|POSITION: Group Sales Agent (1 contract, 1 permanent position available) |
DEPARTMENT: Group Sales
REPORTS TO: Group Sales Supervisor
- Respond to incoming group inquiries via phone and respond to verbal quote requests, costing quotes according to commercial guidelines provided.
- Up sell and cross sell on each call, using key product and promotional information provided.
- Sell optional extras such as group seating, Elite Plus, excursions and gift certificates, insurance
- Book group files, issue contracts and invoices, apply payments and general file maintenance.
- Provide administrative support to Group Sales Coordinators.
- Fill-in for Coordinator absences as directed by Supervisor
- Maintain product knowledge and participate in ongoing training.