Fly to Cancun and enjoy a scenic drive south to the fascinating Riviera Maya which
stretches over 150 kms from Cancun to Tulum, and is the State of Quintana Roo's
fastest growing area. Low dense jungle vegetation is on both sides of the road,
and as the hotels are right on the beaches, set back from the road, you hardly see
any signs of life apart from vendors selling serapes or other handicrafts.
When you reach your destination and turn off the highway, you are in another world.
The beaches are magnificent. Since many of the hotels in this area are somewhat
isolated, each offers a wide range of activities and dining alternatives. Many properties
are of the luxury standard, so if you are stressed out and deserve pampering, this
may well be the ideal choice for you.
In Playa del Carmen itself, once merely the stopping off point for the ferry to
Cozumel, there has been considerable development but the town itself has kept its
old world charm. The shopping and restaurants here offer a good variety, and the
whole town is very photogenic.
Since you are practically on the doorstep of Tulum, there is no excuse not to visit
this fascinating site. The only walled city built by the Maya, and dating from the
16th century, it is right on a cliff overlooking the sea and the welcome breeze
refreshes whilst your knowledgeable guide conducts the tour. Take a water bottle
and wear good shoes, you will be glad you did. Great photo opportunities here, especially
if you spot one of the many large iguanas basking on the warm stones. Also within
close range is Xel-ha, a park and natural aquarium with four interlocking lagoons
offering great swimming and snorkeling.
Avid birdwatchers might want to travel as far south as Sian Ka'an, where a UNESCO
designated heritage site of more than one million acres is home to an abundance
of birds and animals.
Language spoken in Riviera Maya Spanish. English widely spoken in most areas.
. Currency and exchange used in Riviera Maya The Mexican Peso is the local currency. Most hotels
have a money exchange office on site. US dollars can be exchanged in banks only.
Visa and Mastercard are the most widely accepted credit cards. ATM's are not easy
to find and the Cirrus system is not compatible everywhere.
Please be advised that effective December 1, 2012, local purchases in Mexico can
only be paid using Mexican pesos or credit card. Passengers can exchange their USD
or CAD currency at the departing or arriving airports, a currency exchange service
in destination, and some hotel lobbies (subject to availability). Voltage in Riviera Maya 110V (same as Canada and US) Vacation packing checklist Click
here for a vacation packing checklists
While on vacation in Riviera Maya
Sunwing suggests the recommendations below while traveling on vacation to Riviera
Maya to ensure that you have a safe and enjoyable holiday.
Resort Check-in Information
Please have your Sunwing hotel voucher ready for check-in at the hotel's reception.
Based upon your arrival and check-in time, it is possible that your room may not
be ready. Pack your bathing suit, shorts and sunscreen in your carry-on so that
you can enjoy the facilities until your room is available.
Our welcome briefing provides valuable information on Riviera Maya, your hotel services,
money exchange, shopping, and excursions. We will also inform you about the departure
procedure and answer any questions you may have. Make sure to attend yours.
Help in Destination
Your friendly Sunwing destination representative is available in Riviera Maya should
you require assistance. Please check the Sunwing Vacations information boards or
binders located in your hotel for a schedule of when your Sunwing destination representative
It is recommended that you drink bottled water while in Riviera Maya. Most hotels
offer bottled water in your hotel room and can also be purchased in the hotel's
shop and in grocery stores. The ice and drinking water served in the hotels are
generally made from purified water.
Long Distance Calls
Long distance telephone charges in Riviera Maya can be quite expensive. It is recommended
to make a collect call or use your calling card. Service charges may apply when
calling from your hotel room.
Safety Deposit Boxes
Please use your safety deposit box for all your valuables, cash and travel documents.
Some hotels in Riviera Maya provide safety deposit boxes free of charge while others
may require a nominal fee. You will be required to pay a penalty fee if you lose
Traveling to foreign destinations can be very exhilarating. Tourists must be aware
that potential problems and risks to your personal safety could exist anywhere.
Please use the same personal safety precautions and common sense on your vacation
that you would at home e.g. apply sunscreen frequently, do not swim alone and do
not display cash. Avoid venturing out alone and beware of dark or isolated areas.
Taxes and Tipping
Generally, taxes are automatically added to purchases. The tipping percentage is
similar to that at home. If you receive good service, please express your gratitude
and offer a tip.
Your Flight Home
Please check the Sunwing Vacations information boards or binders located in your
hotel to reconfirm your flight from Riviera Maya and its departure time. As a friendly
reminder, make sure that you have packed your flight documents, medication, or any
articles that you must have with you at all times in your carry-on luggage. Seat
selection is on a first come, first serve basis at the airport, unless previously
booked and paid for prior to your departure.
Documents needed to visit Riviera Maya Canadian Citizens must carry a valid Canadian Passport Canadian Citizens please click here Non-Canadian citizens please contact the Mexico consulate
or embassy prior to booking or contact Sunwing for further assistance.