For rest, relaxation and tranquility retreat to the idyllic and beautiful destination
of Cayo Santa Maria (Santa Clara). This small tropical island is located north of Cuba.
It is linked to the mainland by a 48-kilometer causeway. Its northern shore features
a handful of resorts and hotels, and boasts 11 kilometers of glorious beach and
sparkling coastline. Cayo Santa Maria reflects the rich culture and diverse history
of Cuba. Activities and tours are available; however, Cayo Santa Maria truly beckons
you to lounge in the sun, unwind as you beach comb, or scuba dive in turquoise waters
amidst colourful tropical fish. This peaceful island provides the ultimate setting
for relaxation and revitalization.
Language spoken in Cayo Santa Maria Spanish. English widely spoken in most areas.
Currency and exchange used in Cayo Santa Maria
The Cuban Convertible Peso is the local currency, although Canadian dollars are
recommended. Most hotels have a money exchange office on site, although not all
will exchange Canadian travel cheques. Visa and Mastercard cheques and credit cards
are widely accepted. Regrettably, American Express cheques and credit cards are
not commonly accepted. ATM's are not available in Cuba.
Voltage in Cayo Santa Maria
110V or 220V (Adapters may be required at select hotels and are available on a very
limited basis. We suggest you bring your own.) Vacation packing checklist Click
here for a vacation packing checklists
Mandatory Check-in of Mobility Aids Many countries, including Cuba, require that any mobility device (wheelchair, scooter, walker etc.) be screened and x-rayed prior to being loaded onto the return flight. Therefore, passengers are not permitted by the Airport Authority to 'gate-check' their devices. The Airport Authority will provide wheelchairs for passenger's use while in the airport at the check-in counter.
While on vacation in Cayo Santa Maria
Sunwing suggests the recommendations below while traveling on vacation to Cayo Santa
Maria to ensure that you have a safe and enjoyable holiday.
Resort Check-in Information
Please have your Sunwing hotel voucher ready for check-in at the hotel's reception.
Based upon your arrival and check-in time, it is possible that your room may not
be ready. Pack your bathing suit, shorts and sunscreen in your carry-on so that
you can enjoy the facilities until your room is available.
Our welcome briefing provides valuable information on Cayo Santa Maria, your hotel
services, money exchange, shopping, and excursions. We will also inform you about
the departure procedure and answer any questions you may have. Make sure to attend
Help in Destination
Your friendly Sunwing destination representative is available in Cayo Santa Maria
should you require assistance. Please check the Sunwing Vacations information boards
or binders located in your hotel for a schedule of when your Sunwing destination
representative is available.
It is recommended that you drink bottled water while in Cayo Santa Maria. Most hotels
offer bottled water in your hotel room and can also be purchased in the hotel's
shop and in grocery stores. The ice and drinking water served in the hotels are
generally made from purified water.
Long Distance Calls
Long distance telephone charges in Cayo Santa Maria can be quite expensive. It is
recommended to make a collect call or use your calling card. Service charges may
apply when calling from your hotel room.
Safety Deposit Boxes
Please use your safety deposit box for all your valuables, cash and travel documents.
Some hotels in Cayo Santa Maria provide safety deposit boxes free of charge while
others may require a nominal fee. You will be required to pay a penalty fee if you
lose the key.
Traveling to foreign destinations can be very exhilarating. Tourists must be aware
that potential problems and risks to your personal safety could exist anywhere.
Please use the same personal safety precautions and common sense on your vacation
that you would at home e.g. apply sunscreen frequently, do not swim alone and do
not display cash. Avoid venturing out alone and beware of dark or isolated areas.
Taxes and Tipping
Generally, taxes are automatically added to purchases. The tipping percentage is
similar to that at home. If you receive good service, please express your gratitude
and offer a tip.
Your Flight Home
Please check the Sunwing Vacations information boards or binders located in your
hotel to reconfirm your flight from Cayo Santa Maria and its departure time. As
a friendly reminder, make sure that you have packed your flight documents, medication,
or any articles that you must have with you at all times in your carry-on luggage.
Seat selection is on a first come, first serve basis at the airport, unless previously
booked and paid for prior to your departure.
Documents needed to visit Cayo Santa Maria Canadian Citizens must carry a valid Canadian Passport Canadian Citizens please click here Non-Canadian citizens please contact the Cuba consulate
or embassy prior to booking or contact Sunwing for further assistance.