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Krystal Urban CancunKrystal Urban CancunKrystal Urban Cancun

Krystal Urban Cancun

• A downtown hotel in a beach destination in front of Plaza Americas Shopping Center
• Panoramic pool, Bali beds and luxury services
• Luxury rooms and suites, including private terraces and free Wi-Fi
• All inclusive plan, restaurant with international food and on-site bars

Centrally located in Cancun’s entertainment district, and offering the best of both worlds when it comes to relaxation and taking advantage of everything this vibrant resort town has to offer, the Krystal Urban Cancun Hotel has something for every type of guest. With a prime location near Cancun's renowned Plaza Americas Shopping Centre and Plaza de Toros bullfight ring, this hotel offers a diverse vacation experience. Guests can choose from a wide range of accommodations, from well-appointed standard king rooms with complimentary Wi-Fi Internet access and private terraces to spacious king size suites and double suites that offer luxurious amenities, separate living areas, and stunning views of the city. An extensive warm breakfast buffet, first-class à la carte dining at lunch and dinner and room service menu completes the all inclusive package. Keep active in the fitness centre, relax at the Beach Club or cool off in the pool, the choice is yours.

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Location

  • Downtown Cancun | Adjacent to the Bullfight Ring | In front of Plaza Americas Shopping Center

Property Amenities of Krystal Urban Cancun

  • 196 Room(s)
  • Medical services ($)

Dining/Entertainment at Krystal Urban Cancun

  • 1 Restaurant(s)
  • 1 Bar(s)

Room amenities

Standard Room (Breakfast Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 3
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioned
  • Coffee maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Alarm clock radio
  • Rain shower
  • Hair dryer
  • Cable TV
  • Direct dial telephone
  • Bottled water
  • 1 King or 2 Double beds
  • Work desk
  • Ergonomic chair
  • Ceiling fan
  • Vanity mirror

Other room categories available

Meal plans

Inclusive Plan

• Standard Room
• Breakfast buffet served at the Krystal Urban's restaurant
• Meal plan (breakfast, lunch, dinner, snacks and drinks to be taken either at Krystal Urban Hotel or Krystal Cancun Hotel)
• Meal plan at Krystal Urban Hotel is subject to restaurant and bar operational hours, meal plan menu, domestic drinks
• Meal plan at Krystal Cancun Hotel is subject to restaurants and bars operational hours; drinks of the all inclusive plan (does not include premium brands, served by the glass)
• Dinner at El Mortero restaurant must be reserved at Krystal Cancun's concierge desk and it is subject to availability
• Surcharge will be applied: $ USD per adult (paid locally) | $ USD kids 5 - 12 (paid locally) | Kids 0 - 4 free
• Complimentary day pass at Krystal Cancun Hotel, consisting: free transfer from Krystal Urban to Krystal Cancun and vice versa (previous reservation at the front desk; free access to the beach and pool of Krystal Cancun Hotel (including use of towels); meal plan available at Krystal Cancun by presenting day pass bracelet (please be informed that Krystal Cancun has the no cash policy in restaurants and bars
• Complimentary use of gym at Krystal Urban Hotel
• One bottle of water per day at the room
• Free shuttle service between Krystal Urban Hotel and Krystal Cancun (settled scheduled 9:00 a.m. - 12:00 p.m. from Krystal Urban to Krystal Urban Hotel and 5:00 p.m. - 9:00 p.m. from Krystal Cancun Hotel to Krystal Urban. Service must be requested at the front desk of Krystal Urban Hotel one day prior (subject to availability in shuttle van)
• Free use of safety deposit box in the rooms
• Free Wi-Fi (in rooms, pool, restaurants and public areas)

Breakfast Plan

• Standard Room
• Breakfast buffet served at the hotel's restaurant | kids 5-12 years old pay special rate, kids 0-4 years old, free (Breakfast does not include service)
• Complimentary use of gym
• One bottle of water per day in the room
• Complimentary day pass at Krystal Cancun Hotel, consisting: free transfer from Krystal Urban to Krystal Cancun and vice versa (previous reservation at the front Desk; free access to the beach and pool of Krystal Cancun Hotel (including use of beach towels); 15% discount in F&B at Krystal Cancun by presenting day pass bracelet (please be informed that Krystal Cancun has the no cash policy in restaurants and bars.
• Free shuttle service between Krystal Urban Hotel and Krystal Cancun (settled schedule). Service must be requested at the front desk of Krystal Urban Hotel one day prior (subject to availability in shuttle van)
• Free use of safety deposit box in the rooms
• Free Wi-Fi (in rooms, pool, restaurants and public areas)

Bonus features

Child Policy

Breakfast Plan: Children ages 0-4 are free and kids 5-12 years old pay special rate (paid locally for breakfast).
Inclusive Plan: Children ages 0-4 are free and kids 5-12 years old pay special child rates.

1 adult and 2 children will be applied as double occupancy.

Honeymoon Bonus

Honeymooners receive a bottle of domestic wine upon arrival.

Restrictions:
• Honeymoon note must be stated in the booking
• Proof of marriage is required upon check-in
• Please request at the time of booking

Beach

  • Beach (nearby)

Group, Meeting, and Conference Facilities

  • Meeting rooms available ($)
  • Audio/Visual equipment ($)

Health and Safety

  • Security guard
  • Medical services ($)

Hotel Lobby

  • Car rental ($)

Parking

  • Parking

Shops and Services

  • Laundry service ($)

Swimming Pools

  • Pool

Wellness

  • Gym

Restaurants

International Restaurant

Style - À la carte / Buffet

Cuisine - International

Location - On Site

Buffet for breakfast and lunch

À la carte for dinner

Bars

Bar

Location - On Site

Standard Room (Breakfast Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 3
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioned
  • Coffee maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Alarm clock radio
  • Rain shower
  • Hair dryer
  • Cable TV
  • Direct dial telephone
  • Bottled water
  • 1 King or 2 Double beds
  • Work desk
  • Ergonomic chair
  • Ceiling fan
  • Vanity mirror

Standard Room (Inclusive Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioned
  • Coffee maker
  • Electronic in-room safe
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Alarm clock radio
  • Rain shower
  • Hair dryer
  • Cable TV
  • Bottled water
  • Direct dial telephone
  • Work desk
  • Ergonomic chair
  • Ceiling fan
  • Vanity mirror

Constelación

Maximum Capacity - 500

Auditorium 500
Semicircle 150
School 225
Banquet 350
U-shape 100
Imperial 120

Tulúm

Maximum Capacity - 60

Auditorium 60
Semicircle 25
School 32
Banquet 50
U-shape 30
Imperial 36

Holbox

Maximum Capacity - 36

Auditorium 36
Semicircle 15
School 20
Banquet 30
U-shape 14
Imperial 16

Xel-Há

Maximum Capacity - 40

Auditorium 39
Semicircle 20
School 30
Banquet 40
U-shape 21
Imperial 26

Cozumel

Maximum Capacity - 28

Auditorium 28
School 12
U-shape 12
Imperial 16

Bonampak

Maximum Capacity - 28

Auditorium 28
School 12
U-shape 10
Imperial 12

Cobá

Maximum Capacity - 12

U-shape 10
Imperial 12

Área de Piscina

Maximum Capacity - 150

School 150
Banquet 100
Imperial 100

Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

Av. Sayil Mz. 1, Lote 4C-07, Súper Manzana 4-a Malecon Cancún, C.P. 77500 Quintana Roo, México

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