Santiago de Cuba is located on the Southeast end of the island. You will fly directly
into "SCU, Airport name – Antonio Maceo Airport. It is approximately a 30-minute
drive from the Airport to " Club Bucanero Hotel".
In 1515, Don Diego Velazuez found the village of Santiago de Cuba. It is the second
biggest city in Cuba and unlike other Cuban towns, it has a noticeable Caribbean
flavour due to the influence of French planters and Haitians who settled there in
the last century. The city houses Cuba's oldest places and museums including Casa
de Diego Velazuez and Museo Municipal Bacardi.
Club Bucanero is located atop a cliff facing out to sea. A sandy beach is no more
than a couple of minutes from most rooms. All of the rooms have a terrace or balcony
with mountain or sea views. The hotel has a particularly attractive environment,
on one side the Caribbean Sea, historically known as "The Pirates Sea and on the
other side the exuberant mountains from the Sierra Maestra Chain. The hotel has
200 rooms, providing single, double or triple accommodation, connecting rooms for
families. Facilities: Satellite TV, Safety deposit boxes inclusive, A/C, phone.
Restaurant: Buffet with themed nights, tropical decoration, a variety of International
and Cuban cuisine, facing the Caribbean. Specialized Seafood Restaurant, elegant
Due to its geographical location the average weather is about 30c with bright sun
and a few rainy days in the year!
Language spoken in Santiago de Cuba Spanish. English widely spoken in most areas.
Currency and exchange used in Santiago de Cuba
The Cuban Convertible Peso is the local currency, although Canadian dollars are
recommended. Most hotels have a money exchange office on site, although not all
will exchange Canadian travel cheques. Visa and Mastercard cheques and credit cards
are widely accepted. Regrettably, American Express cheques and credit cards are
not commonly accepted. ATM's are not available in Cuba.
Voltage in Santiago de Cuba
110V or 220V (Adapters may be required at select hotels and are available on a very
limited basis. We suggest you bring your own.) Vacation packing checklist Click
here for a vacation packing checklists
Mandatory Check-in of Mobility Aids
Many countries, including Cuba, require that any mobility device (wheelchair, scooter,
walker etc.) be screened and x-rayed prior to being loaded onto the return flight.
Therefore, passengers are not permitted by the Airport Authority to 'gate-check'
their devices. The Airport Authority will provide wheelchairs for passenger's use
while in the airport at the check-in counter.
While on vacation in Santiago de Cuba
Sunwing suggests the recommendations below while traveling on vacation to Santiago
de Cuba to ensure that you have a safe and enjoyable holiday.
Resort Check-in Information
Please have your Sunwing hotel voucher ready for check-in at the hotel's reception.
Based upon your arrival and check-in time, it is possible that your room may not
be ready. Pack your bathing suit, shorts and sunscreen in your carry-on so that
you can enjoy the facilities until your room is available.
Our welcome briefing provides valuable information on Santiago de Cuba, your hotel
services, money exchange, shopping, and excursions. We will also inform you about
the departure procedure and answer any questions you may have. Make sure to attend
Help in Destination
Your friendly Sunwing destination representative is available in Santiago de Cuba
should you require assistance. Please check the Sunwing Vacations information boards
or binders located in your hotel for a schedule of when your Sunwing destination
representative is available.
It is recommended that you drink bottled water while in Santiago de Cuba. Most hotels
offer bottled water in your hotel room and can also be purchased in the hotel's
shop and in grocery stores. The ice and drinking water served in the hotels are
generally made from purified water.
Long Distance Calls
Long distance telephone charges in Santiago de Cuba can be quite expensive. It is
recommended to make a collect call or use your calling card. Service charges may
apply when calling from your hotel room.
Safety Deposit Boxes
Please use your safety deposit box for all your valuables, cash and travel documents.
Some hotels in Santiago de Cuba provide safety deposit boxes free of charge while
others may require a nominal fee. You will be required to pay a penalty fee if you
lose the key.
Traveling to foreign destinations can be very exhilarating. Tourists must be aware
that potential problems and risks to your personal safety could exist anywhere.
Please use the same personal safety precautions and common sense on your vacation
that you would at home e.g. apply sunscreen frequently, do not swim alone and do
not display cash. Avoid venturing out alone and beware of dark or isolated areas.
Taxes and Tipping
Generally, taxes are automatically added to purchases. The tipping percentage is
similar to that at home. If you receive good service, please express your gratitude
and offer a tip.
Your Flight Home
Please check the Sunwing Vacations information boards or binders located in your
hotel to reconfirm your flight from Santiago de Cuba and its departure time. As
a friendly reminder, make sure that you have packed your flight documents, medication,
or any articles that you must have with you at all times in your carry-on luggage.
Seat selection is on a first come, first serve basis at the airport, unless previously
booked and paid for prior to your departure.
Documents needed to visit Santiago de Cuba Canadian Citizens must carry a valid Canadian Passport Canadian Citizens please click here Non-Canadian citizens please contact the Cuba consulate
or embassy prior to booking or contact Sunwing for further assistance.