00 | Afternoon tea: 17:00-18:00

La Hacienda

Style - Buffet

Cuisine - Mexican/Italian

Location - Grand Palladium Colonial

Hours of Operation

Breakfast Hours: 07:00-11:00

Lunch Hours: 13:00-15:30

Dinner Hours: 18:00-22:30

Breakfast

Lunch

Dinner

Show cooking

Air conditioned

Kabah

Style - Buffet

Cuisine - Mexican/Italian

Location - On Site

Hours of Operation

Breakfast Hours: 07:00-11:00

Lunch Hours: 13:00-15:30

Dinner Hours: 18:00-22:30

Breakfast

Lunch

Dinner

Show cooking

Air conditioned

La Laguna

Style - Buffet

Cuisine - Italian

Location - Grand Palladium White Sand

Hours of Operation

Lunch Hours: 12:00-16:00

Breakfast

Lunch

Show cooking

Snacks: 18:00-17:00 | Afternoon tea: 17:00-18:00

Mare Nostrum

Style - À la carte

Cuisine - Mediterranean

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Restrictions may apply

Reservations required

Ribs & More

Style - À la carte

Cuisine - Barbecue

Location - Grand Palladium White Sand

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

Punta Emilia

Style - À la carte

Cuisine - Fish

Location - Grand Palladium White Sand

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Outdoor

Reservations required

Restrictions may apply

Sumptuori Restaurant

Style - À la carte

Cuisine - Japanese

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required for Teppanyaki Tables (Japanese Style Grill)

Restrictions may apply

La Adelita

Style - À la carte

Cuisine - Mexican

Location - Grand Palladium Colonial

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

El Dorado

Style - À la carte

Cuisine - Steakhouse

Location - Grand Palladium Colonial

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

Portofino

Style - À la carte

Cuisine - Italian

Location - Grand Palladium White Sand

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

La Lola

Style - À la carte

Cuisine - Spanish

Location - Grand Palladium White Sand

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

Rodizio

Style - À la carte

Cuisine - Brazilian

Location - Grand Palladium White Sand

Hours of Operation

Dinner Hours: 17:30-22:30

Dinner

Dress code

Non-smoking

Air conditioned

Reservations required

Restrictions may apply

Bars

Colonial Lobby Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-01:00

La Plaza

Location - Grand Palladium Colonial

Hours of Operation

20:30-23:00

Kantenah Lobby Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-24:00

White Sand Lobby Bar

Location - Grand Palladium White Sand

Hours of Operation

10:00-24:00

Riviera Lobby Bar

Location - On Site

Hours of Operation

10:00-01:00

El Teatro

Location - On Site

Hours of Operation

20:30-23:00

Hemingway Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

18:00-24:00

Non-smoking

Premium brands

Board games

Books

Sports Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-01:00

Snack service from 18:00 to 01:00

TV screens

Pool table

Computers with internet (extra cost)

Bamboo & Portofino

Location - Grand Palladium White Sand

Hours of Operation

17:30-22:30

Rodizio & Ribs & More

Location - Grand Palladium White Sand

Hours of Operation

17:30-22:30

Adelita & El Dorado

Location - Grand Palladium Colonial

Hours of Operation

17:30-22:30

Mare Nostrum & Sumptuori

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

17:30-22:30

Swim-up Bar

Location - Grand Palladium Kantenah Resort & Spa

Summer hours: 10:00-20:00 | Winter hours: 10:00-18:00

La Laguna Bar

Location - Grand Palladium White Sand

Hours of Operation

10:00-24:00

Swim-up Bar 2

Location - Grand Palladium Colonial

Summer hours: 10:00-20:00 | Winter hours: 10:00-18:00

Punta Emilia Beach Bar

Location - Grand Palladium White Sand

Snacks: 24:00-17:00 | Thematic: 05:00-24:00

Beach Bar

Location - Grand Palladium Colonial

Open 24 hours

Snacks

From 20:00-08:00 no alcohol is served, only beer.

Churchill Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

18:00-24:00

Premium brands

El Rinconcito

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-18:00

La Jarra

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-18:00

Secret Bar

Location - Grand Palladium Colonial

Hours of Operation

10:00-24:00

La Isla Bar

Location - Grand Palladium White Sand

Hours of Operation

10:00-19:00

Las Rocas Bar

Hours of Operation

10:00-18:00

El Gran Azul Bar

Location - Grand Palladium Kantenah Resort & Spa

Hours of Operation

10:00-24:00

Gardenview Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Sofa bed
  • Connecting rooms (upon request and availability)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Shower and bathtub
  • Hair dryer
  • Bathrobes and slippers
  • Coffee/tea maker
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • Flat screen TV
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Jacuzzi
  • Gardenview
  • Feather pillows
  • In-room safe
  • Work desk
  • Crib available upon request
  • Smoke detectors
  • Pillow menu ($)
  • Bathroom scale
  • Minimum Adults 1
  • Minimum Occupancy 1

Gardenview Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Shower and bathtub
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • In-room safe
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Bathrobes and slippers
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/tea maker
  • Jacuzzi
  • Flat screen TV
  • Crib available upon request
  • Sofa bed
  • Work desk
  • Smoke detectors
  • Connecting rooms (upon request and availability)
  • Gardenview
  • Pillow menu ($)
  • Bathroom scale

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México

Architect - P.B. Dye

Date opened - 2005

No of holes - 18

Par - 72

Price range - $125.00-$190.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 6641/6133/5652/4680

Slope - 136/130/121/120

Rating - 72.4/69.7/67.4/67.7

El Camaleon at Mayakoba Golf Club

Carr. Fed. Chetumal-Pto. Juárez, km 298. Playa del Carmen, Solidaridad, Mexico 77710

Architect - Greg Norman

Date opened - 2005

No of holes - 18

Par - 72

Price range - $108.00-$230.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 7067/6702/6184/5240

Slope - 137/131/123/119

Rating - 73.8/71.7/69.5/69.0

Mayan Resorts Golf Riviera Maya

Carretera Federal Cancún-Playa Km. 48, Municipio de Solidaridad Riviera Maya, Quintana Roo, Mexico 77710

Architect - Nicklaus Design

Date opened - 2003

No of holes - 18

Par - 54

Price range - $69.00-$129.00 USD

Greens - Tifdwarf

Fairways - Bermuda 419

Spikes - Soft only

Yardage - 2923/2438/2141

The Golf Club at Playacar

Paseo Xaman Ha s/n Mza. 26 Fracc. Playacar Playa del Carmen, Quintana Roo, Mexico 77710

Architect - Robert Von Hagge

Date opened - 1994

No of holes - 18

Par - 72

Price range - $130.00-$190.00 USD

Greens - Tifdwarf Bermuda

Fairways - 419 Bermuda

Spikes - Yes

Yardage - 7144/6639/6239/5697

Slope - 148/142/136/134

Rating - 76.1/74.7/73.4/72.8

Puerto Aventuras Golf Club

Km 269.5 Carr.Chetumal-Pto.Juarez Puerto Aventuras, Mexico 77750

Architect - Thomas Leman

Date opened - 1988

No of holes - 9

Par - 36

Price range - $86.00 USD

Greens - Bermuda

Fairways - Bermuda

Spikes - Soft only

Yardage - 3255/2961/2554

Exfoliations

Cost - $

Couples massage

Cost - $

Swedish Massage

Cost - $

Hydro-massage

Cost - $

Vapor Bath

Cost - $

Eco-meditative

Cost - $

Cold Bath

Cost - $

Foot bath

Cost - $

Please be advised the Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017. These renovations will include converting and incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. In the light of the transformation, the ”Grand Palladium Riviera Resort & Spa” will officially be closed to all guests during the completion of the project from July 1, 2017 to November 15, 2017, and will reopen as The Royal Suites Yucatan. Guests staying at the Grand Palladium Colonial, Grand Palladium White Sand Resort and Grand Palladium Kantenah will not be affected and all hotel services and facilities will be available.

256 100 Cartera Chetumal Quintana Roo, Riviera Maya, Mexico, 77710

Last Updated 2/28/2017

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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