You set the tempo at the impressive, all inclusive Cancun Palace Resort to enjoy a dream vacation filled with a world of excitement, entertainment, and relaxation. Located a short stroll from Cancuns famous Hotel Zone, the Cancun Palace rests on a spectacular stretch of beach and is surrounded by the dazzling Caribbean Sea and the beautiful Nichupte Lagoon. Retreat to comfortable, spacious rooms, most of which feature a breathtaking ocean view from a private balcony, and indulge in deluxe amenities and luxurious dιcor. Bask under a golden sun or dive into the action with an array of activities and entertainment for all ages. Whether you are swimming in the freestyle pool, lounging on the sun lounge and infinity terrace, working out at the fitness centre, or joining in on a variety of daily organized activities, the Cancun Palace offers a wealth of fun-filled and relaxing options. Children will also delight in their very own Kids Pool and supervised games and activities at the Kids Club. Enjoy a culinary trip around the world at the resorts unique restaurants and sample tasty tropical refreshments at several bars that are sure to tickle your taste buds. Guests of Palace Resorts can also take advantage of the outstanding $1,500 resort credit offering, applicable per one week stay, per room, to custom tailor your ideal Cancun vacation. Enhance your holiday with additional perks and extras to create unforgettable memories, such as romantic dinners for two, spa treatments at the world class spa, golf packages at the nearby Jack Nicklaus Signature Golf Course, and more. With so much to do, see, and experience, the Cancun Palace will surely surpass all your expectations and have you coming back for more.
Star rating
Overview of Cancun Palace
Location
Beachfront
Hotelzone
Address
Blvd. Kukulcan KM 14.5, Zona Hotelera Quintana Roo, Cancun, Mexico, 77500
3 Meals daily plus snacks
All drinks (domestic beer and cocktails, select international brands, house wine)
24 hr room service
WiFi
Daily activities
Nightly entertainment
Kids club (4-12 yrs)
Non-motorized watersports (located at Moon Palace)
Extra features of Cancun Palace
Crown Collection
**Exclusive to Sunwing passengers ONLY**
Inclusions:
Welcome cocktail, cold towel service upon arrival
Private check in for Sunwing guests
Preferential room location (subject to availability)
Dedicated concierge desk or telephone service
Late check out based on availability
Nightly turn down service
Bottle of wine in room upon arrival
2 beach towels in room upon arrival
Use of bathrobes and slippers during stay
Free safety deposit box
Mini bar in room stocked daily
Premium bath amenities (Biosilk)
Liquor dispenser in room featuring (rum, vodka, whiskey, tequila)
Coffee/Tea maker in room restocked daily
Unlimited a la carte dining (reservations not required)
Complimentary wireless high speed internet connection in rooms, meeting rooms and public areas
Unlimited long distance phone calls from the room to Canada & Continental US (excpet Dominican Republic)
$1500 vacation dollars for your indulgences per room, per week (some restrictions apply, subject to change)
Stay and play in all Palace Resorts in Cancun/Riviera Maya (except Le Blanc Spa Resort)
24 hour room service
Double jacuzzi and balcony
Complimentary admission to Hydrotherapy at the spa(Adventura Spa & Adventura Cove only)
Concierge Level Room Category
Rooms with best views and locations
King beds guaranteed
Special room service menu (select restaurant menu)
Two 25min massages on the beach/spa (location varies per resort)
Nightly turn down service guaranteed
Nightly petit -fours
Expresso/american coffee machine
Luxury bath amenities by L'Occitane
DVD player/CD player
IPOD dock/radio/alarm clock
Pillow menu
Aromatherapy
Professional blow dryer
Exclusive concierge phone service
Upgrade brand of liquors in room dispenser
Exclusive beach bag
Private check in & out/late check out & early check in (subject to availability).
*Please take note that Concierge Level is only for ADULTS only and children are not permitted.
Jack Nicklaus Academy of Golf
Palace Resorts is pleased to announce the opening of the Jack Nicklaus Academy of Golf. As of August 15, 2011, we will be bringing you world-class golf instruction, so you can attack our courses with a renewed sense of confidence.
The Jack Nicklaus Academy of Golf at Palace Resorts brings together the playing philosophy of the greatest player of all times Jack Nicklaus - and the latest technology; mental and physical evaluation and training programs; custom club and ball fitting; as well as personalized instruction programs specifically designed for each student. From mental and physical evaluation, to short game instruction and driving technique, our certified instructors offer a distinctly unique training program that is custom designed to fit your golfing needs.
Best of all, when you book now you'll get a $1,500 Resort Credit* that can be used at the Nicklaus Academy, for select golf lessons at our three courses in Cancun & Riviera Maya: The Moon Spa & Golf Club, Riviera Cancun Golf Club and The Playacar Spa & Golf Club. Or, your resort credit can be used towards other resort extras of your choice. Visit us online or call 800.635.1836 to learn more and book your getaway.
Property amenities of Cancun Palace
Beach
Suitable for Swimming
Public Beach
Natural Beach
Beach Chairs
Palapas/Sun Shelters Available
Security on Beach
Warning Flags Posted
Business Services
Business Center
($)
Fax Machine
($)
Photocopier
($)
Wireless Internet Services
Audio/Visual Equipment
Children
Kids Club
Ages 4-12
Hours of Operation 07:00-21:00 It will feature HIT Entertainments Little Big Club, offering an endless amount of themed activities starring the beloved characters, Thomas & Friends, Barney, Bob the Builder and Angelina Ballerina. Each Little Big Club will also have its own mini-theater so kids can participate in movie nights, dance classes, talent shows and karaoke, making them the real stars of the show. A weekly live show, produced by RWS and Associates, will entertain kids of all ages as their favorite characters form their own rock band.
Babysitting or Child Care Service
($)
Angelina Ballerina area Where little girls imagine they are the stars of their own show, with interactive dance videos, a ballerina dress-up area and more.
The Thomas & Friends activity area Is the ultimate play area for little engineers, featuring a super-sized Thomas train table.
Barney music area Lets aspiring builders in on all the construction action, incorporating building blocks, child-safe tools and creative craft activities.
The Bob the Builder building and craft area Lets aspiring builders in on all the construction action, incorporating building blocks, child-safe tools and creative craft activities.
The custom themed Bob the Builder sandboxes resemble a sandy construction site where kids can enjoy sandcastle competitions and playing with Bob the Builder Machine Team replicas and sand toys.
Liquor Dispenser contains whiskey, tequila, rum & vodka
In room wine
Crown Collection Superior Deluxe Lagoon View
Maximum Number of Adults
4
Maximum Number of Children
2
Maximum Occupancy
4
Air Conditioned
Hair Dryer
1 King or 2 Double
Alarm Clock
Bathrobes
Slippers
Mini Bar
Turn Down Service
Iron & Ironing board
Liquor Dispenser
Farouk Biosilk bath amenities
Telephone
Blackout Drapes
Wireless Internet service ($)
Coffee Maker
Full Bathroom
Balcony/Terrace
Electronic door lock
LCD Flat Screen Satellite TV
Double Jacuzzi
Room lights with different scenes
Independent reading lights
Cribs, rollaways & wheelchairs on request
Digital Safe ( laptop size)
Lagoon View
Crown Collection Concierge Level Room
Maximum Number of Adults
2
Maximum Occupancy
2
Air Conditioned
Hair Dryer
1 King or 2 Double
Ocean view
Alarm Clock
Bathrobes
Slippers
Mini Bar
Turn Down Service
Iron & Ironing board
Liquor Dispenser
Farouk Biosilk bath amenities
Telephone
Blackout Drapes
Wireless Internet service ($)
Coffee Maker
Full Bathroom
Balcony/Terrace
Electronic door lock
LCD Flat Screen Satellite TV
Double Jacuzzi
Room lights with different scenes
Independent reading lights
Cribs, rollaways & wheelchairs on request
Digital Safe ( laptop size)
Concierge Level is only for ADULTS only and children are not permitted
Bonus features of Cancun Palace
Passport to Savings (Mexico)
Clients stay 3 nights or longer at any Palace Resort fom Dec 24/10 - Dec 23/11 receive a special value packed "PASSORT TO SAVINGS" that include the following:
30% discount on Green Fees (at regular price, per adult/unlimited during stay) at Playacar Spa & Golf Club, Moon Palace Spa & Golf Club, Riviera Cancun & Resorts Vista Vallarta Club de Golf and Marina Vallarta Club de Golf. Rountrip transportation is included from Grand Puerto Pier in Cancun to any of the 3 golf course CUN/RM.
25% discount on Select Spa Services (at regular price, per adult/per day). Not applicable at Beauty Salons.
Car Rental Discount. Cancun/Riviera Maya - $15 off car rental through onsite auto agency, per room/per stay with a minimum 2 day rental.
Unlimited Select Tours (per person) Cancun/Riviera Maya Resort: Chichen Itza, Cobam Tulum/Xpu-Ha, Isla Mujeres, Wet n Wild water park and Zip Line at Holkan Kingdom Park.
Buy One Get One Free (BOGO) - Jungle Tour. Transportation not included.
Buy One Get One Free (BOGO) - Swim with the Dolphins. Transportation not included.
*Minimum age required is 8 years old or 4 feet tall accompanied by an adult/ Pregnant women are not allowed.
**Note: The Passport to Savings promotion is subject to change and may be discontinued without prior notice. The Unlimited Select Tours are subject to change or may be discontinued without prior notice. This promotion cannot be exchanged for cash, products or merchandise.
Unlimited Golf Package
This will be offered to clients locally upon receiving voucher.
Terms and Conditions per below:
UNLIMITED GOLF INSTEAD OF RESORT CREDIT
Valid for all new bookings from Jul 20/11 to Dec 23/11
Travel Window : Jul 20/11 to Dec 23/12
Minimum stay :3 nights
* Use their $1500 Resort Credit to pay for rounds of Golf, or
* Opt for the NEW Unlimited Golf instead of Resort Credit - Pay nothing additional and forfeit the $1500 Resort Credit to receive unlimited rounds of golf for all adult guests in the room, or
* Purchase Unlimited Golf or Golf/Spa Package Pay applicable rate and receive the Unlimited Golf or Golf/Spa package PLUS the use of the $1500 Resort Credit
Terms:
UNLIMITED GOLF will apply for reservations of 3 nights or more. Applies to NEW reservations only. Promotion is based on arrival date. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. Hotel reserves the right to discontinue this promotion at any time.
Kids 4-17 pay a special price
When sharing a room with 2 adults.
Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rate will be charged upon check in.
$1500 Resort Credit
RESORTS: All Palace Resorts, Le Blanc Spa Resort & Hard Rock Hotel & Casino in Punta Cana
PROMOTION DETAILS: $1,500 Resort Credit per stay
BOOKING WINDOW: Now - December 15, 2012
TRAVEL WINDOW: Nov 01/11 - December 23/12.
MINIMUM STAY: 5 8 nights - 1,500 Resort Credit
4 night - $750 Resort Credit
3 nights - $500 Resort Credit
(Reservations with 9 11 nights receive $2,000 in Resort Credit; 12 nights or more are entitled to $2,500 in Resort Credit)
Guests receive $350 per couple towards Romantic Lobster & Champagne Dinner as part of the $1500 Resort Credit.
Terms and Conditions:
Resort Credit has a maximum value of $1,500 for reservations of 5 8 nights, $750 for reservations of 4 nights, $500 for reservations of 3 nights, $2,000 for reservations of 9 -11 nights and $2,500 for reservations of 12 nights or more per stay. Promotion applies to groups up to 25 rooms. Groups of 26 rooms or more please contact our group desk at 1-800-635-1836 or our weddings department at weddings@palaceresorts.com. Reservations with overlapping dates qualify. Promotion is subject to change or may be discontinued without prior notice. Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, or complimentary stays. Resort Credit is non transferable, non cumulative and cannot be accrued for future stays. Resort Credit applies only on services or products at regular price. Not applicable or combinable with any other credits or discounts. All services and products are subject to availability. Resort Credit has no cash value and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Limit on Resort Credit for select product or services applies. Amount of Resort Credit per product or service is detailed in chart attached. Resort Credit cannot be used for purchases at gift shops. Guests with reservations at more than one resort will receive their Resort Credit based on number of nights at each resort.
*Please note if passengers booked the concierge level they cannot upgrade to Family or Presidential. Upgrade are not applicable to the concierge level.
*For further details please visit www.palaceresorts.com
$1500 RESORT CREDIT - TAX FEE UPDATE
Due to regulatory changes in Mexico, reservations entitled to receive the resort credit promotion will be subject to taxes and fees MADE AFTER APRIL 01/2012. All reservations made prior to this date will not be charged.
Please note that the taxes and fees will apply ONLY to the amount of the resort credit utilized by the guest and not to the total amount of resort credit they are entitled to receive. Tax and fees will be billed to the guests' folio and must be paid upon check out.
Restaurants at Cancun Palace
Miyako
Style - ΐ la Carte
Cuisine - Oriental
Location - Lobby
Hours of Operation Dinner Hours: 18:00-23:00
Dinner
Air Conditioned
Casual Dress Code
Reservations Required for Tepanyaki Tables (Japanese Style Grill)
Buffet for Breakfast
Leonardo
Cuisine - Breakfast International & Dinner Italian
Location - Lobby
Hours of Operation Breakfast Hours: 07:00-11:30 Dinner Hours: 18:00-23:00
Dinner
Air Conditioned
Dress Code
Buffet for Breakfast
Frida
Style - ΐ la Carte/Buffet
Cuisine - International/Mexican
Location - Pool
Hours of Operation Lunch Hours: 11:30-17:30 Dinner Hours: 18:30-23:00
Blvd. Kukulcαn Km. 7.5 Cancun, Quintana Roo, Mexico 77500
Architect - Robert Trent Jones Jr.
Date opened - 1976
No of holes - 18
Par - 72
Price range - $115.00-$175.00 USD
Greens - Bermuda
Fairways - Bermuda
Spikes - Soft only
Yardage - 6602/6055/5777/5244
Slope - 124/116/112/122
Rating - 71.9/69.0/68.0/71.0
Spa packages at Cancun Palace
Reflexology Massage
Cost
- $
Duration
- 50 min.
Serenity Massage 25min
Cost
- $
Serenity Massage 50min
Cost
- $
Romantic Massage
Cost
- $
Duration
- 50 min.
Sport therapeutic
Cost
- $
Duration
- 50 min.
Sacred Stone Massage
Cost
- $
Duration
- 80 min.
Aroma-Essance Facial Massage
Cost
- $
Duration
- 25 min.
Aroma-Essance Massage
Cost
- $
Duration
- 80 min.
Couples Romantic Massage
Cost
- $
Duration
- 50 min.
Couples 25min serenity massage
Cost
- $
Couples 50min serenity massage
Cost
- $
Couples Reflexology massage
Cost
- $
Duration
- 50 min.
Couples sports-therapeutic massage
Cost
- $
Duration
- 50 min.
Couples aroma-essance massage
Cost
- $
Duration
- 80 min.
Couples hot stone sacred massage
Cost
- $
Duration
- 80 min.
Couples aroma-essence face massage
Cost
- $
Duration
- 25 min.
Couples evidance sun repair facial
Cost
- $
Duration
- 50 min.
Couples renaissence facial
Cost
- $
Duration
- 50 min.
Couples detox purifying facial
Cost
- $
Duration
- 50 min.
Couples oshiburi facial
Cost
- $
Duration
- 80 min.
Couples el dorado scrub
Cost
- $
Duration
- 25 min.
Couples perect bronze facial
Cost
- $
Duration
- 20 min.
Couples sea mud wrap
Cost
- $
Duration
- 50 min.
Couples capuccino wrap
Cost
- $
Duration
- 50 min.
Couples papaya-melon solar wrap
Cost
- $
Duration
- 50 min.
Couples passion rose ritual
Cost
- $
Duration
- 80 min.
El Dorado Scrub
Cost
- $
Duration
- 25 min.
Passion Rose ritual
Cost
- $
Duration
- 80 min.
Sea holistic ritual
Cost
- $
Duration
- 100 min.
Rebalancing flower bath
Cost
- $
Duration
- 50 min.
Sea-mud wrap
Cost
- $
Duration
- 50min.
Cappuccio wrap
Cost
- $
Duration
- 50 min.
Papaya melon sun wrap
Cost
- $
Duration
- 50 min.
Bronze perfect (body & face)
Cost
- $
Duration
- 80 min.
Bronze perfect (body)
Cost
- $
Duration
- 50 min.
Bronze perfect (face)
Cost
- $
Duration
- 25 min.
Sport homme facial
Cost
- $
Duration
- 50 min.
Renaissance facial
Cost
- $
Duration
- 50 min.
Evidance sun repair facial
Cost
- $
Duration
- 50 min.
Oshiburi facial
Cost
- $
Duration
- 80 min.
Hydra Continue facial 50 min
Cost
- $
Hydra Continue facial 80 min
Cost
- $
Detox-purifying facial
Cost
- $
Duration
- 80 min.
Meeting rooms at Cancun Palace
Cancun Ballroom
Maximum Capacity - 170
Measurements - 2015 sqft.
Classroom- Maximum occupancy 100
Banquet- Maximum occupancy 120
Theater- Maximum occupancy 170
Reception- Maximum occupancy 170
Cancun I
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 16
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Cancun II
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 16
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Cancun III
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 16
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Cancun IV
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 16
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Cancun V
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 16
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Caribe Ballroom
Maximum Capacity - 170
Measurements - 2015 sqft.
Classroom- Maximum occupancy 100
Banquet- Maximum occupancy 80
Theater- Maximum occupancy 170
Reception- Maximum occupancy 170
Caribe I
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 30
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Caribe II
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 30
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Caribe III
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 30
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Caribe IV
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 30
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Caribe V
Maximum Capacity - 30
Measurements - 402 sqft.
Classroom- Maximum occupancy 30
Banquet- Maximum occupancy 20
Theater- Maximum occupancy 24
Reception- Maximum occupancy 30
Palace Ballroom
Maximum Capacity - 1200
Measurements - 12378 sqft.
Classroom- Maximum occupancy 600
Banquet- Maximum occupancy 840
Theater- Maximum occupancy 1200
Reception- Maximum occupancy 1200
Palace Ballroom I
Maximum Capacity - 340
Measurements - 3089 sqft.
Classroom- Maximum occupancy 192
Banquet- Maximum occupancy 180
Theater- Maximum occupancy 340
Reception- Maximum occupancy 340
Palace Ballroom II
Maximum Capacity - 340
Measurements - 3089 sqft.
Classroom- Maximum occupancy 192
Banquet- Maximum occupancy 180
Theater- Maximum occupancy 340
Reception- Maximum occupancy 340
Palace Ballroom III
Maximum Capacity - 340
Measurements - 3089 sqft.
Classroom- Maximum occupancy 192
Banquet- Maximum occupancy 180
Theater- Maximum occupancy 340
Reception- Maximum occupancy 340
Palace Ballroom IV
Maximum Capacity - 340
Measurements - 3089 sqft.
Classroom- Maximum occupancy 192
Banquet- Maximum occupancy 180
Theater- Maximum occupancy 340
Reception- Maximum occupancy 340
Policies
Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply. Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
Package and menu prices are subject to change without notice.
Please be advised that effective immediately special restrictions apply for children 17 years of age and under when booking any Spa service.
Select spa services apply for children ages 13-17 years old and they do not have access to the Hydrotherapy area. An adult must accompany children ages 13-15 years old for the duration of the treatment.
Check-in time
- 15:00
Check-out time
- 12:00
Last Updated 5/3/2012
Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions.
