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Barcelo Maya Palace DeluxeBarcelo Maya Palace DeluxeBarcelo Maya Palace Deluxe

Barcelo Maya Palace Deluxe

• New – double decker bus, shuttle service throughout the resort
• Dolphinarium, located at Barcelo Maya Caribe offering daily complimentary show for all guests of Barcelo Maya complex

Barcelo Maya Palace Deluxe is located along the stunning white beaches of the Riviera Maya. With a fabulous all-inclusive plan that offers a Kids Club, daily and nightly entertainment, water sports and a fabulous kids water park, this resort is the perfect vacation escape for families and couples seeking to soak up some of the glorious Mexican sun. Guests can enjoy top amenities and services, fine a la carte and buffet-style dining options, as well as spa packages. Burn calories in the air-conditioned fitness centre, relax and unwind at the U-Spa, take a free introductory scuba diving lesson or get involved in a competitive game of beach volleyball.

  • Direct flights with our Award-Winning Champagne Service
  • Exclusive offers negotiated by our travel experts
  • Unique holidays designed just for you
This resort features one or more room categories that accommodate families of 5 or more. For specific accommodation details, click here.

Location

  • Beachfront

Area

  • Xpu Ha, Riviera Maya

Property Amenities of Barcelo Maya Palace Deluxe

  • 756 Room(s)
  • 3 Pool(s)
  • Spa ($)
  • Conference facilities ($)
  • Jacuzzi
  • Kids Club
  • Teen Club

Dining/Entertainment at Barcelo Maya Palace Deluxe

  • 6 Restaurant(s)
  • 5 Bar(s)
  • Shops ($)

Room amenities

Junior Suite Deluxe

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning with in-room climate control
  • Ceiling fan
  • In-room safe
  • 1 King or 2 Double beds
  • Digital scale
  • Mini-bar (restocked daily)
  • Flat screen TV
  • Internet access ($)
  • Gardenview
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Bathroom with bathtub and separate shower
  • Living room with 2 sofa daybed
  • Bathrobes and slippers

Other room categories available

Meal plans

All Inclusive

• Welcome drink upon arrival.
• Breakfast, lunch and dinner at Mirador and La Hacienda Buffet Restaurants.
• À la carte dinner at the specialty restaurants: Rodizzio Brazilian Cuisine, Brasserie French Cuisine, Caribe Caribbean Cuisine (*).
• Waiter pool service (10:30 to 18:00)
• Lunch, snacks and beverages available at Coral Grill.
• Domestic and international beverages (soft drinks, beers, house wines, liquors, cocktails and coffee).
• Coffee-maker in room.
• In-room mini-bar restocked daily with bottled water, soft drinks, beer, and dry snacks.
• In-room digital safe, alarm clock, bathrobes, iron & ironing board, hairdryer, slippers, and digital scale.
• Day and night entertainment.
• Free entrance to disco, including domestic drinks (For guests over 18 years old).
• Barcy Kids’ Club (kids between 4 to 12 years old).
• Fitness Center (AC) with steam bath and sauna.
• Sports: tennis ( lit courts, equipment included additional fee applies for night lighting), snorkeling (1 hour free equipment use per day/deposit required), kayaking, windsurfing (standard boards only) (**), sailing (standard boats only) (**), diving (1 lesson free per week in swimming pool), catamaran (**), aquatic bikes, aqua-aerobics in pool, water polo, beach volleyball, table tennis, darts, giant chess set, and a billiards table.
• Taxes and gratuities included.
• Access to the sister hotels Barceló Maya Beach & Caribe and Barceló Maya Colonial & Tropical.

(*) One dinner per night, reservations and dress code required. All reservations are subject to availability
Dress code: formal (long pants, collared shirt and shoes are required).
(**) Reservations may apply, minimum skills required.

Extra features

Club Premium

• Check in & check out in private lounge
• Late check out (subject to availability)
• Exclusive concierge service
• Lounge service. Buffet breakfast, canapes & premium drinks (open from 7:00 to 23:00)
• International press, books, board games, CD's, DVD, internet in lounge
• Petit fours and sparkling wine bottle in room on arrival
• 24 hours VIP room service
• Turn down service
• Bottle of tequila 100% Agave on arrival
• Barcelo gift for adults and Barcy gift for children (under 12 years old) minimum 4 days stay
• Pillow menu
• Aromatherapy menu
• Exclusive amenities and mini-bar
• Beach towels in the room
• Free Wi-Fi where available (will be provided with 2 Wi-Fi codes)
• Express laundry service with regular charge
• Domestic calls included
• 20% discount in spa services and beauty salon (some restrictions may apply)
• Restaurants a la carte: no charge (subject to availability, the hotel reserves the right to specify the restaurants you can enjoy)
• Priority in reservations of restaurants, golf, spa, and beach massages, private dinners, conference rooms & excursions
• Access to the new Hydrotherapy circuit (once a day, per stay)

Attractions ($)

Surf Rider & Pirate Ship
• Per person per day, only on boggie board schedule.
• No fee applies for children under 6 years old for the Pirate Ship.
• Ages for Surf Rider: 13 years and older.
• The fee includes Pirate Ship and Surf Rider.
• Will apply for the Resort Credits program.*
$20 USD

Surf Lesson at Surf Rider
• Per person per class (1 hour).
• Schedule: 10:00 – 11:00, 12.00 - 13:00, 14.00 – 15:00 and 16:00– 17:00
$15 USD

Bowling
• Two persons per game, includes bowling equipment.
• Minimum age: 6 years old.
• Schedule: 9:00 to 24:00
$24 USD

*Restrictions may apply.

Prices are subject to change.

Bonus features

Resort Credit

Up to US$1,000 Resort Credit will be granted to the guest in discounts up to 25% that are only applicable upon the acquisition of different services or product within the resort including: The U Spa, room service, private dinner on the beach, late checkout, Pirates Island Water Park, surf ride, bowling alley, wedding packages (does not apply to extra wedding services), laundry & dry cleaning, Wi-Fi, wine & cava, boutiques shopping, excursions, water parks and more.

Terms & Conditions:
• No extra deductions will be made from the guest’s bill at time of check-out.
• Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion will be refunded.
• Promotion subject to changes without prior notice.
• The amount of $1,000.00 USD equals to the discounts given to the guest that can only be applied on the purchase of different services and products within the Barceló Maya Beach Resort with the maximum already stated.
• These services and products are described in www.barcelo.com and on the Resort Credit information that guests will receive while staying at the resort.
• The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired.
• Client will be required to provide the wristband folio number, room number as well to sign a discount voucher.
• No extra deductions will be made from the guest's bill at time of check-out.
• Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded.
• Additional restrictions may apply.

Promotion is subject to changes without prior notice.

Promotion valid for travel up to December 31, 2016

Child Policy

Children 2-12 years pay special rates when sharing a room with 2 paying adults. There must 2 paying adults in a room before a child rate applies.

Stay at 1, Play at 5

Stay in one and play at five! Free access to the sister hotels: Barceló Maya Beach & Caribe, Barceló Maya Colonial & Tropical.

Beach

  • Suitable for swimming
  • Beach
  • White sand

Business Services

  • Computer rental ($)
  • Wi-Fi ($)
  • Fax machine ($)
  • Printer ($)
  • Copier ($)
  • Business centre ($)

Children

  • Kids Club Ages 4-12
  • Babysitting available on request ($)
  • Teen Club

Children's Pool

  • Specially designed children's waterpark

Golf

  • Mini Golf (nearby) Located at the Caribe Hotel
  • 4 Hole Pitch and Putt

Group, Meeting, and Conference Facilities

  • Conference facilities ($)

Health and Safety

  • 24-hour medical service ($)
  • Smoke free property

Hotel Lobby

  • Concierge desk
  • Currency exchange
  • 24-hour front desk
  • ATM Machine ($)
  • Porter/Bellhop
  • Safety deposit box at front desk

Miscellaneous Resort Amenities/Service

  • No pets allowed
  • Disco - free entrance to disco including domestic drinks (for guests over 18 years old)
  • Theatre featuring spectacular shows and live music every night

Parking

  • Parking garage
  • Valet ($)

Shops and Services

  • Car rental desk ($)
  • PADI/Dive centre ($)
  • Shops ($)
  • Travel agency ($)
  • Dolphinarium (nearby) nearby at the Caribe Hotel
  • Laundry & Dry cleaning services ($)
  • Shopping centre ($)
  • Shuttle service Hours of Operation 08:00-02:00 (resort shuttle)

Spa

  • Spa ($)
  • Temazcal (Mayan steam treatment) ($)
  • Beauty salon ($)
  • Hydrotherapy ($)
  • Jacuzzi

Sports Activities Offered by Hotel

  • Basketball
  • Beach volleyball
  • Darts
  • Table tennis
  • Soccer field
  • 1 Multi-purpose court for night play
  • Archery
  • Bocce

Swimming Pools

  • Jacuzzi
  • Lounge chairs
  • 1 Free-form
  • 1 Adults only pool
  • 1 Semi Olympic pool

Tennis

  • 8 Tennis courts ($) Rackets and balls are provided, night light at additional cost ($).

Water Sports Offered by Hotel

  • Catamaran - reservations may apply, minimum skills required.
  • Kayaking
  • Snorkelling - 1 hour free equipment use per day/deposit required
  • Windsurfing - standard boards only. Reservations may apply, minimum skills required.
  • Sunfish sailing
  • Aqua aerobics
  • Water polo
  • Water bikes
  • One complimentary diving lesson in pool per stay - reservations may apply, minimum skills are required, subject to availability and weather conditions
  • Motorized water sports ($)
  • Dive shop ($)
  • Sailing - standard boats only. Reservations may apply, minimum skills required.

Wellness

  • Fitness facilities
  • 2 Steam bath
  • 2 Sauna

Restaurants

La Brasserie

Style - À la carte

Cuisine - French

Location - On Site

Hours of Operation

Dinner Hours: 18:30 - 22:30

Oceanview

Dinner

Reservation required –subject to availability and timetables. Dress code: formal (long pants, collared shirt and shoes are required)

Rodizio Brazilian Restaurant

Style - À la carte

Cuisine - Brazilian

Location - On Site

Hours of Operation

Dinner Hours: 18:30 - 22:30

Oceanview

Dinner

Reservation required –subject to availability and timetables. Dress code: formal (long pants, collared shirt and shoes are required)

Caribe Restaurant

Style - À la carte

Cuisine - Caribbean

Location - On Site

Hours of Operation

Dinner Hours: 18:30 - 22:30

Dinner

Oceanview

Reservation required –subject to availability and timetables. Dress code: formal (long pants, collared shirt and shoes are required)

Mirador

Style - Buffet

Cuisine - International

Location - On Site

Hours of Operation

Breakfast Hours: 07:00-10:30

Lunch Hours: 12:30-15:00

Dinner Hours: 18:30-22:00

Oceanview

Formal dress code

Breakfast

Lunch

Dinner

La Hacienda

Style - Buffet

Cuisine - Mexican

Location - On Site

Hours of Operation

Breakfast Hours: 07:00-10:30

Lunch Hours: 12:30-15:00

Dinner Hours: 18:30-22:00

Oceanview

Formal dress code

Breakfast

Lunch

Dinner

Coral Grill

Style - Grill

Location - On Site

Hours of Operation

Lunch Hours: Open at 10:30

Dinner Hours: Close at 18:30

Oceanview

Lunch

Snacks

Bars

Carey

Location - Lobby

Open 24 hours

Live piano music

Air conditioned

Dry snacks

Al fresco terrace

Canapé selection

Theatre Bar

Location - On Site

Hours of Operation

18:30-24:00

Entertainment

Coco pool & swim-up bar

Location - On Site

Hours of Operation

09:00-19:00

El Cielo

Location - Adult pool

Hours of Operation

09:00-19:00

Swim-up bar

The Lounge

Location - Located in the à la carte restaurant foyer

Hours of Operation

18:30-22:30

Junior Suite Deluxe Poolview Club Premium

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning with individual climate controls
  • Ceiling fan
  • In-room safe
  • Flat screen TV
  • 1 King or 2 Double beds
  • Iron & Ironing board
  • Private balcony or terrace
  • Living room with 2 sofa daybed
  • Bathrobes and slippers
  • Coffee maker
  • Bathroom with bathtub and separate shower
  • Please have a look under Extra Features for the Club Premium inclusions
  • Poolview
  • Mini-bar (restocked daily)
  • Alarm clock
  • Electrical outlets 110 volt
  • Digital scale

Junior Suite Deluxe

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning with in-room climate control
  • Ceiling fan
  • In-room safe
  • 1 King or 2 Double beds
  • Digital scale
  • Mini-bar (restocked daily)
  • Flat screen TV
  • Internet access ($)
  • Gardenview
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Bathroom with bathtub and separate shower
  • Living room with 2 sofa daybed
  • Bathrobes and slippers

Junior Suite Deluxe Oceanfront Club Premium

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning with individual climate controls
  • Ceiling fan
  • In-room safe
  • Flat screen TV
  • 1 King or 2 Double beds
  • Digital scale
  • Mini-bar (restocked daily)
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Private balcony or terrace
  • Electrical outlets 110 volt
  • Bathroom with bathtub and separate shower
  • Living room with 2 sofa daybed
  • Please have a look under Extra Features for the Club Premium inclusions
  • Bathrobes and slippers

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México

Architect - P.B. Dye

Date opened - 2005

No of holes - 18

Par - 72

Price range - $125.00-$190.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 6641/6133/5652/4680

Slope - 136/130/121/120

Rating - 72.4/69.7/67.4/67.7

El Camaleon at Mayakoba Golf Club

Carr. Fed. Chetumal-Pto. Juárez, km 298. Playa del Carmen, Solidaridad, Mexico 77710

Architect - Greg Norman

Date opened - 2005

No of holes - 18

Par - 72

Price range - $108.00-$230.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 7067/6702/6184/5240

Slope - 137/131/123/119

Rating - 73.8/71.7/69.5/69.0

Mayan Resorts Golf Riviera Maya

Carretera Federal Cancún-Playa Km. 48, Municipio de Solidaridad Riviera Maya, Quintana Roo, Mexico 77710

Architect - Nicklaus Design

Date opened - 2003

No of holes - 18

Par - 54

Price range - $69.00-$129.00 USD

Greens - Tifdwarf

Fairways - Bermuda 419

Spikes - Soft only

Yardage - 2923/2438/2141

The Golf Club at Playacar

Paseo Xaman Ha s/n Mza. 26 Fracc. Playacar Playa del Carmen, Quintana Roo, Mexico 77710

Architect - Robert Von Hagge

Date opened - 1994

No of holes - 18

Par - 72

Price range - $130.00-$190.00 USD

Greens - Tifdwarf Bermuda

Fairways - 419 Bermuda

Spikes - Yes

Yardage - 7144/6639/6239/5697

Slope - 148/142/136/134

Rating - 76.1/74.7/73.4/72.8

Puerto Aventuras Golf Club

Km 269.5 Carr.Chetumal-Pto.Juarez Puerto Aventuras, Mexico 77750

Architect - Thomas Leman

Date opened - 1988

No of holes - 9

Par - 36

Price range - $86.00 USD

Greens - Bermuda

Fairways - Bermuda

Spikes - Soft only

Yardage - 3255/2961/2554

Reflexology

Cost - $

Deep Tissue

Cost - $

Aroma Therapy

Cost - $

Steam Bath

Cost - $

South Asian Wedding Package

Moksha is complimentary when booking 40 double rooms on stays of 3 nights or longer with the following inclusions:
• Certified South Asian wedding coordinator
• 3 hours of open bar
• Mexican and vegetarian menu provided as buffet (50 guests or more) or served style (less than 50 guests)
• Sound equipment for 3 hours
• 3 hours of private beach location
• Special amenities and bottle of sparkling wine sent to the bride and grooms room
• Personal wedding planner
• 50% discount in the VIP area of the Jaguar’s Disco for the wedding group. Bride and groom will get free access to the VIP area

Some restrictions apply:
1. Minimum 3 nights stay
2. Package inclusions cannot be exchanged for other services
3. Any other services not mentioned above are available with an extra charge
4. Guests not staying at the resort and attending the wedding must pay a day pass
5. This package is not valid with any other promotion or package
6. In the case of bad weather wedding cannot be cancelled, it will be moved to a backup location. Once the packages and the extras are paid they are not refundable

To arrange wedding packages please contact the hotel directly.

Email - weddings@barcelomaya.com

Chak - Halal

Maximum Capacity - 460

Measurements - 4306 sq ft

Gala dinner - 320

Cocktail - 460

School - 250

Theatre - 420

U-shape - 100

Hollow Square - 120

Buffet - 280

Tule (1+2+3)

Maximum Capacity - 400

Measurements - 3767 sq ft

Gala dinner - 280

Cocktail - 400

School - 220

Theatre - 360

U-shape - 90

Hollow Square - 100

Buffet - 240

Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

Student Groups Allowed
Barcelo Maya Beach will accept student / youth travelers if the following conditions / restrictions are met:
Student / youth are considered by the hotel as any person between 16 and 24 years of age. They will be required to sign a responsibility letter agreeing to leave the hotel if a disruption occurs.
• Upon check in, each student / youth will be required to leave cash deposit of $200 per person. Policy is mandatory, per person, only cash.
• Please note the legal drinking age in Mexico is 18. All guests under 18 will be given a wristband that will not allow them to be served alcohol at the restaurants, bars and hotel disco.
• Students / youths under the age of 18 will be provided with a non-adult bracelet unless a signed form from their parents is provided, authorizing the use of an adult bracelet
• All guests are required to wear wristbands. A lost wristband is $250 USD (no exceptions).
• There is absolutely no exchanging of wristbands between any guests. If such does occur the involved guests will be asked to leave immediately. No exceptions.
• Each guest will sign a letter upon check in, with the rules and hotel policies. The hotel will have the right to ask the student/youth to check-out of the property if those policies are not fulfilled, without refunding the remaining nights to the guest.
Note: There is a Zero Tolerance Policy at Barcelo Maya Beach Resort.

Spring Break groups in maximum triple occupancy will be accepted at this property. At least 1 guest in each room must be 21 years or older. There is a 5 night minimum stay.

Ctra. Federal Chetumal-Puerto Juarez KM 266.3 Quintana Roo, Solidaridad, Mexico 77750

Last Updated 5/13/2016

Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.

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