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Careers
Flight Administration Coordinator
Location
Toronto, Ontario
Description
The Flight Administration Coordinator will ensure flight schedules, seat maps and airline flight reconciliation reports are processed accurately and in a timely fashion. The individual will also communicate schedule changes internally for customer advisement according to deadlines.

RESPONSIBILITIES
• Input schedules and seat maps seasonally into TTS.
• Action flight schedule changes (flight times, consolidations, cancellations) in TTS and communicate same using ARCC including instructions pertaining to customer options for protection and compensation if necessary.
• Follow up with Customer Support to ensure completion of schedule changes.
• Input inventory as directed by Payload for flight consolidations.
• Notify Customer Support of any changes to seat selection as a result of flight consolidations and cancellations for customer advisement.
• Monitor progress of call outs to completion with emphasis on ensuring blocked inventory is released to maximize sales potential.
• Ensure all airline QCMs are received, actioned and filed daily.
• Action all no shows, go shows and name changes within 24hrs of receipt.
• Source best availability and pricing for customer re-protection in the case of over-bookings and for internal travel purposes.
• Tourist Card administration.
• Other duties as assigned by management.
Minimum Requirements
• Travel industry experience and/or Travel & Tourism program certification required.
• Detail oriented, organized and capable of multi-tasking.
• Self-motivated and able to manage a varied workload.
• Possess excellent written and verbal communication skills.
• Demonstrates initiative with problem solving and decision making.
• Knowledge of Soft Voyage TTS and Microsoft Office.
• Experience with GDS (Sabre, Amadeus, Galileo, Apollo, Worldspan) an asset.
Other Information
At Sunwing we want to fly higher when it comes to employment equity. We encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.
Apply for this Position
If you are interested in applying, please forward your resume and cover letter to hr@sunwing.ca, with the job title in the subject line. We would like to thank all who apply, however only successful applicants will be contacted.
Posted Date 10/Sep/2013 Closing Date 24/Sep/2013