All Cruise documentation will be issued via e-docs. Please read the following to ensure you have the proper documentation to board the ship.
Documents will only be released provided that full payment of your travel arrangements has been received by Sunwing Vacations as required by the Terms and Conditions outlined in our brochure.
Sunwing Air tickets
Your Sunwing e-Air ticket(s) are to be printed at www.sunwing.ca. Click on ‘E-Ticket Documents, you may print these online within 28 days prior to departure.
MSC Cruises documents
MSC Cruises e-tickets will be sent to your Travel Agent's e-mail address or alternate e-mail address on your Sunwing Vacations booking.E-documents will be sent to you from email@example.com. To ensure you receive your Sunwing Vacations Cruise E-docs please save this address in your ‘Contact List’ to prevent the E-docs from going into your Junk or Spam box. E-documents along with proper identification must be presented at the pier for check in. Luggage tags will be available at the pier.
MSC Express web check in can be completed online at www.msccruisesusa.com under Already Booked. Once you have accurately completed the required information you can print the Embarkation form which you must present at check in along with the cruise ticket. MSC Express web check in is available up to 24 hours prior to sailing – within 24 hours the system will automatically reject permission to print the final document required for the completion of this registration. You will, therefore, be obliged to follow the normal procedures for embarkation at the pier. Please note that MSC Cruises requires your Date of Birth, Nationality and Passport Number to release your cruise e-tickets. MSC Cruise e-tickets will not be released until this information has been provided. You may use MSC Express Web Check-in to input this information or call MSC Cruises (800) 666-9333. Guests who have not completed their online Check-In form at least 24 hours prior to departure date will be required to Check-in at the pier at least 2 hours prior to sailing.
Thomson Cruises documents
Sunwing - Thomson Cruise E-documents will be available 28 days prior to departure and once full payment has been received.
Sunwing Cruise e-documents can be accessed at www.sunwing.ca under the “my booking” option. Please review all details of your documents, plus ensure names match your passport, and Thomson confirmation number is included. All guests are required to present their Sunwing cruise e-documents, along with valid passport for check-in at the port terminal prior to boarding the ship.
*There is no online pre-check in option for the Thomson Dream.