|- Cost and issue daily quotes assigned accurately within 24 hours of receipt using Payload Guidelines.|
- Administer all aspects of incoming Instant Group Quotes.
- Ensure pricing is competitive by researching distribution channels, escalating discrepancies and price matches to Payload.
- Respond to incoming emails pertaining to group rate requests in a professional, timely manner.
- Prioritize quotes to maximize conversion.
- Complete follow up calls for pending quotes.
- Answer Groupsâ€™ telephone queue line in a timely manner and providing quotes if necessary or assisting in Groups administration.
- The ability to confidently and effectively sell, up sell and cross sell using key/risk product and promotional information provided.
- Provide administrative support to Group Sales Representatives (both in and out of the office) by booking group files, issuing contracts/invoices, applying payments and overall general maintenance.
- Sell optional extras such as group seating, Elite Plus, excursions, gift certificates and insurance.
- Maintain product knowledge and participate in ongoing training.
- All other duties assigned by Management.