Thirty years ago Cancun was a sandbar known only to local fishermen. Today it is
an amazing resort boasting numerous luxury hotels, nearly all of them fronting the
magnificent 20 kms beach. If you are looking for old Mexico, you will have to take
a day trip to one of the Mayan ruin sites, since Cancun is very modern and has no
Standards of service are very high here, and you will not find the sleepy "mañana"
attitude which sometimes prevails in more laid back resorts.
Getting around in Cancun is a breeze there is a bus service which travels the
length of the hotel strip every few minutes, 24-hours a day, and the cost is about
On the open-sea side of the hotel zone the sea is sometimes quite rough watch
out for the warning flags and exercise caution. However most hotels have impressive
pool facilities, and you may prefer the luxury of a swim-up bar. For those of you
who can't relax in the sun for more than a few hours, there's tennis, golf, deep-sea
fishing and lots of choice in watersports.
Nightlife is plentiful, with bars and nightclubs everywhere, not just in your hotel
Shopping is impressive here, the malls are elegant marble buildings, air conditioned
of course, with a lot of famous brand-name stores. A wide range of local handicrafts
is available in several local markets, and these too are on the shuttle bus route.
If the Mayan culture appeals to you, consider a day trip to either Tulum or Chichen
Itza. Tulum can be combined with a visit to Xel-ha, a fascinating nature park and
lagoon where you can snorkel or swim with the dolphins. Chichen Itza is further
away which makes for a long day trip but worth the drive. Take bottled water on
any day trips, it can get hot, especially at mid-day.
Language spoken in Cancun Spanish. English widely spoken in most areas. Currency and exchange used in Cancun The Mexican Peso is the local currency. Most hotels
have a money exchange office on site. US dollars can be exchanged in banks only.
Visa and Mastercard are the most widely accepted credit cards. ATM's are not easy
to find and the Cirrus system is not compatible everywhere.
Please be advised that effective December 1, 2012, local purchases in Mexico can
only be paid using Mexican pesos or credit card. Passengers can exchange their USD
or CAD currency at the departing or arriving airports, a currency exchange service
in destination, and some hotel lobbies (subject to availability). Voltage in Cancun 110V (same as Canada and US) Vacation packing checklist Click
here for a vacation packing checklists
While on vacation in Cancun
Sunwing suggests the recommendations below while traveling on vacation to Cancun
to ensure that you have a safe and enjoyable holiday.
Resort Check-in Information
Please have your Sunwing hotel voucher ready for check-in at the hotel's reception.
Based upon your arrival and check-in time, it is possible that your room may not
be ready. Pack your bathing suit, shorts and sunscreen in your carry-on so that
you can enjoy the facilities until your room is available.
Our welcome briefing provides valuable information on Cancun, your hotel services,
money exchange, shopping, and excursions. We will also inform you about the departure
procedure and answer any questions you may have. Make sure to attend yours.
Help in Destination
Your friendly Sunwing destination representative is available in Cancun should you
require assistance. Please check the Sunwing Vacations information boards or binders
located in your hotel for a schedule of when your Sunwing destination representative
It is recommended that you drink bottled water while in Cancun. Most hotels offer
bottled water in your hotel room and can also be purchased in the hotel's shop and
in grocery stores. The ice and drinking water served in the hotels are generally
made from purified water.
Long Distance Calls
Long distance telephone charges in Cancun can be quite expensive. It is recommended
to make a collect call or use your calling card. Service charges may apply when
calling from your hotel room.
Safety Deposit Boxes
Please use your safety deposit box for all your valuables, cash and travel documents.
Some hotels in Cancun provide safety deposit boxes free of charge while others may
require a nominal fee. You will be required to pay a penalty fee if you lose the
Traveling to foreign destinations can be very exhilarating. Tourists must be aware
that potential problems and risks to your personal safety could exist anywhere.
Please use the same personal safety precautions and common sense on your vacation
that you would at home e.g. apply sunscreen frequently, do not swim alone and do
not display cash. Avoid venturing out alone and beware of dark or isolated areas.
Taxes and Tipping
Generally, taxes are automatically added to purchases. The tipping percentage is
similar to that at home. If you receive good service, please express your gratitude
and offer a tip.
Your Flight Home
Please check the Sunwing Vacations information boards or binders located in your
hotel to reconfirm your flight from Cancun and its departure time. As a friendly
reminder, make sure that you have packed your flight documents, medication, or any
articles that you must have with you at all times in your carry-on luggage. Seat
selection is on a first come, first serve basis at the airport, unless previously
booked and paid for prior to your departure.
Documents needed to visit Cancun Canadian Citizens must carry a valid Canadian Passport Canadian Citizens please click here Non-Canadian citizens please contact the Mexico consulate
or embassy prior to booking or contact Sunwing for further assistance.